Express at Home

The hospital advised me a Medela Symphony would be best to continue with after using it in the hospital. My baby wouldn’t latch during breastfeeding and during COVID lockdowns it was almost impossible to get lactation support.

I found Express at Home and the text communication suited me with new baby and Carl delivered the pump to our home the very next day! Such an A1 fantastic service! I hired the pump for six months because it became so handy to pump and freeze spare milk once my baby was able to finally latch at around 8 weeks.

The machine itself did have some software error issues however I was sent YouTube vids to help fix those which was great.
If you are considering which pump to hire, I highly recommend the Medela Symphony and I recommend Express at Home even more so! I will definitely use them again in future.

HIGHLY RECOMMEND dealing with Carl. I couldn’t recommend this more.
Let me paint the picture.
Had bub and was all over the place hormonally one Saturday arvo. In hospital. Called and left a msg about needing to hire a Medela Symphony pump as per hospital recommendation. Carl called me back and gave me my options. And then instead of waiting til the Monday when I was home, he kindly organized to meet hubby downstairs of hospital on the Sunday, and drop it off then so we could have pump with us as soon as we got home. He sent all relevant paperwork and correspondence. Carl made this daunting process so very easy. And let’s be honest. That’s what we need. Especially a first time mum with no clue.
Fast forward afew days to where I realized I ordered pump with the wrong program option. Carl kindly organized to come to me and drop off the correct one. In fact he swapped the whole machine over. The service is grade A first class. I will never recommend any one else but Express@Home. Absolutely the best experience I could have hoped for. Do yourself a favour. Don’t try anyone else. These guys are so professional. And customer service is 15/10!

Great customer service! Carl was so professional and a great communicator. Competitive price. Highly recommended!

Highly recommend! I’ve hired twice off Carl and wouldn’t hesitate to hire off him again. Great prices and amazing service.

Fantastic local service that allowed us to pick up a pump on short notice and late on our way home from the hospital! We hired a pump for 18 weeks and Express at Home were always accommodating in us extending our hire arrangement. Would recommend to anyone who has a newborn as these are the same pumps used at the hospital and the customer experience is great

Excellent customer service! Carl is very accommodating and responsive. The product was sanitized and very well looked after. Thanks Carl!

Great local service. Communication was fast and efficient. Pump was in great condition. Would definitely recommend and use again if needed. Thank you!

Have had a great experience with the hire of their Medela Symphony. Very prompt with their reply, reliable and friendly. Thank you

Kind & very helpful. Couldn’t recommend more! Great choice of pumps & sound advice to make sure we got what we needed.

Great local Bayside business. It was so easy to communicate with Carl whilst I was in hospital and get my husband to pick up the pump. Easy to extend hire time.

Having one baby is stressful enough and I had twins! Being a first time mum I had no idea about pumps and what I would need to help feed my babies so naturally I was feeling a bit anxious about it all but once I contacted Carl from express@home I instantly felt much more at ease! He knew exactly what I needed and was so helpful and even delivered the machine to me in the hospital! You won’t find better service

Absolutely outstanding, Carl bent over backwards for me when our baby was born really sick. I rang late in the evening and he was happy to drive to the hospital to deliver the pump.
I honestly cannot recommend this service highly enough.
His communication was great and he didn’t miss a beat.
Great Business.

I’ve used this service for 2 seperate babies and found it fantastic. The machine was the same as I used in hospital and they were in perfect condition. I found Carl very helpful and the rental cost very reasonable. It’s a wonderful service and I would recommend it to anyone who needs to boost their milk supply.

Fantastic service! Carl was able to deliver breast pump to us pretty much same time as we got home from the hospital. Excellent service continued throughout hire period. Good clear communication, reliable and excellent small business. Would highly recommend!

Great local business with good customer service and products. Pricing is very competitive, especially if you arrange for a pickup instead of delivery. Carl was a pleasure to deal with on all occasions, definitely highly recommended. Bang for buck hiring these pumps is amazing when you find out how much they cost to buy.

Great service and communication with Carl. Competitive rates and an invaluable tool. It was integral to getting my baby girl in the right track.

Fantastic service, prompt turnaround on all communications. Everything is made very clear. Highly recommend.