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Diamond Story

Address Suite 3, Level 6/365 Little Collins St, Melbourne VIC, Australia
Phone +61 3 9642 3649
Hours
Monday09:00-18:00
Tuesday09:00-18:00
Wednesday09:00-18:00
Thursday09:00-18:00
Friday09:00-18:00
Saturday09:00-14:00
Website www.diamondstory.com.au
Categories Diamond Dealer, Costume Jewelry Shop, Jewelry Designer, Jewelry Engraver, Jewellery Manufacturer
Rating 5 48 reviews
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Diamond Story reviews

48
Sort by: date highest rated lowest rated most helpful
Ramzi
06 December 2023 18:17

Paul provided an outstanding service in customising my fiancé's ring. His approach was incredibly professional and attentive, offering a variety of designs and accommodating our revisions with ease. Remarkably, it only took 3 weeks to perfect and receive the beautifully crafted ring. His expertise in ring design is evident, and I highly recommend Paul for anyone looking for a personalised and efficient ring customisation experience

Bella
01 December 2023 4:31

Another amazing beautiful stunning diamond ring from Paul and his team! ’ to go with all my other beautiful items from them do yourself a favor get a quote Paul always come in best priced pamela

Jennifer
30 October 2023 7:08

Paul at Diamond Story made my dream tennis bracelet. It was exactly what I wanted. I could not be happier. I can highly recommend them.

Ben
26 October 2023 15:30

Paul was great to deal with. Very informative, nothing too difficult and a great price. Highly recommended.

Patrick
03 October 2023 17:37

Thanks Paul! Amazing service! Extremely knowledgeable and very responsive. I was on a strict time schedule and Paul delivered to me before the date with an amazing ring. We are so stoked with the outcome and would definitely recommend to anyone considering buying a diamond. Thank you for the effort and getting back to me on weekends and being so prompt in your service and replies!

Darkydoors
07 September 2023 4:58

Needed a platinum diamond ring resize and the job was done so beautifully, efficiently and professionally. Paul was a joy to deal with! Highly recommended.

Emmal
04 July 2023 8:34

Paul was one of the easiest people I’ve ever dealt with. He was very informative and had all the patience in the world. Thank you sir!

Pulkit
26 June 2023 21:16

Paul came highly recommended by mates, and now I highly recommend Diamond Story to others: D

Paul is experienced, offers competitive value/pricing, spends time understanding his customer's needs and got custom designs made for us in record time!

Thanks again Paul - see you soon

Kim
18 June 2023 17:43

Paul has the best prices in the industry - sourcing the exact same diamond for 20% less than other “wholesalers”. Service was quick and efficient, the whole process took 4 weeks from the day I reached out to him to picking up the ring - meaning we were able to give my step mum her ring just in time for her birthday!

I couldn’t be more happy. Thank you so much Paul and looking forward to working with you again in the future.

Anh-Khoa
26 May 2023 16:22

Paul was great to deal with and very knowledgeable. Highly recommended. Reasonable prices too

Gareth
17 April 2023 10:05

Great experience working with Paul, excellent service and prices for my wedding band. Highly recommended!

Clare
11 April 2023 14:36

Great service. Went in for a ring resizing and ring repair. The turnaround time was extremely quick and very reasonably priced. Will absolutely be contacting Paul for future services

Mimi
23 March 2023 15:58

Paul is Amazing! If I could give him 6 stars I would! Paul is highly professional with excellent customer service and communication, always keeping us informed along the way. Honestly don’t go to anyone else Paul is the Jeweller for you.
Thankyou Paul, it was a pleasure dealing with you! You have made our 25th Wedding Anniversary all the more special.

Kate
15 March 2023 19:17

I was unhappy with my original ring from a different retailer and had spent weeks trying to find someone to help me alter the band. So many places told me it was too difficult or would be incredibly expensive. Paul made the whole process so easy and affordable and he was so friendly and very prompt at replying. Could not recommend highly enough.

banger
14 March 2023 6:57

Paul, very helpful with my old gold ring needing resizing.
Job completed promptly and I am happy with the workmanship

Luke
11 February 2023 17:21

Paul's service was excellent. His expertise was very helpful and his kindness was much appreciated. Could not recommend more!

Anthony
07 February 2023 0:58

Paul and the team at Diamond Story helped me so much with an engagement ring.
The process was simple and the advice, attention to detail and product could not have been any better!
I'd strongly recommend Paul and his team!

Kanittha
16 January 2023 6:21

Very professional, efficient and friendly service that helped us with a ring resize. Highly recommended.

henry
30 December 2022 10:46

Absolutely amazing customer service from Paul,
He had helped me pick out a diamond and design a engagement ring of impeccable craftmanship. Needless to say we're happy engaged now!

Michelle
24 December 2022 10:27

Efficient and well done service. I visited for upsizing my ring. They provided detailed information of the process and options available.

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