Cloud 9 Smoke Shop Melbourne

Great shop. Nice staff who are knowledgeable and helpful (even to the difficult ones:). Despite what some other reviews say, I think their prices are actually super fair, if not on the cheaper side. Your basics start around 20 - 30 dollars which is very competitive with online stores and you dont have to wait 2 weeks. Good opening hours too.

The girls in the shop have been nothing but sweet, helpful and friendly - really great service. Nice to go somewhere where you won't be side eyed for buying an oil burner haha. Prices are fair, especially in this neighbourhood.

They have a big range of "oil pourers" I think they are calling them these days. They are a tiny bit expensive though, hence the four stars not five. Staff are nice and also a good range of dry pipes. Also some products that I don't see everywhere, purity testers etc.also not their fault but not the best of areas.

Staff were really nice and easy to approach, plus an awesome stock of smoke supplies. Will definitely come back again.

Friendly and helpful staff, I take the lengthy trip every time for all my "recreational needs".

Love the very neat store! Always get our stuff here. And the charming helpful Charlie is always awesome. 5 For the service and products.:)

Huge selection, friendly staff.

Had a negative experience with a rude staff member. Will be finding somewhere else now.

Went in for a specific vape juice, unfortunately they were out of stock but the person who assisted me was able to quickly help me pick a different one out of what they had there. She clearly knew what she was talking about. 10/10 happy customer

Mad warehouse full of stuff! They've got a wide range of products, from budget to super flashy.
They also have heaps of vape gear and the employee was super chill and helped answer all the questions I had!
would totally recommend since you can pick up a lot of extra stuff on the side to improve the smoking experience!

Ripping off other small business owners, terrible customer service and business practices. Do not support this company.

Arrived at 4: 02 pm after driving across town for 40 minutes to find the store closed until 4: 30. Time's the store is closed should be listed online as not all people have time to wait around for an additional half hour.

Really friendly, comfortable experience with vibrant lighting to let you browse up close, a good range of colours and styles of products and great customer service to ensure you have everything you need when out and about, awesomely dynamic building frontage

The nice Asian girl was very welcoming and assisted me with my questions, very happy with her and very impressed

Cool shop. Great design and layout. Whoever did the merchandising did a great job. Customer service is really chill but friendly and helpful. I will be back!

Was kicked out for asking about a vape for smoking weed, have literally spent thousands here in the past, dont know what the guys problem is, ill never go here again worst customer service ive ever experienced in a hed shop

Best smoke shop in Melbourne overpriced but they have it all so you'll find something in your price range

I remember when I first met Charlie and she was so warm and welcoming, happy to help and had a sick pair of Nike TN's on. She got me the best vape units and very patient with me when I came after time after time when I broke them. She helped me when I needed it the most and not only do I like the products you provide I also enjoy the light conversation. I think Charlie is the perfect advocate for your brand. Charlie is Awesome.