Coburg Leisure Centre

Very great location and great service Very nice staff to i am very happy to be at your swimming pool and my wife loves it to just like me as well keep up the good work and have a beautiful day and night I am very happy to be back with you all

Swimming classes are allocated majority of the lines. It would be good to have at last three lines: fast, slow & one for kids with parents. Otherwise, it is really hard to swim in one line.

Coburg Leisure Centre
Sonya, please explain what is happenin. I have seen you 4 times over about an 8 week period about getting the sauna windows cleaned inside & out. They are discussing! You advised me you will get it done, but 8 weeks later still not done!

Kids having their swimming lesson teachers and class level changed willy nilly without any warning. Incredibly rude management. Really disappointing.

Poor staff communication and even worse customer communication. Hopefully the new booking portal will improve service as it’s been shocking the last few month.

I joined the centre to use the pool to recover from an injury. The pool is always very busy and a majority of lanes are often closed to host swimming classes, so I was usually unable to use the pool unless I visited at a very specific time. (6am during the week seemed to be the only time where I could get in). I explained this to the staff as the reason I wanted to cancel my membership and they still refused to waive the $150 cancellation fee. Very disappointed in the customer service here. It feels as though I am being penalised and charged $150 because of their inability to provide a service or be transparent about their facility’s usability.

Do not recommend, people go anywhere but here, read reviews before signing, not only are they thieves & liars but dirty, overpriced, & rude, gave cosmetics & jewellery items for front desk to have a browse, surprisingly never got them back, staff stole the items and recent corresponding back & forth with Sonya the poor and unprofessional manager whom is refusing to take responsibility, Council really needs to step-in here, shame on all of you, have taken this further, just appalling & any replies from this company is dishonest, beware people of this organisation, fyi evidence is in your cameras which you neglect to investigate.do the right thing by your customers and pay back.

Haven't been here for quite a while, so I was pleasantly surprised at how good the results of the refurbishment are. The facility is now top notch. Enjoyed my swim.

Down to business then.
Steam, spa, sauna excellent.
Cold showers, so what's the way forward? Mixer tap, luke warm, or members who are going to whinge? Suggest this gets sorted out asap.
Best that management informs members and staff about the flashing green lights near sauna, spa area so that they're knowing that the button must be pushed to get out of stand by mode. How to avoid wrist bands not being worn?
Get reception to constantly and consistently bring to members attention the obvious, are you using sauna, spa etc? Yes/No.
Here's yr wrist band.
Yr life guards are taking heat for no reason. I love yr centre so I'm doing my best to support you all. Go Coburg.

Such a lovely local center! Has a gym, pool, swimming lessons and so many group fitness classes. Such a great atmosphere that they create.

Toilets are absolutely filthy, you rarely see anyone using a towel on the gym equipment and your front end customer service so rude! But your biggest concern was me not having a mask on to walk ten steps from front door into the gym - had towel over mouth.
Love the weights room staff, they couldn’t be more helpful️

Lifeguards here are always on a power trip. Next time I’ll pay for swimming lessons somewhere that I won’t get harassed for taking a narrowly framed photo of my child.

No information/brochures out for people to find out costs and etc. Had to ask and it was printed and the girl had to write prices to use the facilities.

My family and I are using this facility for long years. They're in a very convenient location, all shops, banks and schools nearby. Heaps of 3 hours free parking nearby including special parking. Only drawback is, as it's a busy centre, sometimes change rooms and toilets get very dirty and it takes them long time to clean! Very frustrating!

The pool itself is fine. They just upgraded the baby pool with a water bucket fountain.

However the pissoir in the men's toilet was broken for weeks and generally you get the feeling that the showers etc are a bit dated.

Good community facilities. Only a single adequate change room for dads with toddlers or customers requiring access change rooms. This leads to a bottle neck and I cannot keep my child warm while changing.

Believe this will be fixed by summer 2021.5 stars when bathroom exists

Good pool. Has a walking lane. Easy to make reservations. Partner did he rehab in the walking lane.

Went on a cold day. Supposed to be a heated pool and heated indoor complex. It was cold and I was shivering. Told them to have a look at the temperature. Nothing was done. Apparently they are having some renovations going on and can't control the temperature? I ended up falling sick the next day with a temperature, cough and cold. Renovations seems to be their priority, not the health and safety of the public!

My daughter just started swimming classes there and so far the staff is friendly.everything is clean, heated, and organised

Extremely displeased. Firstly, They had abnormally high chlorine levels today, being nearly 3 times as much as recommended, giving multiple children and adults alike adverse reactions, me included, I had red itchy eyes shortness of breath and had to go to the doctors soon after. Furthermore they have been doing renovations for the past month on the boys change room with a portable one at the back of the facility with difficulty of access and the possibly of getting locked out by the doors auto lock. I Wouldn't risk your child's safety at this poorly kepted facility.