Fish Pier

I bought a dozen shucked oysters here four days after Christmas. They were the worst I have ever had and were on the verge of being off. Beware of what you get here.

I asked if theres bones in the salmon fillet to which they said no when going home and checking i found many small bones. I think its important to notify customers that there may be small bones especially since it could be given to small children.

Fish smelled bad when cooking.gave all of it to my dog. Prefer coles.this place is a hit or miss

Horrible experience today from this fish store. Was told the price as illustrated in the photo $5.99 kg for scallops is wrong and is rather $58.99 kg. The wrong price label should have been honoured to myself. This is because incorrectly priced items mislead consumers like myself and this is a serious offence under the Australian Consumer Law. Manager on duty was very rude and started screaming at me, thinking it would work.

You know what I had discovered, this shop is well stocked with fresh fish. The fish are of high quality and are delicious. Owner and Staffs are really friendly and helpful. This is a good choice to get all your seafood for all occasions.

The fish quality is unreliable. I’ve bought fish here multiple times, but my latest purchase of baby barramundi had an awful smell and made me want to vomit. Other reviews about fish being smelly make sense to me now.

Rude old chinese lady! From start to end her face was frowned. I asked for clams at the bottom but she did not want to give it and shouted at me saying everything is the same and she just put them out. And then when I asked for another bag (since the clams will make my wollies shopping bag wet) she shouted again and told me no more bag! She called another person in Chinese language because she did not want to help me at all nor give me another bag! The other person (old Chinese man) willingly gave me another bag without hesitation and talked to me nicely. What’s your problem old woman? Poor customer service! I’ve bought here a lot of times already but I will never buy here again because of that rude old chinese woman who does not know how to talk nicely and and does not know how to respect her customer!

Purchased the sashimi salmon for the yee sang. Was very tasty and fresh.

Returned the next day to ask for a fish to steam. They recommended the tiger grouper. It was a good choice and my family loved it.

Best murray cod and oysters we had for chinese new year! And the sashimi king fish and salmon for yee sang was super fresh too. Everyone love it and i am glad that i host a great chinese new year dinner.

If I could leave 0 star, I would.
I purchased 1 whole Red Snapper and 1 whole Snapper for dinner. When I opened the bag at home, I literally dry-reached. The fish was certainly off. I returned both fish the next day and as soon as the lady at the shop opened the bag, she knew I was right and offered my money ($60) back straight away.
Please beware when buying from this fish shop because you could end up in hospital with severe food poisoning if you’re not careful.

Bought fish here today - when I opened the bag, the smell was absolutely terrible. Definitely not fresh at all! And customer service is awful!

Rubbish rude customer services and the service is done by the owner and she said doesn't matter if you feel the purchase experience is bad or not.

Rubbish rude customer services and the service is done by the owner and she said doesn't matter if you feel the purchase experience is bad or not.

Purchased flake, calamari and prawns from here for good Friday. To my and my families disappointment the flake smelt like ammonia and didn't quite taste right. I immediately removed it from the table and binned it we were all left with a horrible taste. I have done Fishy Friday for many years and never experienced this.
I returned to the shop to let them know about the flake so that they could pass it on to supplier. The woman I spoke to said the manager wasn't in and that I should have brought it back straight away. I took her aside to discuss this matter without attracting any attention but she was rude and brushed me off. Won't be returning there.
So shoppers beware. Hope to hear from THE MANAGER.

Fish is fresh but I only shop here when necessary due to their very poor customer service. Fish pier at the pines or Boxhill have way better service with friendlier staffs.

Extremely disappointed with the garfish fillets that I purchased today for tonight’s dinner. The price was more than$40 a kilo and the fish most definitely was not fresh. Not happy!

Well.
Definitely this fish all is fresh.not giving star yet is because is Not sure about their service attitude.anyway - Mary

Fresh produce.
But be wary of gutting - baby barramundi’ liver was broken so the a small area tasted bitter, also plenty of scales left…

Website says open to 9.00pm. Made the trip at 7.20pm only to find them basically closed. Maybe they shut early on a Thursday night. Regardless, update your website. Very poor customer experience. I made the effort to come to the shop after checking online and they can't make any effort at all.

Normally have had a good experience at this outlet but when we ordered the Jumbo Platter to share they gave us only one oyster and not two as shown on the menu. When I questioned them about this they said they gave me an extra prawn to make up for it. They didn't have a shortage of oysters for sale they just ripped me off as one extra prawn is worth a lot less than one oyster. Also, about 50% of the platter was just chips. Very disappointed!