Fair-Go Access Support Services

I have a friend that gets supports from FGA. Compared to some of the other companies they have used for home care my friend raves about the professionalism, understanding and communication she receives from this company.

As the mother of 3 special needs children I have over the years been linked in with several service providers. Often I was left feeling insignificant, un needed & a bother quite honestly. Cries for help often met with a robotic response or excuse.
The team at FGA have in my experience gone above & beyond to support my boys & my family as a whole. As a single mother who is pretty frazzled, FGA has been a positive, calming influence in our hectic lives.
Our support worker is extremely, punctual, reliable, caring, enthusiastic & it is obvious that she has my children’s best interest at heart - as well as mine.
Organising shifts or a change in needs is simple, fast, hassle free & I find Demi extremely open to accomodating our needs any way that she can.
I feel safe leaving my son who has various behaviours of concern, including self injurious behaviour in their care & it’s been a long time since I have felt that way.
Every team member I have dealt with has been empathetic, compassionate, friendly, open to my needs & wants. & well honestly just a pleasure to be in my personal space.
Do yourself a favour and enquire with FGA about any support needs that you have. Except Kristina- I don’t want to share her, she is so amazing that I want her available for my family every single time I ask lol We truly love her!

Fantastic Service with professional, qualified carers.
With both my mum and dad no longer at home, we really needed a caring, friendly and understanding support service to assist us with our intellectually and physically disabled brother. Fair Go Access has been there for us all the way, and stood by us during the COVID 19 lockdown when help was really needed. All the carers are open, friendly and completely understand my brother's needs. There is open communication with all staff, and administration staff are so accommodating with any rostering changes. Fair Go Access makes every effort to fit in with my brother's life and the lives of my family. We highly recommend Fair Go Access.