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Connection

Address 259 Chapel St, Prahran VIC, Australia
Hours
Monday10:00-18:00
Tuesday10:00-18:00
Wednesday10:00-18:30
Thursday10:00-19:00
Friday10:00-19:00
Saturday10:00-19:00
Sunday10:00-18:00
Website www.connection.net.au
Categories Home Goods Store, Beauty Product Supplier, Candle Store, Countertop Store, Gift Shop
Rating 4.9 76 reviews
Nearest branches
Connection — Stall 108/109, South Melbourne Market, South Melbourne VIC
East Connection – Handcrafted Furniture and Home Decor. — 3/1-5 Lake drive Corner Oak St &, Boundary Rd, Dingley Village VIC
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Connection reviews

76
Sort by: date highest rated lowest rated most helpful
Nicole
22 January 2024 22:20

Stunning! Absolutely stunning!
Super fast delivery to the Gold coast via courier.
The Leo table looks incredible in person and is a great size.
Show stopping piece really makes a statement

Melissa
06 January 2024 7:49

This is such a beautiful store if you need to look for gifts or items for your house. Everything in this store is so unique and beautiful that you cannot only visit once. The owner is also super helpful and great to talk to. He helped me decide on a a candle because I liked more than one. Definitely visiting this place again.

Sophie
15 December 2023 22:48

The most delightful shopkeepers helped me so much. I was last minute shopping for a secret Santa gift for a Xmas work party I was already due at…! They both sprang to action to help me, I got the PERFECT gift and even had a VIP wrapping service to boot. Absolutely perfect gift shop for all people!

Lauren
10 December 2023 0:33

Troy and the team went above and beyond to deliver my parcel in time for Christmas. Fantastic customer service

Katie
01 October 2023 12:31

We were visiting from Adelaide and came across this shop. We came back three times in total! My partner and I were blown away by the products in this shop, especially the fragrance range as Adelaide has nothing like this! We ended up buying three fragrances in total plus a room spray and don’t regret a thing! The staff were amazing and super helpful, especially Anh and the owner. We would love to come back when we visit next time. If you’re in Melbourne, definitely check out this store. Such a wide range of unique products, fragrances and homewares! We will be back, lots of love and thank you for all your help - Katie & Harry

Brigitte
29 September 2023 11:15

One of those stores that catches your eye as you walk past and you usually end up walking out with something. The assistants are always pleasant, and the dog treats are flowing for the pups that come in

Thanks to Anh for a great experience

Andrew
29 August 2023 5:29

The customer service from Connection has far exceeded my expectations from a retailer. I live out of state in WA and mistakenly chose "instore pick up" on my order. I got a phone call within minutes to rectify ny mistake and then enjoyed a chat about the fragrance brands they recently started stocking that never felt like a sales push. My order was dispatched promptly with some generous samples included. Finally, the day after my order arrived I received a lovely personalized follow-up text from Anh asking if I was pleased with my purchase and the service I received. I felt really valued as a customer and will not hesitate to buy from Connection again. Absolute 5 star experience

Aru
18 August 2023 15:34

If you’re looking for a gift for someone, this is a great place to start. They helped me choose so quickly and gave me many combinations to pick from. Got some nice candles from here! Thanks for your help.

Lara
30 June 2023 18:20

Beautiful lil boutique shop on chapel street. A must on your bucket list! Wayne was so helpful with helping us pick all our items we purchased:) Thankyou!

jimmy
17 March 2023 2:07

This is a fantastic shop, great things for gifts or for home.i love the lighting and i love things for my home bar.the guy working in the store today is helpful, he offered me lots of ideas without being pushy and kept the experience fun & chill.i will come back - for sure

ajla
10 February 2023 18:52

The gentleman working today is such an asset to this store. He looked after every customer and made their experience personable. He is so attentive to everyone. Being a manager in retail I understand how hard it is to find people like him. We always have a lovely chat about our pets too. He’s amazing.

