Flight Centre Hawthorn

Excellent and prompt service from Gemma on our overseas travel and cruise.
I couldn't be more pleased.

I worked with Ethan on our trip to Lisbon, also exploring tix to NYC then home. He spent some time exploring options, explaining insurance and luggage options also.
Quick service and good pricing as well. Thanks

Gemma Woolley is a dream! So grateful we've found her. Gemma and the Flight Centre team are amazing and make everything easy. Thoroughly recommend.

Flight centre have been incredibly helpful
and very quick to respond to my requests. Even while overseas assistance was always prompt when I had an enquiry. That’s why I have used their service for years.

Many thanks to Bianca Shearer at Malvern Flight Centre who was able to organise a car hire deal which met my needs. She was helpful and patient identifying the best option after I had struggled to book online.

Came here for the first time and did not dissapoint at all. Clara was super friendly and provided me with amazing service. She helped me to booked my domestic flight and compared different flights. Definitely recommend this place and will go back in the future!

I was referred to Laura who is the store manager by a friend and she was great and if didn’t know the answer to one of my questions found out and promptly got back to me.
Highly recommend.
Sandy R

Laura is genuinely excited about travelling and seeing the world and is undoubtedly in the right profession for her skills and passions.

Laura has organised two big trips for me so far, one of them quite complicated. All went very smoothly, and I've really benefited from her knowledge and experience. Planning the journey is always super fun, and I feel that I am in reliable hands while I am away should I need any assistance.

I have also recommended her to friends overseas on two different occasions and she has helped with travel arrangements for them to visit Australia and they have been very happy with their holidays.

I'm really looking forward to planning my next trip!

Laura and the team at Flight Centre Hawthorn have been absolutely wonderful over the past few months whilst I’ve been booking my trips. Laura is extremely patient and does everything she can to craft a dream holiday itinerary. Laura works hard to get the best deals for you and her travel experience shows as she knows of tips and tricks that you would never know of! Laura goes above and beyond to answer every question in a timely manner and is always available to provide advice and assistance. I’m so looking forward to embarking on my trips and can’t wait to book future travel with Laura and the Flight Centre Hawthorn Team!

Sarah and the team at Flight Center Hawthorn did an amazing job organising and planning my trip to Europe. She was very patient with me and took the opportunity to explain everything in great detail, making sure I was fully aware of all the ins and outs of my purchase. Thanks so much sarah for making this trip so easy and thank you for being with me every step of the way! You are amazing!

Always a pleasure booking with Hawthorn, Flight Centre, nothing is too much for the team. Very professional, friendly crew with great knowledge.

As first time travellers, Laura made organising and booking our honeymoon a breeze. She knew all the best places and was able to tailor our trip to include everything we wanted and provide us with the best prices! She went above and beyond for us and will definitely be our go to person for any future holidays.

I've booked through Shaun at Flight Centre Hawthorn several times now for both domestic and international flights. Whenever I enquire about a flight, Shaun is very responsive with a quote and is always trying to find me the best deal and flight times where he can. Shaun has great travel experience through North America and Australia, and has given me awesome tips and recommendations for trips I've planned in these areas. I don't hesitate to contact Shaun whenever I'm booking a trip and definitely recommend him if you're looking to plan a trip, big or small!

My experience with this flight centre has been totally awesome. Laura was extremely helpful and very informative and went out of her way to ensure we got the best possible deal. Would gladly recommend this centre any time

I've been using Flight Centre for a long time and switched to Shaun's store about 2 years ago. Since then I've booked through Shaun multiple times, for both international and domestic holidays. Shaun has always been prompt, efficient, and very friendly. Shaun has dealt with multiple flight changes from the airlines which would've been an absolute hassle to do myself. He also always manages to get my flight booked in time to make a sale deadline or a next day flight. Thanks for making holidays the stress free times they deserve to be. Would highly recommend booking through Shaun for your next trip! 20/10

Could not have been more helpful! Laura went well above and beyond in stitching together what may have been the most fiendishly complicated itinerary I could possibly have created. She found Plan B's when my overly ambitious Plan A's came unstuck and was never too busy to talk about options (or just destinations). She made the planning fun and both she and the staff (at Hawthorn and Prahran) were as excited about the trip as I am. Now my go-to for all travel needs.

Thank you Sarah for my flight & travel plans for the last 2 of my overseas trips. Sarah was super helpful, ever so friendly, patient with all my questions and I feel secure that all the important details have been covered!

I have twice booked travel through Flight Centre Hawthorn, and the service was better than I could have ever expected in my wildest dreams. Both times I was greeted by warm smiles, before Robin and Shaun (who I was later informed are the manager and assistant manager) burst into a welcome song and dance that would’ve been the envy of Mary Poppins herself. Shaun took me on a virtual journey around the world, educating me on the ruins of Machu Picchu, the biological diversity of the Amazon and the rich history of Abu Simbel. He taught me that while some airlines may provide cheaper rates, others welcome you as though you were a family member. Shaun would know about this sort of service and care, as this is what he provided me to make me feel like a member of Flight Centre Hawthorn’s family. I haven’t booked with Shaun in a while, but he still comes to my house nightly and tucks me in after reading me a story. This is the sort of care that he affords all of his customers, and nobody should settle for anything less from their travel agents.

Always a pleasure booking my travel requirements through Flight Centre Hawthorn, they provide the best customer service! I have booked both Australian domestic and international travel, being provided the best deals with no hassle! Will be returning, 6/5 stars

Always a pleasure booking with Flight Centre Hawthorn. The staff are always incredibly helpful and clearly go out of their way to ensure their customers have the best possible experience.