Flower Travel

Flower Travel, thank you so much for your making our bucket list wish come true in such a wonderful way. Your knowledge of the products you offer and the added extras you provided made this Kimberley adventure a fantastic experience for us both. Many thanks, Jennie & Neil Sept. '22,

It has been such a difficult time for the travel industry and Flower Travel have been amazingly. We had booked a trip of a lifetime to celebrate a significant birthday and alas with all the uncertainty and boarder restrictions, cancellations and disappointment we have been informed at all times of the situation. The consultants have been amazingly supportive and responsive. Thank you. We will always use Flower Travel.

We highly recommend Flower Travel and would use them again even though we did not actually go on a tour due to Covid. We had booked the Trans Siberia rail tour for departure in May 2020 but had to postpone due to Covid and again in 2021. We finally decided to cancel the tour and Flower Travel were very understanding of our position and immediately refunded the vast majority of our funds (some Russian deposits and Visa costs were not refundable) as we had paid the whole amount. When booking the tour the staff were very knowledgeable and helpful in helping us with the finer details of the tour and very responsive to our questions and requests.

Great service and advice from Karen at Flower Travel, who arranged our Kimberley cruise. Karen was happy to answer any manner of questions, drawing on her own first hand experience in the Kimberley. We have now completed the cruise, and it was a lifetime adventure.

We just completed our Coral Expeditions Kimberley trip, booked and managed by Flower Travel and it absolutely exceeded our expectations.

Flower Travel were terrific to deal with. They ensured great communication, especially throughout the changes due to Covid and essentially did their job twice. Our first trip was cancelled because of the pandemic so Flower Travel cancelled and rescheduled the trip, accommodation and insurance without complaint.

Thank you to our Agent Karen and the Flower Travel team.

I highly recommend this business and would definitely use them next time I travel.

We had a brilliant time thanks to the exceptional planning
Simon and his team from start to finish were so easy to deal with. Their communication, pro-activeness, attention to detail, timeliness, follow-up and in general, outstanding service, made it easy to organize our Golden Eagle Trans Siberian, Winter Wonderland rail trip. We were in the snow, ice and -30C temperatures from Saint Petersburg to Moscow, across Siberia and into Mongolia via a charted flight then continuing on to Vladivostok. The trip was an absolutely beautiful and superlative experience.
The photo is of the group in the middle of frozen Lake Baikal enjoying vodka from ice glasses.
Mike & Lucia
Adelaide, SA

I have been dealing with Flower travel for many years and they have always provided a friendly and professional service. They have lots of knowledge of different tour packages and are always happy to quote and package up a new tour.

Flower Travel Melbourne have serviced our holiday and travel requirements for many years. Their Professional service, advice and suggestions have ensured top quality travel at competitive pricing and all perfectly arranged.

Whilst we live in Sydney this superb family business has given us marvellous and exciting travel experiences! Thank you!

Simon and his team run a very professional travel agency. We have dealt with Flower Travel for many years and they are great to deal with and are experts in the field.

Simon Jenny and the team at Flower Travel are a joy to work with. Professional and thorough while still being fun to do business with.

We booked our 7 week African adventure with Simon and his team and found them to be very helpful. From our first meeting with Simon we were confident that he and his team understood what kind of holiday we were looking for. As a result our trip was truly amazing, we’ve since recommended friends to Flower Travel who too have used Simon and his team.

Thank you Simon for being so helpful and supportive of us when we booked our first cruise through Flower Travel. We especially appreciated your efforts relating to our insurance query and accomdation in Darwin at the end of the cruise. I highly recommend Flower Travel and yourself to anybody looking excellent individual service when booking travel adventures, both in Australia and overseas. Jenny M

Fantastic service. Heidi read us perfectly and put together an individual itinerary for Russia and the Trans Siberian that exactly suited our needs.we are usually independent travellers and have never organised a trip this way before but no regrets in this case

We recently completed the Trans Siberian Railway with the help of the organisational skills of Heidi from Flower Travel. It was an amazing bucket list trip and thoroughly enjoyed the whole experience. It was wonderful to be met at the train station with your name on it and to be looked after so well in foreign countries. We felt completely safe at all times and would thoroughly recommend Heidi and Flower travel for all travel need.

