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Elephone

Address 132 Glenferrie Rd, Malvern VIC, Australia
Phone +61 3 9193 9522
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-17:30
Friday09:00-17:30
Saturday09:00-17:00
Sunday09:00-17:00
Website www.elephone.com.au
Categories Mobile Phone Repair Shop, Cell Phone Accessory Store, Computer Accessories Store, Computer Consultant, Computer Repair Service
Rating 4.7 36 reviews
Nearest branches
Elephone — Next to Metro Elizabeth Entrance), Lower Ground, Melbourne Central, Shop 011/360 Elizabeth St, Melbourne VIC
Elephone - The Glen — K0027/235 Springvale Rd, Glen Waverley VIC
Elephone Watergardens — 399 Melton Hwy, Taylors Lakes VIC
Elephone — K122/25-55 Overland Dr, Narre Warren VIC
Similar companies nearby
Fix A Phone — 1/246 Carlisle St, Balaclava VIC
Malvern Electronics — 1131 Malvern Rd, Malvern VIC
REPAIR MATE Carnegie Central — Kiosk 3 20/2 Koornang Rd, Carnegie VIC
Best Repair — Lower Level, Kiosk CML 15, Chadstone SC (in front of The Reject Shop), 1341 Dandenong Road, Chadstone, Chadstone VIC

Elephone reviews

36
Sort by: date highest rated lowest rated most helpful
박일근
31 March 2023 3:07

I was on a trip to Australia and dropped my phone. I was devastated as soon as I realized that the screen was broken. But Ariel fixed my iPhone screen within 15 minutes that I was able to enjoy the left trip. Thank you so much for your Ariel

Zenab
31 May 2022 18:50

Very bad services.no guarantee even after 2 days.my mbl screen was broken I give them my mbl to repair screen they charged 200$ and after 2 days my mbl touch stopped and randomly lines started.when I go back even they said we can't do any thing pay again 150$ otherwise can't help.even my mbl all apps going by own m not even operating the mbl.no customer services.no warranty of any repair even very 2nd day.and just one answer when we handover to u that time was good.

Aubrielle
11 January 2022 1:45

They are so friendly I bought a leather case and they helped clean my phone and told tips of daily care!

Frank
08 January 2022 12:40

This store’s service is transparent. Doesn’t like normal repair stores, it shows every steps of repairing process.

Annette
06 January 2022 2:08

I went to pick up my husband's iphone after it had gone to Thomas for the second time. Before I left the shop I asked to test it to see that the fault was fixed. It was not but Thomas said it was when they tested it only a few minutes prior. He would not take responsibility for the failed repair ie a clearly faulty component he had fitted that caused a secondary problem that didn't previously exist! At least the phone now charges but now people you call can't hear you speak.odd result for a phone.

Jerry
07 February 2021 22:28

Waste your time, When place my phone iphone xs max on 15/7/2020.repair the Wifi issue after before Stage 4 lockdown i call them ask about how about my phone any update?
After told me call me back.just waiting waiting waiting waiting.until 19/8/2020 finally i get someone to call me said cant repair just come to collect it.
If your phone got something happend Not recommend to go this shop.waste your time

Alex
13 January 2021 15:54

Exceptional service, quick, professional. I had a phone screen repaired and whilst it's not cheap, they were competitively priced, and included a short warranty. They deserve their high reviews and I'll definitely recommend them to friends

Jeff
04 December 2020 16:24

My phone screen pretty terribly, so I called and set up an appointment for the day after and Max fixed my phone in 15 minutes! Looks good as new and was pretty good priced compared to other places

Eurhit
25 October 2020 1:48

Elephone was amazing, it was 7: 30pm and they were about to close store but I was still able to meet up with a staff named Thomas to replace my iPhone screen. I couldn’t even check what time it is if the screen can not be replaced. 10/10 would recommend. Saved my life.

Rolf
25 October 2020 0:52

I came to get my iPhone XR screen fixed and Vincent was super nice and friendly. He definitely is great at what he does, he did an amazing job and it only took him 20 minutes! The best service I’ve ever had!

Randolph
21 October 2020 5:25

I am in charge of my company phones. In the past we recycle them directly with our provider. Elephone has made the process of Recycling my old phones much easier and we are receiving more money for our phones. I highly recommend Elephone for all your phones recycling needs.

Sharleen
19 October 2020 15:58

This place should be called Phone Ambulance. The technician was very helpful and explained how he was going to fix the phone and was very transparent on the pricing of repairs too. All around the business was fast and helpful couldn’t recommend more.

Elroy
13 October 2020 2:33

The staff is personable yet professional, and demonstrates a keen knowledge of electronics, their potential pitfalls, and how to repair them. Prices are more than reasonable and service is very quick.

Payne
30 September 2020 1:36

Just picked up my phone today. It’s so hard to find a phone repair shop that still opened to help people like me cracked screen frequently at this tough time because of stage 4 restrictions but ELEPHONE FIX is one of the best phone shops that I ever visited. The staff was so passionate and friendly. My phone looks and works great. I had to wait a few minutes but it was to make sure my phone was working properly so I didn't mind. The helpful worker also provided me a nice and clean phone case for the inconvenience. Very pleasant experience.

Wright
29 September 2020 7:19

Elephone Fix is the first phone repair shop I’ve ever seen can do home pick-up and delivery. Vincent came to where I live to pick up my iPad 7 and took less than 2hrs to replace the broken screen and send it back. They put my iPad in a bubble wrap to avoid impact and vibrations. Now it looks like a new iPad. I had a great experience with Elephone Fix. If you need to get your phone or iPad fixed, I highly recommend this place.

Alex
17 August 2020 22:36

Exceptional service, quick, professional. I had a phone screen repaired and whilst it's not cheap, they were competitively priced, and included a short warranty. They deserve their high reviews and I'll definitely recommend them to friends

Jax
28 July 2020 10:22

Had my iphone x fixed here, was very happy with the result. Works 100%, brand new. Very cheap and a fast repair on the spot

Leslie
01 February 2020 1:28

This is the second time I have visited Elephone to fix my huawei screen, as expected, always quick and reliable. Never have any issue with their repairs.

Kelle
21 January 2020 16:26

I fixed my iPhone X a month ago, the quality of the screen is great, highly recommend to fix your devices at Elephone!

Kim
14 January 2020 21:57

I had a damaged iPhone, it was ran over by a car, and I went to Apple to fix it, they told me it cannot be fixed. I tried with Elephone, and two days later, my phone was back to life, great place to fix phones!

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