OCEANIABIZ.COM

City Phones Samsung Authorised Repair Center

Address 219 Elizabeth St, Melbourne VIC, Australia
Phone +61 479 114 955
Hours
Monday09:30-18:30
Tuesday09:30-18:30
Wednesday09:30-18:30
Thursday09:30-18:30
Friday09:30-18:30
Saturday10:00-17:00
Sunday10:00-17:00
Website www.cityphones.com.au
Categories Mobile Phone Repair Shop, Cell Phone Accessory Store
Rating 4.7 39 reviews
City Phones is your one-stop solution for all aspects of mobile phone repair services in Melbourne. City Phones takes pride in providing fully guaranteed services and products.
Nearest branches
IPHONE Screen Repair Melbourne / Cityphones — 148 Elizabeth St, Melbourne VIC
City Phones Greensborough — Next To Coles, 25 Main St, Greensborough VIC
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City Phones Samsung Authorised Repair Center reviews

39
Sort by: date highest rated lowest rated most helpful
Chinkypee
08 January 2023 4:51

I always come to this store to fix my phone.because I really have a good customer service from Vicky …she is such a hard working and reassuring person I have ever met …. Thank you for the greatest service

Nicole
14 January 2022 11:17

Excellent 5 star service - honest, totally trustworthy, friendly. I went there to get my broken Samsung phone fixed, and they gave me an honest assessment of the technical issues. From now on I am coming here for all my phone issues and accessory needs.

Allen
16 December 2021 0:27

My Samsung Galaxy S20+ screen was going a tint of green when the brightness was lowered, there were also dead pixels I was concerned about.

Once I showed my screen to the guy who worked here, he was adamant that I dropped the phone and was insistent that I would have to pay for a new screen and there was no possible way it would be covered under a warranty.

I knew my phone was in great condition with the exception of natural wear and tear. I was full sure it was covered under a manufacturing warranty with Samsung, I keep my phone in great condition and asked him to check.

Even though he took photos and said he'd be in touch, there was no follow up.

I was quite irritated by the whole experience and sent my phone to Samsung directly.
They replaced my screen with no questions asked and mailed my phone back to me.

I wouldnt recommend this store.
Please check your devices warranty.
You have 2 years with Samsung phones

qa2Ken
07 December 2021 6:59

Phone wasn't working. Took it in and was booked in within minutes. After a few days, had a call that phone was repaired. Good as new.

bao
25 November 2021 7:22

I had my samsung note 9 lcd replaced in under 1 hour. Great service and work. They are the authorised samsung repairer. Thank you

qa2Ken
17 November 2021 8:46

Phone wasn't working. Took it in and was booked in within minutes. After a few days, had a call that phone was repaired. Good as new.

Ranveer
15 November 2021 8:02

Im glad that i can still repair my phone in this lockdowns. Guys are very helpfull. My way of life is if you nice you will find nice people. All over this place and people are awesome. Thanks for fixing my Samsung S21 Ultra and get it going again.

giang
15 October 2021 8:54

Just got my 21 ultra glass screen protector + for the camra lens as well. Cost me 40 dollars for a such poor service finger print and dust on the screen and lens. Asked the guy to fix it but he just talked his way out of it then offered me a new screen/lens protector and said "do it yourself". I asked him to do it for me then said "im busy and i got better things to do". Do not go to this phone shop very poor service

Shrives
05 October 2021 9:34

Been here twice and they were great! Knew their stuff, got it done quickly (1 hour) for the regular price. Will return again

Take
05 September 2021 6:38

Amazing place.

Broke my Samsung Galaxy 10 Phone Screen, front and back and was completely unable to use it, but these guys fixed it same day within 2 hours. Highly recommend it if you need a fix.

Mexican
29 December 2020 20:04

Took my iPhone to another place and was given a story about how it was un repairable

30min later it was fixed and $50 less than the phone repair kiosk at the shopping centre

Darren
24 November 2020 15:54

Called them up at 9: 30 in the morning. Had a brand new fitted screen on my Note 10+ 1 hour later. Great friendly service

George
16 October 2020 9:00

Very happy with the service. Technician repaired the phone in the quoted time and price. Pricing was very competitive also.

Motomk
15 October 2020 23:40

Fixed my Sony Xperia XZ premium's USB-C Charging port. Works perfect now. Mailed it to them and they mailed it back. Thanks

Somer
10 April 2019 23:50

Very happy with the service. Purchased phone case and screen protector from this store. They helped me to put the protector on and case as well.
Thanks

Bryan
20 March 2019 12:43

Great prices and service. Got an iPhone cover and when I bought a screen protector with it they gave a discounted price. Fitted the screen for me too and it all looks good quality.

Bruno
09 March 2019 13:48

Excellent customer service with smile on the face. I have repaired my iPhone x screen from this store twice. Both time they done great job.

Max
07 February 2019 17:21

Very professional and fast service. Repaired my #iphonescreen from his store. So far its working good. Very happy with the #iphonescreenrepair.

James
07 February 2019 7:31

Very impressed with the service. Repaired my broken iphone 7 screen within 30 minutes. On top of the they have range of phone accessory, phone cases and screen protectors. Thumbs up.

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