Cycles Galleria / Trek Bicycle Ringwood

The service is also super friendly and professional. I strongly recommend going to these guys!

Chris Golumb from Trek Ringwood was excellent to deal with i would recommend anyone wanting to buy a bike in the area to have a chat with him.
David

Chris and Cam have been extremely helpful with my Trek mountain bike. The post sales service has been stellar and mechanical workmanship has been high quality

I cannot recommend Chris G and Emme highly enough. Our experience at Trek Ringwood has far exceeded other experiences we have had while bike shopping. The professionalism, the knowledge, the kindness, and the consideration for our individual needs was why we chose them. We live an hour away and will happily travel knowing we are so well looked after.

Both Chris and Emme spent hours with us answering questions, choosing the right equipment, letting us test ride our bikes, and talking about the best places to ride. They both have a wealth of information to share and have gone above and beyond to make this experience so great.

Chris was kind enough to show us how to put the bike rack on our car when we picked them up and we rode our new bikes as soon as we got home!

Such a wonderful experience, we have already been telling friends and family where to go if they want bikes.

A massive thank you to Chris and Emme for being so passionate and making bike day so great!

Awesome service - lots of advice and guidance to help make the right purchase for me! Have used my new purchase every day since my buying!

Great service - staff are friendly and helpful.

Jed there remembers me, my bike and asks how it’s going since my last service.

Talked me through some wheel/additional product options.

I have dealings w 3 bike brands and these guys are definitely the top!

Highly recommend.

Excellent bikes very high quality. The accessories are good too. The team in the shop is fantastic and qualified. They assembled the bikes and attached the accessories. I highly recommend

Happy with product and service. Disappointed free ongoing service not available for new products since Trek took over Cycles Galleria.

Very helpful staff, always accomodating, always very happy to provide advice and guidance. Great team that love riding and care about the bikes and service they provide. The whole team is fantastic but call out to Conrad who has been awesome in keeping my bike shredding the trails.

Had an overall great experience the staff was very patient n explained the basic function of the bicycle.
Would definitely recommend my friends n family at Ringwood.

The staff here are great. I dropped in today because I needed a replacement part - they talked me through the options, had the parts in stock, and were able to get it done within an hour or two, as they knew I relied on my bike for transport. Fantastic experience and really appreciated the help I got.

Brought my stumpy in for a brake service recently. The mechanics did a great job, fast professional and friendly. Well done guys

Today I ordered a hard-to-get Trek Supercaliber bike from Cycles Galleria and had excellent advice and professional service from Carson at Ringwood and Bryce from head office.
Over many days I changed my mind about various aspects of bike configuration on several occasions but they kept calm and carried on. Looking forward to riding my new bike next year. Thanks.

P. S.
My Supercaliber arrived this week! Emme and Zach kept me informed of progress and throughout the process and the crew at Ringwood did a great job putting the bike together (including protective film). I couldn't be happier with the service.

One of the best bikeshops I have ever deal with. Staffs are friendly and supportive. They have helped me with various kinds of bike problems. Appreciated. Highly recommend this store to all my friends.

Great service, one worker in particular named Peter was amazing, cannot praise this man enough!

Went there to find some gloves! Was served by Emme who was very attentive and good at conversation! Even though the shop didn’t have what I needed, Emme made some great recommendations for alternatives and was great at holding a conversation too! Will definitely be back!

Store was great with constant updates during current circumstances and service was completed same day. Recommend Cycles Galleria

The team at the Ringwood store were great. The staff were very knowledgeable and their customer service was excellent. Thank you.

Able to find what I was after with ease. Busy time as sale was on but staff were responsive to look after my purchase transaction. Pleasant and trouble free.

Had a pretty good run with Cycles Galleria in the city. Bought a Bontrager rear light here, staff member entered my details into the system. Light failed a month later, details hadnt been saved and so i was told nothing could be done. Fairly expensive light and I've worked in a few trek shops as a mechanic so direct people somewhere else now. Trek/bontrager service used to be a lot better.