Direct Chemist Outlet Cobblebank

Horrible service. Constantly incorrect dosages and about of tablets for regular medication that is not of addiction (anti psychotics and mood stabilisers). My treatment for schizophrenia and bipolar disorder was questioned by pharmacist claiming I take too much purely because she dispensed the wrong amount. She called me disgusting and tried to withhold my own scripts from me over 40 cents that MY PARTNER owed on his account. We have been loyal customers for 4 years and are absolutely furious. I have proof of all mistakes. My doctor agreed to give me copies
Very dangerous especially concerning I hear people asking for advice and especially for children, she just give you the wrong information or medicine altogether
WARNING
I do not recommend
Chemist warehouse and the pharmacy at Melton station much cheaper and more professional

Fantastic and expertly knowledgeable staff. Always a friendly and informative experience. Have always gone above and beyond to help me with all my needs and requirements.

Best Chemist I have been to by far. Staff are always happy and helpful and are willing to go above and beyond to assist me when needed

The fastest & best chemist experience I’ve ever had. I have a chronic illness which means weekly chemist trips. Always so fast, so lovely (especially the pharmacists Trang & Yinan). So glad they opened up & I changed over to go to them.

Best chemist I’ve been too. Lovely people and the pharmacist is lovely. Knowledgeable and kind. Always a pleasant experience

Very fast to get my scripts! I think I waited only less than 5 minutes for my two scripts when I normally wait one hour for them down the road. Prices reasonable, and staff very friendly and knowledgeable!

Great local pharmacy managed and owned by a great group of people. Always willing to offer help and suggestions

Absolutely amazing service. So so helpful. My husband has cancer and they went out of their way to get a script for him. Can’t recommend them highly enough. The lovely pharmacist and shop assistant were fantastic. Thank you

This chemist has the most loveliest helpful pharmacist’s and staff you’ll ever meet. They are always willing to help, they make you feel comfortable and go out of their way to make sure you’re looked after whatever your needs may be.
Don’t let the size of this chemist fool you, remember it’s not the size that counts hehe, they have had more important stock than chemist warehouse and you get amazing customer service along with your visit, you cannot ask for anymore than that. They’re now not just my Chemist, they’re also my friends so I feel super blessed they’re here xo

I want to say big thank you to Pharamcist Yinan, she is very helpful.
Always greet with smile and happy to help.
She helped me multiple times with my mom medicines, specially with “ozempic” as it is hard one to get due to supply shortage.
Thank you:)

Amazing staff always so helpful and lovely. I will not go to another chemist after being there

Very friendly pharmacist and staff. Just moved to the surrounding area and this will now be my local pharmacy of choice.

Pharmacists here are super friendly and very quick at dispensing! Prices are very reasonable, will be back.

Great service.
Friendly staff and the pharmacist was lovely. Will definitely go back again

These guys are super quick with scripts! They are always open on public holidays which is handy!

What a little gem! Friendly staff and same price as chemist warehouse down the road - but you don’t have to wait 45 minutes for your scripts?

Absolutely love this chemist not only do they bring things in that I’m needing there help and support has been a blessing through such hard times

I was there for 15min, with one more customer on the counter, customer service 0. Will not go there for ever.

Had our 4 th vaccination at this chemist.
Staff were amazing.
Wonderful customer service.
Thankyou

The lady at the counter was so welcoming and so lovely. She even gave me a new parent gift bag. Thanks for making my day! Don't get this kind of service at other pharmarcies. I will come here from now on.