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Exquisite Brows & Spa

Address Shop 3169, Level 3/200 Rosamond Rd, Maribyrnong VIC, Australia
Phone +61 424 935 907
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-21:00
Friday09:00-21:00
Saturday09:00-18:00
Sunday10:00-17:00
Website www.exquisitebrows.com.au/services
Categories Beauty Salon, Eyebrow bar, Facial Spa, Hair Removal Service, Tattoo Shop
Rating 4 7 reviews
Nearest branches
Exquisite Brows & Spa Altona — Next to OPSM, Shop G031/124-134 Millers Rd, Altona North VIC
Exquisite Brows & Spa Brimbank — Shop T061 Neale Rd, Deer Park VIC
Exquisite Brows & Spa Broadmeadows — Infront of Boost juice near food court Shop G024 Broadmeadows Shopping Centre, 1099-1169 Pascoe Vale Rd, Broadmeadows VIC
Exquisite Brows & Spa Northland — Shop K004, Northlan​d Shopping Centre, 2-50 Murray Rd, Preston VIC
Similar companies nearby
Glam Beauty Bar — 1/8 Eddy St, Moonee Ponds VIC
Lucy's Hair & Beauty Salon — 5/51 Military Rd, Avondale Heights VIC
A’bela Beauty — Upstairs 6:5 Devonshire Rd &, Bennett Pl, Sunshine VIC
Advanced Natural Moonee Ponds — Central Shop, 15, Level B/37 Homer St, Moonee Ponds VIC

Exquisite Brows & Spa reviews

7
Sort by: date highest rated lowest rated most helpful
L P
06 October 2023 13:51

This is my favourite place to get my brows threaded. Had a great experience today with vishakha today

Jen
15 June 2023 15:29

I always come here for eyebrow threading with Manjit and I’m always really happy with it! Ive been coming here for years. And even though I’ve moved further away I’m still happy to drive just for her! Highly recommend her!

Ashley
26 April 2023 18:31

Priyanka did my eyebrows and a lash lift today and they came out incredible! She was so so lovely, highly reccomend!

chelsea
17 April 2023 8:26

Priyanka did an amazing job on my lash lift! I absolutely love it! I’ll definitely come back!

Alana
09 March 2023 3:39

Great customer service got my eyebrows threaded and a lash lift thank you

Van
20 November 2022 0:27

COME TO THIS STORE IF YOU WANT TO BE ATTACKED AND LOCKED IN THE STORE.

If i could give them a zero i would.

Came in for brow threading just to clean up the little hair around the eye brows. Expecting to come to experts to do your brows yet due to their negligence. They thread a whole line through your brows.

After realising my brow was missing. I asked if i could get some sort of compensation. I was told that they have a no refund policy which i understand.

But what i don't understand is why the manager has no remorse about their wrong doings. I understand that accidents happen but the least you could do is apologise. NO ONE APOLOGISED. Continue to raise their voices and asked “how do you want us to apologise? !? ” And proceeded to start bowing and make praying hand signs. They also want to start making racial remarks about my eyes saying they're small because im asian etc.

Since the conversation was not going anywhere because the manager was just yelling no civil response. I asked for a number to call or a contact number or name of employees to make a complaint to.

ALL REQUESTS WERE DENIED!

HONESTLY NOT CIVILISE AT ALL NO CUSTOMER SERVICE AT ALL. NO RESPECT! NO REMORSE! NO COMPASSION WHAT SO EVER.
WHEN I STARTED RECORDING HER SHE STARTED TO GO AND LOCK THE STORE FRONT LOCKING US IN THE STORE! HONESTLY WHAT IS THIS BEHAVIOUR!

Proceeded to say you cant leave the store until you delete the video. Like what is this service. We recorded because we don't know who we were talking to and to provide evidence of the customer service we received.

WHEN THE SECURITY CAME TO ESCOURT US OUT. SHE PROCEEDED TO COME AND ATTACK ME AND START TRYING TO SLAP ME!
DONT EVER COME HERE WORST EXPERIENCE OF MY LIFE. HONESTLY! WORST CUSTOMER SERVICE EVER. THE MANAGER SHOULD BE FIRED!

Rita
15 July 2022 2:53

Prices have increased to $15 and I was not informed the sign on the door still says $10 not happy at all.

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