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Fish World Aquarium

Address 164 Cheltenham Rd, Dandenong VIC, Australia
Phone +61 3 9794 0263
Hours
Tuesday10:30-17:30
Wednesday10:30-17:30
Thursday10:30-17:30
Friday10:30-17:30
Saturday10:30-17:30
Website www.fishworldaquarium.com.au
Categories Aquarium Shop, Marine Supply Store, Pet Care Service, Pet Store, Tropical Fish Store
Rating 4.8 76 reviews
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Fish World Aquarium reviews

76
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Gavin
27 November 2023 19:09

I recently had the pleasure of visiting Fishworld Aquarium, and I can confidently say that it is a true aquatic haven for all fish enthusiasts! From the moment I stepped into the store, I was greeted by a visually stunning display of vibrant fish tanks and an incredibly knowledgeable and friendly staff.

The first thing that caught my attention was the impeccable cleanliness and organisation of the shop. Every tank was crystal clear, the water quality was top-notch, and the fish appeared healthy and vibrant. It was evident that the owners and staff take great pride in maintaining a pristine environment for the aquatic creatures they house.

The variety and selection of fish species available were truly impressive. From exotic tropical fish to rare marine species, this shop had it all. I was pleasantly surprised to see the extensive range of freshwater and saltwater fish, as well as an array of beautiful aquatic plants and corals. It was a delight to explore the diverse range of species, each tank meticulously labeled with their scientific names and requirements.

What sets this aquarium shop apart from others is the expertise and passion of the staff. The employees were incredibly knowledgeable and genuinely enthusiastic about fishkeeping. They patiently answered all my queries and provided valuable insights on proper fish care, tank setups, and compatibility between different species. Their genuine love for aquatic life was infectious, and I left the store feeling inspired and motivated to create an ideal habitat for my fish at home.

Furthermore, the shop offers a wide range of high-quality aquarium supplies and equipment. From top-of-the-line filtration systems to aesthetically pleasing tank decorations, they had everything one would need to create a beautiful and thriving aquarium. The staff also provided personalised recommendations based on my specific requirements and budget, ensuring I made informed decisions.

Lastly, the exceptional customer service was the cherry on top of a perfect aquarium shopping experience. The staff went above and beyond to assist me, even carrying my purchases to my car and providing detailed instructions on acclimating new fish to their new home. Their commitment to customer satisfaction was evident throughout my visit.

In conclusion, I cannot recommend Fishworld Aquarium highly enough. It is a true gem for fish enthusiasts, offering a wide variety of healthy fish, top-quality supplies, and unmatched expertise from a passionate staff. Whether you are a seasoned hobbyist or a novice looking to start your aquatic journey, this shop will exceed your expectations. Visit this aquatic haven; you won't be disappointed!

Carly
16 November 2023 22:31

You can’t go past Andy and Lyn’s wealth of knowledge and dedication to running an amazing aquarium not to mention going the extra mile to help us beat various diseases we’ve encountered in the past 12mths. We were ready to shut our tank down and give up but these guys gave us everything we needed to succeed. Cheers Guys

peter
30 September 2023 4:54

Andy and the team are always friendly and happy to answer any questions. I drive across town to come and see what’s new, as there is always a fantastic variety on hand. All livestock I’ve purchased from here has always acclimated nicely to my tank and each one has been happy and healthy.

Ste
20 September 2023 22:04

Brilliant Service and Advice at the Right Price.

Andy and Leanne @Fish World Aquarium offered great advice and a quick solution to a challenge I had with an ophan RODI system that I owned.

Orphaned due to the fact that the online company I bought the seemingly unbranded 5 Stage Reverse Osmosis 50GPD + DI, Micro Computer Controlled TDS system from was no longer in business.

After a number of failed attempts to acquire the replacement cartridges from known water filter companies, a visit to the Andy at Fish World Aquarium had me sorted with branded replacements for 4 out of the 5 cartridges. The final stage being a T/33 coconut carbon filter of which Andy helped to point me in the right direction to procure them online.

SORTED!

Thanks Andy and Leanne.you have one of the most amazing marine display tanks with some enormous corals. I'll be back soon to visit your amazing immaculate aquarium showroom.

Allie
19 September 2023 0:13

Would not recommend going here at all! We had a beautiful tank full of fish we go here and get 4 fish! And within 3 days we wake up and all our fish are dead! The fish we bought from here infested our tank with ick! Unless you want to have an ick infested tank i wouldn’t go here save yourself time and money.

Jayy
08 September 2023 6:11

Very nice shop, very welcoming and helpful staff. If you have any questions hit up Andy, he’ll help you out as much as he can. 10/10. Quality range of corals, fish and inverts to choose from.

Ty Broderson
05 September 2023 11:21

Excellent customer service from Andy. Went above and beyond to assist. Very knowledgeable and helpful. Thanks!

Mark
23 July 2023 3:57

It’s rare in this day and age where you can experience dealing with a company that is so passionate about what they are doing, yet still offer a service that is in the customers best interest! I came to fish world to get some ideas, now I will go No where else! Andy and Leanne are amazing! Best Aquarium in Melbourne by a long way!

