DeviceDeal Tech Store

Mikayl on the chat made my life much easier answering some technical question. Order was delivered after 3 days - thanks

I purchased an Arlo camera and faced some difficulties with the installation. Their team were super patient and stayed on the line with me until I figured out how to set up the local storage. Their youtube channel was very helpful too

Bad experience. While I purchase Epson printer, the scratch is found on the button and it does not look like brand new item. I requested to change another one and it was rejected.

I trusted this company because of the positive reviews but ended up being Very disappointed and loss of $610.

After reading online about handset I found mix information about the suitability of this model of handset so I have called them to find out if this handset will work with my normal landline. I asked so many questions to make sure this will work, and the sales guy assured me that this will work for sure. All of this was over the phone before buying it online (not that there is another way of buying anyway) as anyone else did my homework before the purchase. I also notified him that 2 other companies told me that this isn’t going to work but I trusted his knowledge and reviews and here I am now with a phone that doesn’t work. It’s a phone which needs to have internet-based line. Only after when I asked to help to connect as it wasn’t working, only then they told me these needs a special System, and I should change my provider and get VoIP service for this to work and wouldn’t take the phone back!

Dishonest sales team and when I told the manager the situation, he wouldn’t believe me and told me to provide recording of the conversation with the sales guy without even checking with him the entire conversation. He told me that my stuff is trained, and this can’t be true that I am lying. First, it is illegal to record conversations without the person’s approval and I find it is very unprofessional to tell the customer to send the voice recording so he can believe me what the sales guy advised. Just the way the manager handled entire situation was rude, didn’t even try to think maybe it’s the sales guy to check with him but no he went straight to terms and conditions that you have opened the packaging which means we can’t do anything about it.

Don’t trust this companies reviews they mean nothing. It sucks to be victim.

Took 4 days to dispatch a simple ssd, took another 5 days in shipping (IN THE SAME CITY) and then the cherry on top… DRIVE IS DOA - never shopping from here again

Ordered Monday morning and received Tuesday afternoon! Very happy with the customer service and the product packaging. Will def buy again from here

Very competitive price for Kaspersky software. The product key was sent to me quickly and it worked fine.

Update 2022: Bought again from Device Deal and I made a mistake and bought 2 same items instead of 1. I came to realise the mistake later and contacted their customer service and they fixed it for me in less than 1/2 hour. Great customer service.

I'm very impressed. Super fast response and delivery. Ordered on the 14th arrived on the 16th.will definitely deal with again.
Thanks

I purchased Eufy cameras from Device Deal's website. Seamless buying process with immediate email confirmation. Following my purchase, I had a query about it, so I called their 1300 number next morning, but as with every other 13/1300/1800 numbers these days, the tone that 'all our operators are terribly busy/helping other customers' started playing even though I called just 1 minute past their opening hour and was on hold for almost 20-25 minutes. So, went to their website chat which was much quicker and prompt and solved my query. The product arrived within 72 hours. So far, I am quite pleased with the overall experience. I hope the experience would remain similar if I have to contact DD for warranty repairs/returns (though, I hope I don't have to) in future. I would suggest DD to keep their 1300 number or chat line open for at least few hours on one weekend day. Happy to consider DD for my future purchase.

Great deal, great price, quick communication and really fast dispatch.
Got my order other day to Auckland NZ.
Thanks

Extremely poor service, ordered something to be told after 10 days of no emails that they can’t fulfil my order.

Mind-blowing experience! I initially thought that this website is some kind of scam but when I placed my order, I was amazed at their prompt & efficient service. The pricing is simply unbelievable. Amazing job guys!

Ordered a NAS recently, arrived on time, packed neatly and safely all at a good price point as well, great work! Keep it up team.

Ordered a couple of times now, particularly for hard to find satellites for my router/wifi. Competitive prices and efficient service delivery.

I thought the Kensington SmartFit under-desk pull-out keyboard drawer was excellent value for money and with prompt delivery from DeviceDeal. The only negative aspect I found was that it was described as "Can be easily mounted at one of four heights for customised comfort". Although this might be part of Kensington's description I believe it is rather misleading to suggest that mounting such a drawer under a wooden desk
is "easy".

At first, I was having second thoughts about buying from this shop but upon reading the reviews, it convinced me that the shop isn't a scam. I purchased an anti-virus and received it within the day! The staff were also helpful in answering my questions. I'll buy from this shop again in the future!

Best service out, ordered twice from them and both orders processed quickly and delivered quickly! Will use again!

Ordering for the items was so easy and pricing was at its best compared against many of the usual websites. Made the order and delivery was prompt. Will certainly use DeviceDeal again.

I am very happy with the fast prompt service I received from Device Deal. Buying online was fast and easy and Shipping was prompt. My Epson printer is amazing and I Will certainly buy again. Thank you so much.

Good pricing and item delivered exactly as expected, and quickly as well. Would be happy to purchase again from DeviceDeal.