Chocolate Freckles

Ordered some items for click and collect during the lockdown. My order was ready almost immediately. Also, communication with the store was superb - they delivered to me as I was local.
Lovely items and exceptional customer care.

Bought from this shop a couple months ago - customer service was amazing and they have such a beautiful range of things for kids in store. Will shop here again!

Always the best service.great products for baby and kids. Thanks Julia x

Chocolate Freckles always goes above and beyond and today was no exception. With an impending lockdown in Melbourne and needing to get a package off to Perth, the amazing owner wrapped all the gifts and got them to the post office for me. An excellent experience and confirmation that shopping local is the answer! Head to Rose street in Essendon or shop online. They do it all!

I have to say the customer service I have experienced from Chocolate Freckles has been amazing. I have been buying clothes for my daughter at this store for a few years now. I've always been very pleased with the quality of the clothes and the many compliments I've had when my daughter has been wearing an outfit from the store.

Recently I bought a few items and unfortunately there was a fault with a pair of overalls I'd purchased (a button and popper snapped off whilst my daughter was wearing it for the first time). Julia went above and beyond to fix the issue. She ordered me a new pair of overalls and dropped it off to my house for me. My daughter has been happily wearing her new pair of overalls ever since.

I have to say this was an outstanding resolution to the issue. I love to support local businesses and would encourage anyone to buy from Chocolate Freckles. I am a very satisfied customer and will continue to be. Excellent customer service and beautiful clothes.

Beautiful boutique with a wide variety of choices and really friendly helpful staff.would highly recommend