CLU. Living
Address | 539 Church St, Richmond VIC, Australia | ||||||||||||||
Phone | +61 3 7013 3293 | ||||||||||||||
Hours |
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Website | www.cluliving.com.au | ||||||||||||||
Categories | Furniture Store, Furniture Maker, Furniture Manufacturer, Home Goods Store, Office Furniture Store | ||||||||||||||
Rating | 4.9 26 reviews | ||||||||||||||
Similar companies nearby IKEA warehouse — 630 Victoria St, Richmond VIC Harvey Norman Melbourne City — 210 Lonsdale Street Upper Terrace, Level 4, Melbourne VIC west elm — 464 Chapel St, South Yarra VIC freedom - South Wharf — Homemaker Hub shop t1, Unit 21/20 Convention Centre Pl, South Wharf VIC |
CLU. Living reviews
26Excellent customer service, easy to use website, very fast shipping & quality product. Very happy customer here!
When we were deciding the overall furniture of our new apartment, we had visited a lot of furniture and design stores. Clu Living and the whole team have been the most caring ones who listen to your needs and make the best possible recommendations. They have been helpful, professional but not pushy!
We love the new tailor-made sofa so much! It looks exactly the same or even exceeds my expectation in terms of look, comfort, material, finishing and the overall quality. It almost made a statement of what Clu stands for.
The best of all, my sofa arrived weeks earlier and it came just in time so I could even save the efforts of moving my old sofa to the new apartment. And the team had been helpful all along the design and order stage.
Chris, Emma, George, Ron, THANK YOU for your superb service. Impressed that the boss took the time to deliver my dining chair last week. Very.
As for the chairs themselves (the Rosie Dining Chairs) they suit my black glass dining table perfectly. They are comfortable, stylish, easy to keep clean, and soften the beautiful yet hard Florentine terracotta tiles in the sitting-room of my apartment.
As for that Kimmy Hook, it delights me every time I walk into this space.
<Viktoria>.
Awesome customer service and great product. Highly recommend.
They go above and beyond, I was very impressed.
Thank you.
Well made, beautiful decorations. Customer service was excellent and delivery fast. Thank you will shop again!
Super fast delivery (with standard shipping) and item came really nicely wrapped, in perfect condition. Very happy with my purchase, thank you to the team at Clu!
Some very good Australian furniture and homewares and the service is excellent.
Highly recommend.
Ordered from them online as I live in Sydney. This was my first time purchasing from this store and was so impressed on how quickly the item was shipped, the very next day, and two days later it had arrived. It was well packed and the item was as exactly shown / described on the website. Would certainly order again from here based on the experience.
We've ordered a few pieces - the design and quality is exceptional, as is the customer service. When there was an issue with delivery, Clu immediately addressed it. One timber piece had a (very minor) pen mark - Clu immediately sent someone to repair it, with outstanding results. Clu also arranged to customise another piece to better fit our space. Truly a pleasure to deal with.
Update: I received my perfect new tabletop today… this team does what it says it will, shout out to the Hooten Delivery team too for manhandling my very heavy table into place with such care.
There is a reason that this store is so highly rated. While there are many online furniture options, Clu is without doubt one of the best. In addition to a fabulously curated selection it is their customer service that stands out. I recently ordered a table which I adored but it had a small chip in the table top on arrival from the manufacturer. After contacting Clu they had sorted a replacement within 24 hours. Definitely 5 stars.
Amazing customer service. Unfortunately they were not able to assist me with my purchase due to availability, however they did go out of their way to provide other options. I will be back when stock is available! Best customer Service ever.
Amazing customer service, they went above and beyond to assist me with my online order. I purchased a dining table and received it faster than expected and it's just as beautiful in person. Will definitely shop at CLU again, thanks so much!
Innovative designs for apartment or smaller living spaces. Attentive, knowledgeable staff. Love this place for its creativity and ambience.
Clu is my go to place when I need to give my small apartment a zhoush. I have purchased my favourite furniture from Clu. Now Christmas is on its way, the colourful Christmas Balls are making a huge impact.
Thank you Clu team for always being so cheerful, chatty and cluey.
I recently purchased a Kinetic Stand UP Desk Pro from CLU Living Pty Ltd in Swan Street, Richmond. This was not my first purchase. I have bought other items from CLU Living and always been impressed by their high quality products and friendly, professional service.
The Kinetic Stand UP Desk Pro that I purchased allows for a variety of motorised height adjustments. Upon purchase the desk has to be carefully assembled at home before it can be used.
While trying to assemble the desk it soon became apparent there was an issue in the manufacture of one of the key components, a misalignment of the screw sockets which meant the screws securing the top of the table to its base was not possible.
When I contacted Christopher Lu, Managing director of CLU, I was assured that the issue would be dealt with immediately. Christopher very promptly and personally arranged to pick up the desk, ordered a new desk, assembled it himself to ensure that everything was in order and personally delivered the fully-assembled replacement desk back to my home.
From start to finish, Christopher’s friendly and attentive service was second to none. I now have a fully-assembled and amazing looking office desk that reflects the high quality of products and service I have come to expect from CLU Living.
Sometimes even the best of products can have an issue. What matters is that if and when this occurs, the shop/store ensures the issue is resolved as quickly and painlessly as possible.
I have been very impressed with the quality of products and service provided by Christopher and CLU Living.
I cannot recommend them highly enough.
Such an easy online purchase. Quick response and very helpful with messages. Loved my purchase and will buy again from this store.
I can’t recommend the products and service at CLU highly enough. CLU have such an incredible range of furniture and homewares. Whether it be a bespoke cabinet for thousands of dollars or a cute clock for less than $50 they have something for everyone. And the service is top class, Chris, Ron and the team are super helpful. There are times they’ve let me know a piece won’t work, and other times suggested an alternate colour or piece. I can’t wait until lockdown lifts and I can browse CLU again for my next purchase.
If you are looking for quality products that you won’t find everywhere else, check out CLU. Living in Richmond. We purchased a TV unit, coffee tables and a rug and love them! Excellent, friendly customer service.
Ron at CLU Living provided us with exceptional customer service and a great experience in buying our bar cabinet. A quite sizeable piece which we had saved up for over some time, was delivered with ease and was in perfect condition as advertised. We thank Ron and would recommend CLU highly.
Cheers!
Dom and Stef
Easy on-line catalogue. Click & Collect next business day. Art work looks great in our townhouse. Would shop again when needing more items for our home.
Received fantastic service with picking the right dining chairs and they were able to organise quick delivery. Their delivery company also gave me a 2h window so didn’t have to wait all day. Couldn’t be happier with the outcome:)