OCEANIABIZ.COM

European Watch Gallery

Address 83 Collins St, Melbourne VIC, Australia
Phone +61 3 9650 1511
Hours
Monday10:00-17:00
Tuesday10:00-17:00
Wednesday10:00-17:00
Thursday10:00-17:00
Friday10:00-17:00
Website www.watchgallery.com.au
Categories Watch Store, Pawn Shop, Watch Repair Service
Rating 4.5 45 reviews
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European Watch Gallery reviews

45
Sort by: date highest rated lowest rated most helpful
Esther
25 December 2023 21:01

Do not trust them if you want to sell! They will lowball you! Then add 40% onto RRP! Stay away if you’re a seller

Keith
05 December 2023 13:28

Purchased a watch from interstate via bank transfer. Communication was very prompt and delivery was quick.

Will definitely purchase from them again.

Malcolm
13 January 2023 10:34

European Watch Gallery is an amazing boutique store which will be able to provide you amazing time pieces at very affordable prices. They have great customer service, so keep them in mind when you are next looking for your next time piece.

Manish
08 January 2023 18:46

Pure professionalism and honesty. Had the pleasure of buying and selling via the team at EWG. Cannot recommend them high enough.

Alex
11 July 2022 0:19

I reside in Sydney, yet I have had no issues selling or buying from this fine establishment, they always seem to have a number of very fine pieces, you have to be quick. I was very fortunate one afternoon. Bernard and Lee thank you again for the super service.

April
10 July 2022 12:24

Exceptional service! Shonie and the team are incredibly knowledgeable, professional and personable. They went above and beyond, exceeding all expectations. I couldn't recommend European Watch Gallery more highly!

Minh
06 September 2021 15:59

Bernard followed up with my request for the GMT 2 Batman, he responded very politely and showed a lot of respect and helped me with everything on the way.

Waiting to pick up from the store after lockdown but already impressed with the customer service provided.

Thanks so much EWG

Sonny
25 June 2021 1:56

I just bought a rolex airking from watch gallery. For me. 5 stars customer service. And Friendly, good communication.

Graeme
22 June 2021 8:58

Brilliant from start to finish. Adam and the team were very helpful from my first enquiry up to delivery of my watch to Sydney. Highly recommended I had a great experience!

tony
14 January 2021 17:17

Over 15 years and numerous dealings, there is no one I trust more, nor value their professionalism more than Shonie. And with another one today.the friendship and relationship continues. I have no hesitation to anyone - when looking for a quality second hand watch, with honest advice, and honest price, go no further than visiting Shonie and his team in Collins Street. The shop maybe small, but the experience (and purchase) is always great!

Fletcher
23 November 2020 20:38

Excellent customer experience purchasing my first Omega Speedmaster. Very happy with the purchase and will be buying through this store again in the future. I was assisted by Adam and he is very knowledgeable and helped me purchase this excellent watch

Thai
15 November 2020 20:34

I recently had the pleasure to deal with the European Watch Gallery. I dealt with Adam in particular and also the owner Shonie. The are both fantastic people. They are honest, trustworthy and full of passion in what they do which reflects on their amazing customer service. My experience was beyond expectations and I am only full of praise for them. Well done and i love the passion you guys possess!

Adam
01 November 2020 13:25

Bought an Omega Seamaster though Adam- was super quick and easy to deal with. Watch arrived at my house the following day and is the best packing I have encountered. Extremely secure and padded really well.
Excellent experience from the get go. Very happy with everything and hope to deal with European Watch Gallery again 10/10

George
25 October 2020 2:34

Had the greatest transaction with Adam Saad.
Very professional and efficient.
Thanks again Adam

James
20 July 2020 10:12

Bought a watch during the locakdown in 2020 and could not have been appier with the transaction and service. Nice people really good to deal with.

Stephan
17 July 2020 6:50

I have been dealing with Shonie and his team for over a dozen years. Always friendly, helpful and extremely knowledgeable. And goes out of his way to support any watch he sell. You cannot find a better watch dealer.

Ray
16 July 2020 3:47

Just bought a piece today. The experience was an absolute pleasure. Dealt with Shonie and Adam, they were very quick to facilitate any queries. 10/10 would hope to do business with them again soon!

Renel
08 July 2020 12:14

Purchased a Speedmaster Reduced off Adam. Considering I was interstate the transaction was flawless and the watch did not disappoint when it arrived. Would definitely purchase through him and the team again.

Ben
06 July 2020 14:01

Was I the market for a Tudor Chronograph.
Adam helped me find what I was after and made the purchase seamless.
Watch arrived very quickly and is just stunning.

Very happy with the service

Cheers
Adam

Geoffrey
30 June 2020 14:15

I just purchased my third watch from the European Watch Gallery - sight unseen.
My first was a Rolex GMT II Batman, the second a Rolex Sky Dweller (gold) and third a Rolex Sea Dweller (43mm).
In each case the high definition photos were accurate and their description as pristine in each case spot on.

They are a pleasure to deal with, very professional and in each case shipped the watches interstate with no drama and a minimum of fuss.

I have visited the store a few times whilst on business in Melbourne and have always been well received by both Shonie and Bernard - without them knowing I was a repeat customer.

Professional, pleasant, knowledgeable and honest.
I couldn't ask for more and it was a pleasure being served by people both experienced and passionate about the products they sell.

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