Ivana
08 January 2023 23:49

As an autistic woman, I find shopping a hard task. Christmas shopping? A fiery hell.

Connection Homewares has beautiful products and is my go-to store for gift giving.

Today, I entered the store, in autistic anxiety and had a conversation with Wayne. I explained to to him my anxiety. He was generous, helpful, and authentic; understanding my constraints.

In 15 minutes I was in and out. Paying less than I expected and with more comfort than I thought possible.

Thank you.

John
22 December 2022 2:38

Friendly staff. A lot of quirky out of the normal items. If you can’t find something to like here, then you are hard to please!

Nicole
24 November 2022 12:27

Wonderful staff - Wayne and Troy were very helpful. Incredible products to spruce up the home or gift to a friend and make their day!

Anita
20 November 2022 0:44

Thank you Wayne for helping me at your beautiful store yesterday. You have an incredible eye for colour and texture. I appreciate you letting me move things around and take things out of boxes so that I could see it before I purchased. You didn’t rush me and you were very friendly and polite- an absolute pleasure to deal with you and I will be back in your store for moire items very soon! Thank you again

Amber
14 October 2022 6:26

Be warned, this place is dodgy.

I paid full price for an expensive drinks trolley. When I got it home in the box, it was badly damaged, I sent photos and asked for a refund the manager Troy said no. I said legally I’m allowed I bought it an hour ago and I have the receipt. He said no, I’ll only replace it with floor stock.

The floor stock was already damaged, so I said no. Again I asked for a refund, he said no take me to the ombudsman, I’m not refunding you. Even suggested me asking multiple times for the same thing was me going about it all wrong.

I’ll never shop here again, I’ll tell everyone and I will be going to the ombudsman.

Worst customer service ever!

De'Arne
13 October 2022 6:42

Fantastic service from Wayne and Georgia this morning in assisting me to choose a gift. Both Wayne and Georgia attended to my queries in a helpful and timely manner, and offered wonderful advice on a particular item of interest. Thank you again for your kindness and assistance today!

Pants
01 September 2022 10:44

Looking for a fun, unique gift or homewares that sparks joy, and us a talking point for social occasions and guests? Connection Homewares & Gifts has a extensive collection of fine art, beautiful amd functional homewards, charming and witty lamps, cards, posters, candles, mugs, pot plants, kitchenware and so much more. A great mix of pop culture, pun-ny gifts, sophisticated furniture and decor, and creative treasures. Always getting new stock and items in, you will find a truely special piece for yourself or others of all ages, genders, styles, interests and affiliations. If there are items that rhey don't write have, they will try source something for you. The store layout immaculately displays the many eye catching items in a engaging, Alice doen the rabbit holesensebof curiosity you will find yourself experiencing, just as I did. The easy to navigate layout, is inspiring, and the atmosphere is enjoyable and the lighting is calm and pleasant. Heaps of free, on street parking, and located within a block from Wilson Parking or my recommendation is at Pran Square. All products are of high quality and expected price range, and the customer service is so friendly, helpful, approachable and interpersonal. Wayne took the time to listen to my interests and then brought to my attention a few options which demonstrated he really understood my needs as a customer. Excellent, timely and friendly communication; and professional follow up on an enquiry I had within the same day. Very happy with my purchases, I've been enjoying the happiness the candles have brought to my home. Finding this gem of a store is rare, but I now have a reliable and exciting place to go to for future gift giving, or to spoil myself.

Shana
19 August 2022 23:50

Have been coming here for a couple of years and the PERFECT place to find great quirky gifts and homewares that I haven’t been able to find elsewhere. Always friendly service and I’m so pleased they’ve been able to continue trading after all of Melbournes lockdowns

Amalini
04 March 2022 18:20

Such a gorgeous shop! Walked in to look for something small and came out with quite a few more things. Beautiful planters and artwork. Extremely lovely and helpful staff - thanks Georgia for all your help.

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