EB Games / ZiNG Pop Culture - Barkly Square

Incredibly supportive, helpful and friendly staff - I had an issue with a PS5 controller I bought from there and spoke to Megan (I think, not sure of spelling!) on the phone who was sympathetic and super helpful in getting it replaced! Thanks!

A great little EB Games/Zing Spot; both on-phone and in-person communication is efficient and always up for a good chat.

Ordered a Booster box at $200 which came damaged and a huge sticker across the top damaging the wrapping. Normally not too bad but as it was for a sealed collection pretty disappointing considering there were a ton of good ones on the shelves but they probably just gave me a bad one because I wouldn't see it.

Pretty good store for the most part, I couldn't find some products I wanted but the staff were able to assist me.

Staff were friendly and helpful in finding what I was looking for. Store is on the smaller side but the selection was still alright.

Love EB Games at Barkley Square, all the staff are really nice and friendly and knowledgeable

Really good customer service friendly and polite and l recommend alot of people to go to eb games in Brunswick

I had the wonderful experience of being served by Emily. She is an absolute delight that assisted with my needs as I desperately wanted to upgrade my switch.

Her and her coworkers made the whole experience fun and enjoyable. As this isn’t my local I may not always come here but would happily make the trip again to be greeted by the staff here.

Thank you all once again for your kind and great customer service.

This store sold me a broken right side joy-con for my Nintendo Switch. The buttons cannot be properly pressed and I thought these consoles were "checked" before they get sold cause if that's the case how did this happen? I'm pretty sure this is the same store that sold me a Wii U console several months ago with a power cable that didn't work which forced me to buy a replacement cable. If I ever buy another console and it comes from this store I'm instantly getting my order cancelled. I don't trust this store no more.

Staff were friendly and helpful, good range of merchandise and games. My 10yo daughter loves this place.

As a Level 5 member, I recommend this store as customer service is quite good. Store manager is nice and friendly.

Outstanding customer service and product knowledge. Staff led me to save a lot of money I otherwise would have been happy to spend. So that means I will be back next time I go past.