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First Point Group - Finance Brokers

Address Suite 11, Level 1/255 Whitehorse Rd, Balwyn VIC, Australia
Phone +61 3 9882 2500
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Website www.firstpointgroup.com.au
Categories Mortgage Broker, Finance Broker
Rating 5 62 reviews
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First Point Group - Finance Brokers reviews

62
Sort by: date highest rated lowest rated most helpful
Baxter
16 January 2024 17:36

Excellent help and advice securing a home loan. With follow ups for the years to come to ensure our rates remain competitive, we couldn't be more pleased with the help from Ross, Amelia and the team.

Sam
14 January 2024 22:30

I was recommended by two different people. I couldn't speak highly enough Ross and his team they were a great help and If I could give 6 stars I would!

Maddie
19 September 2023 10:56

My husband and I worked with Ross and Amelia to finance our new home. They were brilliant from the get go, moving super quickly to allow us to confidently bid at an upcoming auction. They presented our options clearly and provided recommendations - but still left it entirely in our hands to chose. We also had a short settlement, and they swiftly jumped in to action to ensure everything was in place. Highly recommend.

Jaimi
19 September 2023 9:56

Working with Ross and Amelia in purchasing our first home has been wonderful. Very responsive team, helpful in answering all our questions along the way, and finding us the best deal. Would highly recommend their services.

Angela
15 September 2023 17:46

First Point Group have been our long-term mortgage partners helping us over multiple purchases. They are so easy to deal with, professional and proactive. Would highly recommend.

Hayley
21 August 2023 9:35

The team at First Point Group helped me in securing finance for my first home and have been offering amazing professional support to me throughout this process for many years. Ross especially provided an exceptional level of service and genuinely seemed to care about my journey. Very thankful to this team and will continue to rely on them for finance solutions in the future.
Highly recommend.

Leah
07 August 2023 11:06

Ross Reber, Adela and Nicole were once again incredibly helpful, thorough and easy to work with. The team makes the process flow really well, explains things in simple terms and is really proactive in making sure that all of your information and documentation is in check. Really happy with the outcome!

Thomas
18 July 2023 18:46

Had a great experience with Ross, he managed to get us refinanced and settled on a better home loan. We highly recommend first point for your broker requirements! Thanks again Ross and the team

Liz
27 June 2023 18:40

Highly recommend First Point Group - Ross was recommended to us by a friend who had used him for a home loan. Ross made us feel comfortable from the moment we met. This was especially important to us as first home owners with not much experience with the process. Ross took the time to make sure everything was explained clearly and walk us through every step of the way, his communication skills are top tier. He has a wonderfully friendly and down to earth personality that will keep you at ease and make it a stress free process. Thank you Ross!

Matt
26 June 2023 9:30

First Point Group were extremely helpful when it came to purchasing our first home. Took us through the process step by step and were always very easy to be in contact with. Simon was very friendly and knowledgeable. Highly recommend First Point Group

Christine
20 June 2023 22:49

We’ve used First Point Group for 2 properties, Ross has been fantastic, thorough and very clear and prompt communication.

Liam
07 June 2023 3:02

Ross and Adela were a pleasure to work with. I was recommended first point from a friend and would definitely recommend them to anyone interested in purchasing. Answered all of my questions, no matter how small, incredibly quickly!

Kevin
26 April 2023 14:51

Many thanks to the fantastic team at First Point Group.

I first employed their services back in 2005 (operating under the name of Reber & Associates) and reached out to them again after 17years because of a good experience the first time around.
I am glad to report that the service is still outstanding.

My situation might be a little unique as I'm based in London.
Communication is key given the timezone difference and the team are great communicators, consistently answering my many questions in timely fashion.

Ross is meticulous and ensured the process ran as smoothly as possible.

Ben
06 April 2023 7:13

Peter, Ross and the team at First Point Group made getting our home loan an ease. They offered detailed financial advice and the background research + loan scenarios made purchasing our first property a stress free experience. Highly recommend and we look forward to speaking again in the near future for our next investment.

Edit:

Just purchased second property and Ross, Nicole and Adela looked after us. Service is outstanding and depth of detail they go into to ensure we get the best loan and services possible.

Thanks again for providing such great customer service.

Ben and Fielding

kylie
05 April 2023 4:21

Ross and the team from First Point were fantastic to deal with. This was our first time using a broker and we will continue to use these guys for all of our future financial needs. Every step of the way was explained in detail, what to expect, when to expect it etc. The whole process including uploading the required documents was very easy. They are very friendly and we 100% recommend Ross and the rest of the team at First Point Group!

Daniel
12 February 2023 9:32

Thanks Simon and the team,

Your team renegotiated our home loan and we are very happy with the result. You were responsive and helpful.

Thank you again

Gina
15 January 2023 8:15

I didn’t have to worry about anything. FPG took care of it all. Kept me up to date on the process and did everything in a timely manner.

Carolyn
07 December 2022 18:27

First Point Group recently assisted me in refinancing my mortgage, they provided excellent service from the beginning to the end of the process. This is the third time I have used their services. My broker was Ross Reber, he was always quick to respond to my communications and provided me with an easy to understand report outlining recommended products, all of which suited my needs. I am very happy with the outcome and would highly recommend Ross and his team to anyone looking for a good finance broker.

Andrew
17 November 2022 5:02

Great service, attention to detail and persistence. Kept us in the loop at all times regarding progress and options and helped us achieve a great financial result.

Kallista
28 October 2022 6:08

Simon has been very helpful in assisting my husband and I to secure a loan. It was a complicated set up, and Simon patiently worked through the issues with us. He has also recently assisted us to renegotiate our interest rate.

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