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Eagle Security Systems

Address 17 Gunther Way, Wollert VIC, Australia
Phone +61 1300 259 260
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Website www.eaglesecurity.com.au
Categories Security System Installer, Burglar Alarm Store
Rating 4.2 49 reviews
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Eagle Security Systems reviews

49
Sort by: date highest rated lowest rated most helpful
Tony
14 June 2022 17:40

Made appointment for 11 am told sales rep we are elderly and fighting cancer so it’s important they could be as close to arrange time as possible. Got up and waited no one showed up no phone call just left us waiting and waiting how can they treat senior citizens this way shame on you Eagle shame.
Tony Williams 10 Estate Place South Morang.

John
14 June 2022 4:32

Ordered and paid for a set of ducted vacuum accessories over the phone. I was told by Scott that they were moving to a new factory which is why I couldn't pick up, and was pleased with his offer to arrange delivery to my home the very next day. After a few days, no delivery. When I first followed up, I was told by Scott that he'd check in with the driver/technician. There was no response. My wife then followed up and was told that we'd just get a refund. More than 2 weeks down the track, no deliveries, no refund and there has been no way to communicate because their phone numbers are disconnected.

Andrew
22 May 2022 3:35

Eagle Security provided outstanding professional customer services with our family alarm system. From initial contact for alarm quotation to implementation of alarm upgrade/features was efficient, excellent communication and outstanding quality technical installation staff. Would definitely recommend to family and friends. Thank you

dchesco
24 February 2022 2:27

Was good at the start but now I have been waiting for over 4 months for the final task so that I can finally use the alarm via the app. Called many times, eventually had two official services organized but nobody showed up.

reno
14 February 2022 17:42

Good products with continued ongoing support. Arrive on time and do the job efficiently and spend the time with you to give you a demo.

john
27 November 2021 18:01

Eagle Security Systems is customer focused and provides excellent service. My inbuilt Ducted vacuum system failed, and the customer service person gave me the options and I chose a replacement unit. Technician arrived within 3 days, new unit installed and it works really well.
Great team work

john Tsagiannidis

Denzil
22 November 2021 13:54

Scott would say he will be there at a certain time and then never rock up. Would not even call or text to say he wasn't coming. 4 different times this has happened.horrible service,

Chloe
21 November 2021 17:22

Eagle Security has done a perfect job to install a 4-camera security system for my home. I feel that I am valued and cared.

Very reasonable price with exceptional and prompt service! It has exceeded my expectations. Lucky to find them.

Chloe
20 November 2021 18:41

Our alarm started going off intermittently at our rented property, we had no help from our rental provider as it was after hours, luckily I messaged Eagle Security and Scott helped me through the full process of how to stop the alarm. He was very helpful and I was so grateful to get this sorted, especially as it was 8pm at night and I would of been stuck with an alarm going off all night keeping our little one awake!
Great service.

Robert
20 November 2021 14:04

Both Daniel and Justin did a fantastic job installing both CCTV and alarm systems.
I would highly recommend them to anyone wanting security for their home

They used only the most up to date equipment and the system is very user friendly well done Eagle Security

James
17 October 2021 23:45

Just had alarm put in by eagle security systems. I am very happy With the service! I would highly recommend eagle security systems. Scott and his staff we're a pleasure to deal with. Thanks guys!

A Tienzo
14 October 2021 2:36

Thank you to the team at Eagle Security Systems for installing our alarm system. Their professional team listened to our needs and requirements and provided us with all the necessary information and advice to assist us with making the right choice for our home. The technician arrived on time, and within a few hours our system was up and running. Before leaving, he explained the different alarm functions, and even made sure any packaging was taken away and any debris was vacuumed.
Recently, one of our remotes just stop working, and Scott assisted us with a replacement and reprograming of the remote control. Thank you once again Chris, Scott and the technical team at Eagle Security Systems for all your help.

Patu
11 October 2021 4:08

I arranged for a security system to be installed last week at our home, I chose the Tiandy CCTV package. I have been thrilled with the service provided by Chris the sales manager, Christina in the office and the two technicians David and Jason. They did great work and showed us how to use the system.

I must admit that I am a little obsessed with checking the cameras on his iPhone! But it has given me a feel of security and peace of mind after our recent break in. I can't recommend Eagle Security enough.

Thank you again!
A job well done.

sania
03 October 2021 16:30

Eagle security system recently installed the security and camera system at our commercial property. Very professional, fast and efficient service with good value of money.

Rachael
14 September 2021 17:32

I had a home security system installed. Fantastic service, was always on time and was extremely happy with the product. Highly recommend this company

Gabriella
03 September 2021 0:03

We were thinking about Security Cameras when moving into our new place, also going into lockdown for the second time and doing online orders. We definitely decided on surveillance cameras, for the purpose of our parcels are delivered undamaged by the couriers. After receiving three quotes and discussing our options over the phone. We were please and made the right decision to go with Eagle Security - Epping. Chris the Salesman was very helpful and reassuring with the products and services they were offering are of a high quality. The brand for the replacement of house alarm and new installation of cameras would suit our needs. David the technician, polite courteous young man, who knows his job to perfection. I’ve labeled him ‘David the best of the best’
Overall, if you’re thinking about house alarms or surveillance security cameras just give Eagle Security System located in Epping, your first priority for a quote, you will not be disappointed.
To the team Scott, Chris and especially David Much appreciated and thank you again

Paul
01 September 2021 1:27

DO NOT use Eagle Security if you want a reliable product with great communication & ongoing support.
After our CCTV cameras stopped working, they sent someone out, charged us $$$ and we still couldn't access our cameras. I politely emailed & called countless times for months.after threatening legal action and social media reviews, a supposed "chief operating officer" Scott promised half a refund and a senior technician to sort out the problem. I never got any refund, he sent the same guy out that first came out and 2 months later I still have no access to my cameras and no response from Scott or his company.
STAY AWAY from these thieves.

Jason
13 August 2021 3:54

The team at Eagle Security replaced our home system that had failed after 15 years. The installer knew his stuff. Had the job done within an hour, spent time going over everything for us again and set things up the exact way we wanted. Prices were very good also. We are very happy.

Carl
13 August 2021 0:50

Had CCTV installed at my place, Highly recommend Eagle Security as they gave the best price and the install guys were friendly and professional.

Jay
12 August 2021 13:42

I had my alarm and camera system installed by Eagle Security last week. I have a double storey home and other companies said my home was going to be hard to cable and the recorder would have to go upstairs and the alarm would need to be wireless. Chris assured me that it could be done using hard-wired systems, the technicians David and Daniel spent the whole day on site, cabled everything. No conduit and all cables concealed. They showed me how it all worked. I couldn't be happier with their service, they've been so helpful and will certainly recommend them to my family and friends.

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