Dan Murphy's Rosebud

Walked in to the store today with my dad and boyfriend
Im the youngest at 25 and my partner and I were refused entry because we couldn’t show our physical ID but we could show it electronically. We were asked to leave the store and then the worker who was very rude told me to not say anything to our dad because then he can’t buy anything either because we couldn’t provide our ID.
Absolutely disgraceful service. Will never return.

Arrived at 8.54pm to find the roller door down. Obviously closed, despite the sign on the wall (and online) saying it’s open until 9pm.

Asked my 42 year old support worker for his ID and caused me anxiety over mine.
They were Incredibly disrespectful!

Really disappointed with the service received today. Went to pick up a few drinks for a weekend away with friends and during check out we were asked for identification. Despite all four of us being 30 years old, we were rejected to buy our alcohol on the basis of one of our licenses being recently expired. Where is the common sense in applying this ridiculous policy? Will never return.

You are more expensive than Woolworths specailly spirits. Large Smirnoff 5 bucks cheaper at Woolworths

Tried to purchase 2 cases of millers chill online, on 27/11/23 which was at a great price. After spending 2 hrs trying to pay for it, i gave up and thought that i would go down in person the next day. Due to unfortunate circumstances prior (having my beloved dog put to sleep) i went down to explain the situation. The girl at the checkout was lovely, she got the manger. Before i really could explain my problem, he said that you have to do it online, i said that it wouldn’t accept it, i said nicely can you honor it, he kept saying that you have to do it online. Well my patrionage has been very short lived. Wont be returning, the attitude has finished me. Good luck Dan Murphys Rosebud.

Tried to walk in with my 9 year old daughter today and was told my 9 year old daughter had to remain outside the store whilst I shopped, she was refused entry after she failed to provide identification, well obviously because she’s 9, so I just walked out and went somewhere else, will never be returning

Visited the new Rosebud store today. Quite impressive but what impressed me the most was the service a staff member gave me. His name was Cameron and he was brilliant at his job and very informative when I asked questions. I have never experienced this service at any of the other Dan Murphy stores I usually shop at. He was helping out at the store and took pride in assisting me. Well done.