Direct Chemist Outlet Craigieburn Village

Incredibly friendly and welcoming! Store is beautifully laid out and easy to navigate. Workers Hanna and Leonie both helped me with all of my inquiries until I felt satisfied. All staff are professional and extremely knowledgeable. Best pharmacy in the area by far!

The pharmacists at this chemist are so lovely. Sally (I think that was her name) was so sweet and really took her time to help me. I have been having troubles finding my medication and every other chemist I went to just dismissed me and said they were out of stock. Sally took the time to go into the computer and try to find me an ETA. She also ensured I was taking my medicine correctly and cleared up confusion I had about my prescription. When the medication is back in stock I will be sure to purchase from this chemist. This is the kind of customer service that everyone deserves. Thank you Sally.

My husband came in today 30/10/2023 and had asked one of the pharmacists for help. Her name was Hanna. Hanna approached him with a welcoming smile and her knowledge of products and advice were brilliant! He ended up buying what was recommended and it works a treat! Thankyou Hanna for all your help, it is greatly appreciated! Keep up the great work!

For years and years I've never managed to find a pharmacy where the staff will actually spend the time with me to assist with me and my needs. The team here have been fabulous. I only came here as I was driving past but now I go out of my way whenever I have needs because I'll always get that 5 star experience. Well done guys keep it up!

All the staff are so helpful and friendly. The staff also know what products are are best for your health requirments plus great prices!

I can’t speak highly enough of this pharmacy, such wonderful personalised service. This wonderful team provide great product advice and friendly customer service. I also love the app to remind me when my scripts need filling or renewing. Keep up the great work Hanna, Matt, Leonie & Hayley.

Staff are extremely helpful and always friendly and provide great customer service. Hanna has been amazing! She makes sure we have access to the correct medication. If something is not available, the staff will go out of their way to get the product in stock as soon as possible

Extremely nice staff, low prices and highly recommended there was this lady pretty sure her name was Hanna that was very helpful and welcoming

Hats off to the owner for their selection of staff! Went in on Saturday and was greeted with a friendly smile and professional advice by both Sally and Sonja. I have definitely found a chemist I’ll be returning to. Thank you

Brilliant customer service by staff member Sonja. Thank you for your help and advice for my daughter

Absolutely amazing staff. The manager, Leonie I believe her name was, is super helpful and kind. Helped me pick out vitamins until I was happy with my selection. Great work. Highly recommend a visit.

So convenient having the chemist so close to home. Staff are friendly, warm and welcoming.
The pharmacists are very informative, knowledgeable, helpful and very much go out of their way to help. Their products are also very reasonably priced.

Finest service from a lovely pharmacist that cares and great over the counter services.
Perfect Chemist!