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Confiance Finance

Address Level 30/35 Collins St, Melbourne VIC, Australia
Phone +61 1300 819 073
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-17:30
Friday09:00-17:30
Website www.confiancefinance.com.au
Categories Finance Broker, Financial Consultant, Mortgage Broker
Rating 5 39 reviews
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Confiance Finance reviews

39
Sort by: date highest rated lowest rated most helpful
Roman
03 January 2024 5:28

Wai Cheung and Confiance Finance Crew helped my family and I refinance our mortgage. They've updated us every step of the way and nothing was a silly question. They made our experience and process easy, and less stressful. We will 100% recommend them to everyone we know. We can't thank you enough Wai and Confiance Finance Team. We really appreciate the help!

Pell
30 December 2023 0:52

The crew at Confiance Finance were excellent and so efficient with what I needed done. The turn around time was incredible and the staff are so easy to communicate with. Would highly recommend to anyone needing financial services!

Nathan
29 July 2023 20:10

Wai has been absolutely fantastic! He is extremely knowledgeable about lending and went above and beyond to provide advice that suited our changing circumstances. Wai was always easy to contact and was only too happy to jump on a call to provide updates on the loan process. Highly recommend Wai and the Confinance Finance team.

Michael
26 July 2023 10:03

Engaged Confiance Finance as my mortgage broker when the Commonwealth Bank wasn't able to provide a solution. Wai and Elena are extremely professional and efficient to the extent that they were able to canvass their extensive panel of almost 60 banks, and complete settlement of the most appropriate home loan in less than a month! They were very comprehensive and efficient in their approach. Highly recommend their services should you require a home loan and other financing needs!

Frank
19 May 2023 16:53

We are so grateful to Wai and his team for their hard work and dedication, which has enabled us to buy our first home. They worked around the clock to answer our questions and follow things up for us, and made everything easy and simple to understand! We don't know how we would have managed this complicated process without them. They provide an excellent service. Thank you again Wai!

Coco
02 April 2023 17:59

Had a wonderful experience with Elena and her team. She is very efficient and helpful. Thank you for her assist in our first home purchase. Definitely will recommend her to my friends and people around me.

user
26 February 2023 18:14

Wai and Elena were absolutely fantastic to deal, We left it a little late in the year to refinance our home loan but they worked promtly in securing us a better rate and extra funds, will definitely be using them again and referring them to friends and family.

Vikalp
26 December 2022 9:15

Wai and Elena have been very supportive and easy to communicate with. Prompt responses and clear communication has made what is an ardent process, really straight forward.

Stephen
19 December 2022 23:26

Wai was an incredible help in organising our mortgage. He made the process so simple. The best thing was how proactive he was, he followed up the bank, the developer, the lawyers, us, all without prompting. I highly recommend them!

Jess
11 November 2022 21:38

Exceptional service provided in finding the best options for my new car purchase.it has been a long wait to collect my new car, however Wai and the team continued to assist me and answer any questions and concerns I had. Wai made the whole process extremely easy and I will happily look forward to using their services again in the near future for buying my first home.

Saraid
01 November 2022 13:09

Had such a wonderful experience with Wai and the whole team at Confiance Finance, could not rate them more highly. They have offered myself and my family such peace of mind when making decisions surrounding our home loan and now refinance, I am forever grateful. Don’t look anywhere else if considering these guys as your mortgage brokers. Thanks so much everything Wai, we will be sure to recommend you to everyone we know!

Darryn
31 October 2022 3:44

Wai and the team at Confiance have been incredible to deal with and without their help and guidance we would not be in a position to buy our first home.
The finance process can seem daunting and confusing at times but Wai was able to help make sense of it all and provide us with the right advice. He found us a great deal on our loan and we couldn’t be happier we chose to work with Wai and the team.

文雯
10 October 2022 9:50

Extremely experienced staff with great service. The most important thing is that they always fix the problems. Never let me and my friends down. Thanks team!

user
03 October 2022 6:43

Just completed my refinance with the team at Confiance Finance, special thanks to Wai and Elena for making the transition so effortlessly for me.

Alfred
07 July 2022 12:27

It is my honour and luck to have Wai’s expert advice and experienced professional service! His ongoing update and active follow up made me impressive! Thanks for his concern and great consideration when managing property buying as a new immigrant like me. That is tough but I feel kinda relieved with his advice! Again, thank you so much!

Grant
06 November 2020 12:28

Wai and the Confiance team have been incredible throughout the initial conversations, application, approval and settlement phases. Wai took time to really understand our goals and situation to put together the best possible deal for us. Communication was second to none throughout and we have no doubt we will continue to work together for a long time in the future.

Mari
20 October 2020 7:30

Wai from Confiance, is an expert in his field. He is professional, efficient, thorough and friendly. Highly recommend him for all your finance needs! Thank you for your help Wai!

Kat
08 October 2020 11:03

Can’t recommend Wai highly enough, he not only found us a killer refinance package saving us hundreds of dollars each month but was always on hand to answer our questions and give us advice. Nothing was ever too much and the communication from him and the team was outstanding.
When our initial lender of choice was taking too long Wai took the initiative to present us with other lending alternatives as he knew we were on a tight timeframe and actually negotiated a better package for us with a different bank.

I’ve worked with great brokers before but Wai really is a cut above the rest!

Vasiliky
22 September 2020 16:42

Wai has been amazing to work with. He has now helped us with two home loans and refinancing. We have received amazing rates - so incredibly happy and always super responsive. I always have so many questions and he has always been willing to assist with them all and very efficiently. Could not recommend more.

David
22 September 2020 16:34

From the first day, Wai and the team at Confiance Finance have consistently going above and beyond to provide exceptional customer service. This combine with their professionalism, expertise and dedication have assisted us in achieving outstanding outcomes even though our circumstances were quite complex and challenging especially during COVID-19. Wai was always willing to listen to our ideas and provide appropriate solutions and recommendations to meet our needs in a timely and efficient manner.

A massive thank you to Wai and the Confiance Finance team for their perseverance and support over the last 6 months to ensure that we successfully received the best deals/rates possible.

Highly recommended and we are very much looking forward to working with him in the years to come.

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