We recently did the Trans Siberian Railway trip organized by Flower Travel.
From the time we arrived in Beijing and were met at the airport and taken to the hotel, we were escorted all the way. The train trip was better than I had anticipated as I had heard horror stories of locked toilets, but we did ask for a private carriage, which I would recommend. At every stop our guide was waiting for us. All the tours took place as they should have. The hotels were very central enabling us to see more of the cities we visited (such as in Moscow and Saint Petersburg) We always had the phone numbers of the contacts in each city we visited. Our guides were well informed and as a private tour we had a little leeway on how long we spent in certain places. Thank you Flower Travel. Joy

Simon and his team have been looking after my corporate travel for more than13 years. Lots of travel, lots of hard to get to places and lots of last minute changes. All handled expertly, professionally and courteously. Good travel agents who know and understand their trade are had to find and when you find one they are like gold. Hence I cant recommend Flower Travel highly enough.

I searched Kimberley Cruising and came across Kimberley Travel and Cruise (Flower Travel). After going through their comprehensive website I contacted Jenny and Simon for more information. They were very professional in their dealings with us and after discussing our criteria for a great trip they recommended the Coral Discoverer.
We have just got back from a great trip along the Kimberley Coast due in part to the choice of the Coral Discoverer. We saw a number of other ships (both bigger and smaller) during our trip and quickly realised that the Coral Discoverer's Xplorer exploration boat was a great asset to the trip. The other ships had to rely totally on zodiacs to do their exploring in which can be uncomfortable on the longer trips.
Jenny and Simon and their team arranged everything (we did a week pretrip exploration around Kununurra) and everything worked like clockwork.
Margaret and I would thoroughly recommend Jenny and Simon to arrange a Kimberley Experience of a lifetime for you.

We booked a holiday to the US for our family of four (two adults, two small children). Very happy with how simple the whole process was. We were going through a really busy time, so their expertise, professionalism and friendliness in getting it all organised was much appreciated.
Particularly grateful for their knowledge and advice about the
US visa on arrival online process.
Looking forward to using them for our next family adventure.

We used Flower Travel for a trip on the Tran-Siberian Railway. I have waited a few months before posting this - to be as objective as possible and have no intention on writing a emotionally charged unfair review but the reality is we simply had a bad experience. Quite Frankly the customer service and communication was horrendous. Not only was I accused of speaking inappropriately to team members (despite having phone records from Telstra to contradict this) - the support while overseas was terrible - we were left stranded at the airport with no driver, a screaming 9month old baby and no responses from the emergency contacts we were given. When I relayed this to Simon - he made no response or apology. The trip itself was fantastic but having done it I would highly recommend using "Real Russia" all the people we met on the trip who used this had much better options and flexibility and Flower travel seems to mostly repackage their services with no advantage but far more inflexibility and terrible customer service. From what I can figure if you are 50+ than Flower travel may work for you, they certainly seem knowledgable enough - however if you are under 35 don't waste your time - the staff are more the older/conservative/rigid type who don't seem to know how to service a younger demo-graph.

I have read Flower Travel's reviews. Superlatives all true. My old school friend and I (we are now in our seventies!) are so thankful that Jenny Flower sent me an email offering us the chance to experience The Kimberley. Jenny offerered some incentives that were impossible to resist. The Kimberley has been on our "bucket list" so of course we said yes.
From that moment, Jenny Flower and Simon proceeded to organise everything - air fares, hotel accommodations, travel insurance, transfers and of course the awesome 10 nights boat trip on Coral Expedition 1 from Darwin to Broome. She forwarded all the relevant documents by mail in ample time. My friend lives in N. S. W.so Jenny had to duplicate all the documents so we were both kept up to date.
Whenever we wanted to ask a question or verify anything, there would be a swift reply from Jenny via email, and occasionally by phone. It was if you were talking to an old friend.

On my return home, there was a welcoming email asking how we enjoyed our trip and had we any photos to share? Big mistake! We have hundreds and hundreds of photos of sunsets, flora and fauna, waterfalls, reefs and extraordinary Aboriginal rock art from millions of years ago.

Jenny loves the Kimberley. We loved the Kimberley and you will too.
Don't forget to contact the experts at Flower Travel to assist with your plans. You won't be sorry you did.