Fairy Chimneys Travel

Marcus was absolutely excellent in organising our trip to Istanbul and the historic sites of the Dardanelles and the Aegean. Professional and responsive at all times with terrific local agents. Highly recommended.

Marcus provided much needed, last minute assistance with a self-planned trip to Turkiye. What a relief! He was so quick, efficient and friendly, keeping me informed every step of the way. The affiliations that Fairy Chimneys Travel has with local offices in other countries made all the difference. Highly recommend. Thank you!

Amazing service, I have never dealt with such an amazing travel agent before. I won’t book with anyone else ever again. Truely amazing 5/5

Excellent customer service and Marcus goes above and beyond to help you.
Very friendly and full of great advice.

We had a very effortless travel as they made very accurate timings for transfer flights between countries. A very professional team. I would definitely recommend for hassle free flights.

Very happy with the care and service. Will never hesitate using Fairy Chimney for future travel.

Mr Marcus Falay really professional agent. I happy to buy ticket from him. Thanks, Very smooth and no pain travel.

I was referred by a colleague to Fairy chimneys travel. I was immediately satisfied when I first discussed my travel needs and changed a few times. They weren’t troubled at all just focused on ensuring my ticket date and times met my requirement.
Highly recommended.
Jake

Excellent would summarise my travel arrangements by Marcus Falay. I have been lucky enough to have known him for the last 15 years and always used his travel agency for my trips around the world. He is always very professional and trustworthy. Therefore, I don’t have to worry about anything. Thank you

Dear Marcus we would would like to take this opportunity to thank very much in putting this beautiful trip together and appreciate the hard work that you did for us, I cannot thank you enough

I can sincerely say that we would highly recommend your Agency for any holiday.

Fairy Chimneys Travel helped me to purchase tickets numerous times during these difficult days. Burhan has amazing customer service. I highly recommend the community to purchase tickets from Fairy Chimneys Travel.

I would highly recommend Fairy Chimneys Travel to anyone who is reluctant booking their travel online. Marcus made the time to understand my family’s travel goals and customised a travel plan which worked out to our satisfaction. If you are after a personalised experience, we highly recommend Marcus and Fairy Chimneys Travel.

My experience with this company has been absolutely fantastic! After going back and forth with several change requests, my consultant remained very professional and patient with me. Before I was recommended to try Fairy Chimney, I tried 2 other well known travel agencies who a) never responded to my initial query, b) after following up, still never got back to me despite saying they would, c) eventually one of them told me that I would need to pay a consultation fee to receive a quote but still never got back to me with a quote. Fairy Chimney’s turn around was pretty much always within a day-and I had a big trip with a few countries and dates that needed to be worked around. He never showed any annoyance and just kept coming back with options. My consultant explained everything in such good detail using language that I would understand as I had some complicated travel arrangement requests…anyway, the list goes on but he was truly great, with the quickest turn around, best service and best prices. I have already recommend him to 4 of our friends-will never use another agent from now on. Thanks heaps FC, I would have black listed me after all my requests!

Absolutely amazing customer service at Fairy Chimneys! I had a great experience with Burhan who’s been so helpful and efficient!
Thank you

Awesome responsiveness from Marcus Falay. I requested ticket options at 2pm today. Marcus turned it around in 4 hours and by 9pm we have tickets confirmed, payments made, set to go on 6 week trip to Turkey and Europe. 10/10 for speed, accuracy and understanding customer needs. Thank you Team Fairy Chimney!

My experience has been very positive highly recommend Fairy Chimneys Travel. They listened and understood my requirements as we are about to travel with children and wanted to ensure efficiency in our route and the times were suitable for sleep times. They were clear and effective in their communication and very patient and understanding. Thank you once again!

Have had a great experience with Burhan who’s been so helpful with finding me and my family great tickets and so patient with our indecisive dates! Thank you once again! Fairy chimneys travel is highly recommended for all your travel needs!

Marcus has been a tremendous help recently on our Turkey trip. Especially over the busy Christmas & New Year period with all of the Covid, Vaccination, PCR Testing, Permits & Certificates required in both leaving each country & arriving as well. I literally couldn't have managed it all without Marcus. He was so incredibly helpful 24/7 with fast response through whatsapp, always got back to me with extremely clear steps on how to proceed. Marcus Falay, you are truly amazing & the best in the travel business. So We’ll be booking all of our future travel with you for sure!

Fantastic travel agent, we used them in the past and really pleased with them, highly recommended. Especially Mr. Burhan is awesome person. Last time, despite of we bought our ticket in our country, he helped to every detail for our ticket and flight procedures. Really this agency is number one!

Fairy Chimneys Travel made my recent overseas trip easy and less stress. Staff members were so supportive and knowledgeable with the Covid-19 travel restrictions and requirements and also they helped me to go through the necessary documents before I submit. I felt supported and valued as usual service provided by the Fairy Chimneys Travel during the Covid-19 pandemic.