Flight Centre Greensborough

Hannah helped me book an amazing holiday, I felt overwhelmed going in and was quickly put at ease thanks to her being so helpful and knowledgeable, will be going back to Hannah for future holidays!

I thoroughly recommend Marla Kendjer at Greensborough Flight Centre when booking holidays.
She shows great attention to detail and is also very pleasant to deal with.

Had a great experience with Alicia! Made the booking process really enjoyable and exciting. Extremely prompt with replies and always there if you need anything:) Great experience

Flight Centre Greensborough are fantastic. We have now booked 2 overseas holidays with Minnie, who is a wealth of knowledge and very easy to work with. She has gone above and beyond to help myself and my family when planning our holidays, even replying to my emails when she's not at work. I would highly recommend flight Centre Greensborough for your travel plans.

Had the best experience booking my tickets and travel insurance with Gabrielle. The airlines changed the connecting flights twice since I booked it and Gabrielle was extremely helpful and quick finding new connections. I truly recommend Gabrielle to anyone planning an overseas trip. Thanks heaps Gabrielle!

Had an awesome experience booking flights and travel insurance with Hannah - her advice and experience was priceless and helped to shape our trip into something to really be excited about!

Not impressed. Really makes you miss STA travel. If your travelling on a budget don’t bother, do it yourself. They don’t like booking flights only and just want to sell their pre made deals.

Joanne is absolutely fantastic!
She sorted me out currency with a great deal.

Look no other and see Joanne!

I go to to book a flight but they say you have to have a booking when there's like 6 pepole working there and the store is empty.
Also when I tried to call to book a appointment they just would not answer.

Whilst we had great service initially, I am extremely disappointed and unhappy as I am still waiting for refund for flights purchased in Feb 2020 through flight centre with Thai Airways
I have regularly gone in to check on progress but keep getting told it’s with head office, we are more than $3000 out of pocket and can’t get answers or support from anyone. I have tried contacting the airline and flight centre on numerous occasions and just today spent most of the morning on hold. 2 1/2 years is too long to wait! What do I need to do to get answers and to get a refund?

I was very happy with their service. You do have to book an appointment, but I managed to get one in a couple of days whereas at other locations it was a weeks wait. So perhaps because the shopping centre is not as busy and people flock to the bigger centres, its better for us who don't mind the extra 15min drive there!

Gabrielle Patten was the absolute best, we had a great trip, she was efficient friendly and extremely knowledgeable, thanks so much

I called them yesterday via phone to provide information for expected travelling like wheelchair registration or finding access hotel in Adelaide from 28 April to 7 May. Still, unfortunately, they did take my order seriously and have not responded till now. Also, the person I spoke with yesterday did not understand me when I mentioned the word the wheelchair; she always said do you mean vouchers many times till the person service recognised it!

Walked in as a very distressed person who needs to book urgently because dad is sick. Nothing was available but I was searching with Ingrid as well and found a ticket direct via Single Airlines. That is when the superb customer service started. Ingrid sat beside me, looked over & guided me so I can just book it myself. She then proceed to help with insurance, hotel booking etc. Very quick and efficient! 10 out of 10. This woman deserves a raise!

I would not book again with this company we were going overseas last march had to be cancelled due to covid it was a group booking of nine plus 1 baby they refunded us an amount that was over $500 dollars each short of what we paid we had family in perth and fountain gate melbourne who got a full refund and were travelling with the same airline qatar who greensborough claim owed us the money my husband and i are pensioners and can ill afford to lose over a $1000 dollars between us thats nine people who would not book with you again so angry

Steph is amazing! I went to 2 other travel agent chains before finding Steph. She organised and booked my trip so quickly and efficiently when i left it to the last minute. Thank you Steph, i will be coming to you for all my travel needs from now on:)

Jordan at Greensborough branch was super helpful, friendly and prompt in arranging our time away to Palm Cove. With a slight hiccup on our end upon online check in to come home with seat allocations, Jordan was amazing at getting this solved and with wonderful solution:) I will be sure to see Jordan again for any future ventures:)

Had a fantastic holiday. Steph was always there to help with and queries I had which made the process so much easier. She also had a lot of knowledge about travel which Helped make my holiday more enjoyable. Would definately reccomend others to go here.

Steph has been a fantastic agent for the 6 months leading up to our trip with planning constant changes, looking for the best prices and deals as well as during our trip when we decided we wanted to extended and change our flights.

Kellie was excellent to deal with. Gave me good options to choose from and provided all the information I needed. Would definitely book with her next time.