Jules
04 February 2023 8:07

Andy, Leanne, Zac and Thomas are all wonderful and knowledgeable.
Beautiful aquarium with even better people.
Good honest advice - these guys love their fish and what they do!
Best aquarium around by far.

Daniel
15 December 2022 7:16

A bit out of my way but definitely worth the drive. Wanted to see in person and had no plans to buy anything. However with the great customer service and prices I couldn't leave empty handed. If you need livestock or equipment for your aquarium, definitely visit!

Morg
14 December 2022 19:01

Bought my gorgeous angel and 2 x cory's here and they are absolutely thriving, fantastic fish and so healthy. I also got some guppys which lasted a while too but guppys don't like me
Going to go back for more angels, their tanks have huge ones! Awesome store, prices for food and accessories are fantastic here too! Highly recommend!

Phu
11 December 2022 18:02

Freshwater fish and plant collection is rather limited. Quite a few driftwoods but almost no rocks. But the saltwater collection is great. I love how all the tanks are extremely clean, fish all swim happily. I also really really like how each species is clearly labelled with their ideal water conditions like PH, KH, etc. This is super helpful and I'm surprised none other stores do the same. Oh and the staff made me feel very welcome.

user
14 October 2022 1:12

I’ve been coming here for several months and put a lot of trust and confidence into the staff that work here. Last week I bought a fish under the presumption that fish world would not sell me a very ill fish to which I quickly discovered they do not care about the quality or wellness of their live stock and just want them sold as soon as they hit the shelves. Shortly after bringing my fish home I noticed quite a large brown spot, which I assumed was merely a skin abrasion, however, by morning it had spread to its entire body and I woke up to find it dead. This mark on its side was very noticeable and should have been detected by the so called professionals before it was ready to be sold. Needless to say, I am very disappointed as I wasted money and my time.

The way this store works is they get their fish shipment on Thursday after hours, chuck them in tanks without proper procedure or medication that would ensure their safety and survival, and it’s just enough time to sell them first thing Friday morning before any problems become too noticeable by the unsuspecting buyer. Do better fish world. Absolutely cruel and disgusting. Shouldn’t be able to sell any animals

(Edit)
As you can see, ladies and gentlemen, based off of the owners response they are yet again not prepared to take or admit responsibility for their own faults. It’s always the customers fault for being misled and lied to. Have a read of everyone else’s 1 star reviews:) same story

Robert
04 October 2022 13:58

Fish world is my number one go to LFS. Andy, Leanne and Zach are all amazing and have unlimited knowledge on everything. Always so friendly and helpful and willing to take the time to help you with anything that you need even if it’s just advice. Also gave me an awesome deal on this cade and all the accessories I bought with it that no where else could have offered. Seriously can’t recommend them highly enough!

Chloe
04 October 2022 9:01

Seriously, first time I’ve been here and I will be back, it’s now my go-to spot. There display tanks are STUNNING! Everything was so well taken care of! I could spend hours in there looking at all the tanks! Not only did all of the staff greet us when we got there, everyone was so nice the whole time we were inside too! I felt so welcomed in the store! Helped us pack up our clowns in a box to help the get home safely from the four hour journey! Not only that, they checked in with me about my tank, asked me some questions! Everyone was so lovely, I can’t wait to visit again! Not only that, my clowns are so beautiful and happy and loving their new home! 100/10

Carlos
03 October 2022 5:33

Went into Fishworld for the first time looking for help for starting a saltwater tank. Andy and his team were amazing and full of knowledge, I have had the most amazing results with my tank. It is now my go to aquarium and visit weekly! I could not speak more highly of this teams customer service and product/fish knowledge.

Thanks for all your help guys.

P. S This is the cleanest aquarium shop I’ve ever seen

Charbel
28 September 2022 14:01

Andy and the team have been so welcoming. Always a smile on their faces when my family and I enter. A Fantastic operation with great quality live stock and knowledge that expands beyond the tank. Always a pleasure driving from reservoir to see you guys. Keep up the great work.

Kirk
24 September 2022 18:50

Would honestly have to be one if the best fish stores within the state, the owner goes above and beyond with helping and satisfying customers. Brought a salt water fish tank and with the help of the amazing team they helped me organise everything that I needed for it and helped me with the coral rocks designs and so on but even then that's not all when it came to putting it all together I was having some trouble but the owner was more then happy to help me and my father put it together on the Sunday from over Facebook which ngl is really really unbelievably good customer service for as Sundays are his days off and with an hour or 2 it was put together and running as for the skimmer the owner was more then happy to explain and show us how it worked within store. Couldn't be happier and honestly I'd rate this establishment an easy 10/10, they go above and beyond making sure all customers are satisfied

user
24 September 2022 9:49

From the first time we walked in, Andy was there, helpful, knowledgeable and super friendly. Every time I’ve stopped by or called or asked for any sort of assistance with an issue we are having, Andy went out of his way to assist and offer the best advise. We really appreciate the service Andy, his wife and staff have provided. We cannot wait to purchase some of the amazing stock they have in store once we are able to.

Fraser
21 September 2022 15:55

The team at FWA and the store as a whole is brilliant. Everyone is always willing to help and they have the best assortment of both freshwater and marine fish I’ve come across. Can’t recommend these guys enough.

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