Doncaster Mitre 10

My son and I are so grateful to Rob for the time he took with us explaining how to repair a sander. Rob is very patient and kind and extremely good at his job and we highly recommend Mitre 10 in Doncaster East for all hardware services.

This Cornwells Miter 10 store, customer service skills very bard. Damage item was sold to me, and when message was sent, NO REPLY

Easy to park and staff always quickly come up to you ready to help you out and give you advice, in and out in no time,
great service,

Fantastic level of courteous & professional service experienced last weekend. Robert went above & beyond in assisting me with the tricky task of getting the right bolts for fixing number plates. Thank you so much.

Will never buy from this store again. The middle aged women with dark hair that works there is totally rude and offensive. If you hate your job lady, quit.
I am a tradesman and will never enter this store again purely based on how rude you are.

Very helpful staff. I explained my issue in the garden and they were able to suggest multiple solutions. Thank you!

This morning pick up some stuff that give me wrong order l ask to refund and l got nasty answer. No refund!
Stuff rude and unfriendly.
Mitre 10 Mighty Hopeless.

Top bunch of blokes working here.special shout out to Steve the sales rep.really helpful.deserves a pay rise

I looked up an item on the Mitre 10 website where it quoted a certain price but when I phoned the store I was quoted a different price. I was told that the price on the website is only if you purchase online that the instore price is more. First time I have heard of this, as it wasn't an online only price. When I look up something on the Bunnings' website and go into the store the price never varies. Now I remember why we never buy at Mitre 10 even though they are 500m up the road and prefer to go to Bunnings in Nunawading!

Very helpful! Got me the exact replacement part I needed and helped me to repair an old part at no charge! Thank you!

Excellent service. They provided a competitive quote on a range of Ego products and the process was just as it should be. Unfortunately I don't live nearby, but will definitely return when in the area.

Staff grumpy, lots of items out of stock and staff never know when it will be back. Bunnings much better

Rude staff, unwilling to help. Rang up regarding an electric screwdriver and was told it wasn’t in stock and was hung up on. Went in later that day as she didn’t even check, only to find them in stock.

The best customer service around! Yes, they're not Bunnings and don't have a massive range of everything, but what they do have is good quality hardware at reasonable/fair prices. You can probably get cheaper items elsewhere, but you won't get the advice and support to back up the query.

Service is good, but not happy they have upped the price of face masks, compared to what they advertised on line!

Rude managers, unhelpful and unwilling to assist customers with issues or questions. Everything in the store is extremely overpriced when compared to Bunnings or online prices. Both times I have been here I was disappointed in the attitude of the senior managers when I asked for assistance. There will not be a third time! The best way these jokers can improve is to just go out of business and let a more up to date hardware chain take over. Bunnings offers much better service, prices and range. Game Over!

Very bad customer service. Will not refund or exchange faulty products, nor even have a decent conversation to offer potential remedy which goes again Australian Consumer Law. Despite wanting to support local businesses, I unfortunately cannot reccomend this store.

Came here as I needed mower blades for my Morrison rebadged masport mower which had stickers extolling it was a Mitre 10 exclusive. You would think that Mitre 10 would stock blades for it right. Wrong.

Gave up and went to Bunnings which did stock them. This is probably the 3rd and last time I'll give this local Mitre 10 a chance. Range is limited and prices are usually more expensive. Surprised they have been in business so long. Guess we'll see what happens when Bunnings next to shopping town opens.

Very hard to park, expensive, not big selection, no customer service, can’t wait to Bunnings to open soon.

Small hardware with all you would expect from a bigger store. Has gardening supplys but is very large for cut timber and landscaping materials. Popular outlet locally.