Essendon Land Rover

We purchased a new Discovery from Essendon Land Rover recently and our experience was fantastic. From the first contact with our salesperson Alan Wu through until delivery and including after sales service we have been so impressed. Alan has been professional, timely, respectful and thorough. We highly recommend Essendon Land Rover and in particular the service of Alan Wu.

If I could give Alan more than 5 stars I would, but by default 5 it is. From start to finish of building my new Range Rover to receiving my new car Alan couldn’t have been more wonderful. He was knowledgeable and helpful even when I had a few moments he talked me through my options. Thank you so much Alan and the rest of the gang at Essendon Land Rover you guys were amazing. Looking forward to doing future business with you all.

Thanks Allan and Alex for your help and support to purchase our wonderful car. Thanks for effort on delivering the car on time before new year, i would love to deal with you and your welcoming staff in the land Rover Essendon office.

I recently purchased a Defender from Essendon JLR. Alan wu helped me throughout the whole process. His service was excellent and he was very professional with the service. I would highly recommend Alan to anyone who needs help with their new car.

The Spare Part department is very very bad services. I had been call several time never reaching and leave a massage several time too never get a call back. Hopefully the Manager or the supervisor solve out that problems ASAP.

I bought my first Land rover car from LR Essendon. Alan wu was absolutely phenomenal. He was very professional and helpful. His customer service is 10/10.
I am very happy with my purchase from Land rover Essendon.

Thank you Alan and team for your help with purchasing our new vehicle.
We will definitely be back.

A big thank you to the service team and to all those who took part in the repairs of my car. A special thank you to David who looked after me. The best customer service I’ve experienced. I took my Range Rover for repair and he organised it as smoothly as possible. Very prompt and professional communication. Highly recommend. Extremely satisfied customer. Thank you David and Jaguar Land Rover Australia

David Y, assist us today with our servicing, thank you for the information re: our car, keep us updated throughout the servicing process. We recommend the Essendon Land Rover.

The worst service I’ve ever had I’ll never go back there for any enquires.they tell you one thing and then ignore you like you don’t even exist. No phone call back regarding how my car is and if anything is needed. Thank you for nothing.

David Farrugia in the service department is an absolute asset to the business.

He goes above and beyond to make sure everyone is happy. A true legend and provides an exceptional customer service.

I got served by David Y from service, this man deserves a raise, his service is unbelievable. Will always be coming the this dealer for further purchases

Land Rover Essendon Fields
David Farrugia provided the most exceptional customer service from the moment I approached him at Essendon Land Rover.
His customer Service was of the highest standard leaving my husband & I feeling confident that our concerns were being addressed!
Thankyou David your exactly the reason why we come back and continue to update & repurchase the latest models
Your standards are Exceptionally high Your customer Service is very impressive!
You treat every customer as if they are very valued & Important to your brand
Thankyou David your the reason we will continue to drive a Range Rover well into the future

An excellent service from start to finish from David and the team. Truly went above and beyond what I expected. Dropped my car off before a flight and was picked up from the airport out of hours. Wouldn’t hesitate to recommend Essendon JLR

Alan Wu was amazing from the get go and throughout the journey, he also introduced me to his colleague Lesley Mclean who was also exceptional.
They both made the process simple and kept me updated throughout the journey which is exactly what you want as a customer, thank you team!

Great customer service 100% recommended
Specifically David young in the service department He is the best to deal with

David Farrugia at essendon JLR is an absolute legend. Goes above and beyond to make us happy and exceeds the true meaning of customer service. If you are visiting Essendon JLR please make sure to visit David directly you won’t get better help anywhere else! Thank you so much David!

Called up to book my car In because of break light warning on dash services department transfer me to spare parts so I can confirm parts in stock and then I get transferred back to service department to book car in? Go to drop car off today and car is not booked in and I’m getting questions like what parts are wrong with the brakes? IM NOT A MECHANIC THATS WHY I BOOKED MY CAR IN WITH YOU.
Absolute waste of my time and effort and don’t appreciate the attitude from the service department I could have got about 6 kia’s for the price of the Ranger Rover and better service as well
I don’t even know if my car is legal or even safe to drive
Extremely disappointed

Lovely experience dealing with the team for our new Range Rover. Very highly recommend the team at Essendon, GM Martin and Micheal were exceptional in keeping us up to date and helping us order and pick up our new car, I have not dealt with such a wonderful team at any other dealership. Lesley was very through with the finance and insurance and sorted everything out for us, a much better customer experience with her than our previous insurers RACV. Can’t recommend the team highly enough. Thank you for you support for our newest edition to the garage.
- Dr Ashok Singh

Essondon land rover team really good job delivering my range rover sport as promised in these tough covid situations special thanks to Alan wu who made the whole process so easy and hassle free once again thanks Alan and team