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Casey Sand & Soil

Address 1 Fullard Rd, Narre Warren VIC, Australia
Phone +61 3 9704 7784
Hours
Monday06:00-17:00
Tuesday06:00-17:00
Wednesday06:00-17:00
Thursday06:00-17:00
Friday06:00-17:00
Saturday07:00-16:00
Website www.caseysandandsoil.com.au
Categories Sand and Gravel Supplier, Building Materials Supplier, Garden Building Supplier
Rating 3.6 26 reviews
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Casey Sand & Soil reviews

26
Sort by: date highest rated lowest rated most helpful
shashi
13 January 2024 2:40

Very very bad service. I requested the truck diver to drop my 3 cubic mts of soil inside my front yard retaining wall, which was only 400 mm high. All he had to do is reverse the truck couple mts and tilt his container. But he insisted he dont have clearance and he can only do it on nature strip and dumped it on nature strip.while he was dumping on nature strip, I noticed plenty of ground clearance. To make the situation worst, it was raining. I, my son and wife had to work hard to wheel barrow the soil from nature strip to front yard, which was 3mts distant, yet very physical. For the truck driver, it was only another couple mnts of reversing his truck.very disappointed. I do not recommend.

Kim
26 July 2023 16:09

The Staff are always friendly and happy to assist with their knowledge of what maybe best suited for the job that you are trying to complete. And in all the years I have used them, they have never steered me wrong. The Delivery Drivers are second to none, more than willing to assist, to try and place your load just where you want it. Hint! Listen to the Driver, they really do know the best place to unload for ease of access to the material and your work area.

Ross
28 February 2022 21:46

Bought sand and rock from here a few times. Staff is always friendly and happy to offer advice, etc. Would definitely recommend!

Kent
25 January 2022 0:29

Got 1 cubic M of mulch, but it didn't feel like as much as I have gotten in the past, disappointing somewhat.

Conrad
10 October 2021 3:37

Pleasant and friendly, quick and professional. The guy on the big machine tooted to the children, which made their day!

Laszlo
09 October 2021 21:57

If you planning to do your front yard and thinking of using rocks or pebbles than this is the place you need to go and pick your stuff from because they got a huge range to choose from with great prices ‍️

Eddie
31 August 2021 23:23

Products are good service is great and the guys know their stuff. Easy access and ample parking.

Paul
07 February 2021 19:21

Charged 2 different prices for same volume of same product, pick up.
Half mtr of packing sand:
1st, $ 37.50
2nd, $ 40.00
3rd, $ 37.50

Only $ 2.50 but its the principal, surely prices do not fluctuate like that.

Jane
05 February 2021 0:44

Great service, the person who answered the phone even provided his name! We got same day delivery for a great price. We wouldn't bother going anywhere else now. Thanks!

Kathryn
16 November 2020 18:40

Hassle free. Quick delivery and always helpful. Their vast knowledge helps customers choose the best products for their needs. Customer satisfaction seems to be their top priority. Highly recommend

Adam
05 November 2020 18:22

Lying buggers told my elderly mother they would deliver with there small truck and they rock up with a 5+ ton truck that wont fit through the gate.now the soil need to be borrowed approx 50m away and we were told that "we all have had to do a bit of hard work before". They told my mother that was one of there small trucks which i know is NOT true as i have had deliveries before. When i jumped on the phone they tune changed and there small 3 ton truck wasn't available at the moment which they could have told my mother that they couldn't deliver till the next day which is no drama.shocking service and i will not spend a cent there again.shame on you for lying to an elderly lady.

Matt
01 November 2020 20:32

Landscaping my yard during covid lockdown. Adam has been a great help on the phone, even allowing me to add to my delivery shortly before being sent. The truck drivers have been very friendly helping unload materials and dumping in multiple locations as requested. Prices have been competitive and screenings / toppings quality top notch. So far I've had 4 deliveries and will continue using these guys in the future. Thanks heaps.

Geoff
31 October 2020 5:38

After this firm supplied and delivered a 6 metre truck load of contaminated scoria I was abused by staff member on the phone. When I got hold of the owner he also became agitated. I asked him to contact me the following week. He never made contact. Owner answered another of my reviews below and has lied when he stated he tried to resolve this dispute. I won’t be back!

Mikayla
06 October 2020 11:33

Always easy and pleasant to deal with. Bought from here many times. Quick delivery, friendly service and great prices. (Purchased soil, rocks and bark) Highly recommended!

Jessica
20 May 2020 14:11

Great selection and great prices, a bit hard to pin down staff when busy but otherwise a great no-fuss supplies place.

Jim
26 March 2020 13:26

Called at 3pm, well within advertised hours and asked if they had the black mulch in stock. They replied they did but were going home because it was raining!

Even after telling them I was already en route they refused to wait.

TERRIBLE customer service, exactly how to go broke.

Try Lakeside Garden Supplies.so much more helpful and customer oriented.

Matthew
20 February 2020 14:08

Had some garden soil delivered and I got to say the quality of soil was incredible! The staff at this place are really friendly and professional. Highly recommended!

Mathew
08 December 2019 22:49

They get stuff done for ya in the the quickest, most reliable, economical and trustworthy way. I don’t call anyone else when I need garden material. Take my word, give ‘em a try!

Aaron
04 November 2019 8:08

Guys are Great, I placed the wrong ordered and they sorted it for me no questions asked, delivery driver was very professional.thanks guys

Michael
11 September 2019 23:10

Nothing special.
A lot of ingredients, heavy pizzas and look super apertising but then you take a photo and the flavours are a bit disappointing

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