Essendon Panels
Address | 327 Pascoe Vale Rd, Essendon VIC, Australia | ||||||||||||
Phone | +61 3 9379 7349 | ||||||||||||
Hours |
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Website | essendonpanelsandsmashrepairs.com.au | ||||||||||||
Categories | Auto Body Shop, Auto Dent Removal Service, Auto Glass Shop, Car Repair and Maintenance | ||||||||||||
Rating | 4.8 67 reviews | ||||||||||||
Nearest branches Essendon Panels & Smash Repairs — 38 Fawkner Rd, Pascoe Vale VIC Essendon Smash Repairs / 5 Star Panels Airport West — 40/42 Parer Rd, Airport West VIC |
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Similar companies nearby Super Gloss Smash Repairs — 68 Holmes St, Brunswick VIC Overall Panels — 26 Charles St, Coburg North VIC Hossack Smash Repairs — 174-176 Sussex St, Pascoe Vale VIC Superior Panel Services — 7 Irene Ave, Coburg North VIC |
Essendon Panels reviews
67Really happy with the results delivered by the team at Essendon panels. The car is looking brand new! Harleen's regular communication throughout the repair made the whole process a breeze. Thanks to all involved, much appreciated.
I had my car repaired through insurance at Essendon Panels and I found their service amazing. They organised the loan car and took everything out of my hands which was so stress free!
This is my third visit to this company through insurance.they do not work professionally.every time I go, one side of my car is damaged or missing. Definitely stay away, I do not recommend.
Michelle and the team were absolutely fantastic to deal with. I can not recommend them highly enough. They did an amazing job of mine and my daughter's car and went out of their way to make it as easy as possible to get the job done. I very much appreciate their efforts and would not take my business anywhere else.
These guys are not Professionals at all.they always forget something, and they damage the car.
I had an issue in my car with the front bumper, I took to few other panel beaters they quoted me some prices, when I took it to them he just put one bolt and said done and I asked for money the owner said it is free. For me it was unbelievable because some panel beaters quoted me 100 to 200 $. But her receptionist is little cheeky she wanted to charge me 20 bucks but owners said for one bolt we will not charge. But no complaints against receptionist as its her job.
Regards,
Went above and beyond in repairing my car.
Was damaged by a malfunctioning apartment gate. Body corporate was being incredibly difficult in accepting responsibility. Essendon panels wents above and beyond in assisting me to ensure it was paid for and the repair was to the best quality possible. No hesitation recommending them to anyone and will definitely going back if I ever need too.
We opted for Essendon Panels (EP) due to the consistently solid reviews they received and we are glad we did. We had a challenging time dealing with our insurer around our repairs, a process made easier by our having EP in our corner. At all times they went into bat for us and what was best for our circumstances with our insurer, and we were able to get our car repaired and restored where elsewhere it may have been (unnecessarily) written off. The team were professional, transparent around the work and timeframes, communicated clearly, and most importantly restored our car to good as new. Can't recommend them enough.
Excellent service. Michelle, the owner was very accommodating and the repairs were done really quick and of high quality. Took them less than a week to finish the work. Really appreciate the friendly staff and Michelle as well for accommodating other requests. I highly recommend Essendon Panels. - Jam:)
I've never left a review before but felt moved to review this great business. Although Ess Panels are local I would drive across the city or the state even to get service from these guys, in particular Christian and Arlene who have helped a great deal. I would happily recommend this business to anyone and have done.
The team at Essendon Panel were great. Excellent communication and workmanship on my car. Car was ready when said and highly recommend their services. Thank you Harleen and the team at Essendon Panels.
Thank you, Essendon Panels, for a great and friendly service
The process was smooth, progress of the repairs carried out was properly communicated and my vehicle was promptly repaired. They did a high-quality professional job.
A replacement car (at no cost) was also provided while they were working on my vehicle which was very convenient
They even arranged for my vehicle to be professionally cleaned inside and out prior to pick up
Thank you, Michelle, Harleen, Louise, and the boys
Highly recommended for exceptional service
Keven
Just 2 words comes to my mind "Exceptional service". I was blown away by their job. The team have good attention to detail and went above and beyond to get the accident repair damage fixed at a very reasonable cost. They took the time to explain the damage of the car post the accident and the fixes they were going to implement. Went the extra mile to sort all the other party insurance related comms and getting the approval for the job to progress. Later on, they kept me informed throughout the repair/restoration process and also helped me in securing a rental car during the period from the insurance company with no stress/hassle. I was extremely delighted with the quality of workmanship and services received. I would highly recommend them to anyone in the unfortunate event/situation of an accident and looking to repair the damage to their car. Amazed by their craftmanship. Excellent.
We had very good service from Michelle, Harleen and the Team, for a non-standard body repair on our 15-y-o French car, using independently sourced second-hand parts. Understandably there was a fair bit of to-and-fro at the beginning, to scope the work.but the finished product looks virtually new. Recommended!
Could not be more happy with the service at Essendon Panels! Would highly recommend to everyone!
Could not be more happy with the service at Essendon Panels! The repairs were done one time and very professionally. The service was impeccable. Friendly and customer focused, they went above and beyond the average car repairs. My car was cleaned and they even fixed my broken side mirror! I could not rate this place high enough.
I used Essendon Panels roughly 6 months ago after a minor collision.
This company has absolutely earned the awards it has received and couldn't recommend them enough, here is why:
1. The operations manager (Michelle) has also earned her awards. Michelle is the embodiment of good customer service and personally handled my queries, concerns and helped organise my repair.
2. Workmanship was top notch, if anything the repaired side looks better than the non repaired side and the repair still looks brand new 6 months down the line.
3. Pricing was very competitive with a full labour cost breakdown. I got quite a few quotes and Essendon Panels was the best.
4. The repair person (Niel) who handled my vehicle was honest, straightforward and helpful.
5. I was offered a hire car at a good rate, making the process convenient (as convenient as these sorts of incidents can be).
6. They have a pretty neat online feature that makes it easy for them to give you a rough appraisal of your cars damage online.
Incredible service. They went above and beyond, felt with the insurance company for me and gave my car back even cleaner than when I left it.
Arlene, Niel and the team are amazing. They provided fantastic customer service and were meticulous in ensuring the repairs and service of my car were done to a high standard
Recently had my BMW worked on here and had a great experience. Staff are friendly and do all the handwork with your insurance. Bodywork on the car looks great, couldn't be happier with it.