COMPAX
Address | 27/148 Chesterville Rd, Cheltenham VIC, Australia | ||||||||||
Phone | +61 1300 489 885 | ||||||||||
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Website | compax.com.au | ||||||||||
Categories | Building Materials Store, Plywood Supplier | ||||||||||
Rating | 4 6 reviews | ||||||||||
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COMPAX reviews
6We chose Compax terrazzo pattern compact laminate for our new kitchen benchtops. It's a beautiful product at a good price and the best alternative to engineered stone you will find. The people at Compax are friendly and helpful and have worked hard to make sure we're satisfied with our purchase.
Unfortunately, we had a very disappointing experience with Compax and its director, Mr. Shah. We purchased some black, anti-fingerprint scratch-resistant boards from them, only to find out later that they were faulty. When we requested a return, Compax refused, claiming they were unable to accept them back. This response is not only frustrating but also contradicts basic business practices typically observed in B2B transactions. Most suppliers willingly accept returns for even minor defects, yet Compax is refusing to do so despite the evident issues with their boards.
Instead of offering a return, they proposed discussing the matter with the manufacturer to find a solution to the defects. This approach is unsatisfactory for us, as the boards are unusable in their current state. They said they couldn't accept the return because they don't have the money to refund us. This situation is extremely disappointing and reflects poorly on Compax's commitment to customer satisfaction and adherence to standard business ethics.
I ordered a small quantity of Compax sheeting, cut to size and edges treated for a home garden box project. The attention to detail, the get it right approach and the personal experience in dealing with the Compax team has been great. Thank you.
Great friendly service, helpful in finding the right product for our industry. Highly recommended
Compax were very helpful over the phone with enquiries about material selection, finishes and specifications. And during this very difficult COVID-19 period, they were prompt with supplying samples for one of our projects.