Carlton Baths

Highly recommend Danny Wilson the original RoyBoy - awesome encouraging trainer. Great facilities for the best price in town

Haven't been there yet, but they r giving us homeless (but not Thx to launch housing) free use of the pool. How cool is that. Thx Carlton baths xx

Great gym, small but has everything you need from a free weight perspective - squat rack, free weights plates, dumbbells etc. Would return

Day pass is around 20 AUD

Wow staff at the front desk are unacceptably rude. Customer service is severely lacking. Not hard to be friendly to customers simply paying an entry fee sheeeesh.

Booked the stadium for volleyball. Found the courts clean, staff were helpful and kind, and there were water fountains available.

I've been trying to book a badminton court with them since 3 weeks now. Everytime I call, I am told the court is available. Always followed by an email from them changing availability. Multiple modifications from Carlton baths making it impossible to book the court! $58 an hour for a badminton court is apparently the rate now from 2 weeks ago when I was informed it was $27.90 an hour! Steep much?

Good place to have a dip, sauna and spa in the heart of the city. While this place may not have all the flash and shine of a modern gym/pool/spa, it's a Melbourne classic. Very affordable for causal visits.

This is such an amazing Centre, super clean pool, very friendly and helpful staff. My go to pool when visiting the city

Good pool but often has capacity issues and no ability to track patron numbers other than random and lengthy head counts.

Disgustingly warm water in the middle of a hot summer! Felt like we were swimming in a bath of thick soup. Little to no shelter. UPDATE 6 hrs later, kid has Gastro! What a coincidence!

I've lived in the Carlton area since 2018 and I've been a member since that time. The gym and pool are good and the staff simply excellent. My trainer Emily is fantastic and has helped me on my weight loss journey (I lost 22 kgs in 3 years). They've been supportive through the lockdowns as well and very helpful for me to get back on track.

I'm writing this review after all this time because this morning after a night of thunderstorms and a burst water mains led to a water outage in my apartment block, I called the Carlton baths to check if they had water for me to come shower - and they said absolutely! I said I was a member and they said even if you weren't, you're welcome to come and use the facilities. This was a young staff member called Mia. Really excellent values, LGBT friendly, warm and inclusive space. Much recommended! Only wish the pool was open all year around but that's a small issue. I'll be sad when I move away.

Very irresponsible staff allowing teenagers to come in with small kids to the water without parents Present I told the staff that there was a four year old in the water alone without a parent.teenage boy looking after five kids I just saw the danger and stuff did not kick them out of the water so Disappointed

Looking forward to a refreshing lap swim on a warm afternoon to find the outdoor pool heated to more tan 30 degrees. Is it a spa or a lap pool? Ridiculous temperature and needless waste of heating gas in an ever warming atmosphere.

This place has done such a wonderful job looking after member needs with all the ongoing lockdowns.
As a member, they consistently take care to manage services, and member payments, accurately whenever closures are in place.
It must be hard and frustrating for the dedicated staff here, but when we’re allowed back after every lockdown, they are always so welcoming to their members!

What a shame. After a very very tough year and so many challenges ongoing, I’ve decided to do something nice for myself and join a gym. I slip in and out of pre-diabetes and exercise is vital. I turned up here and was told about “license to move” - no joining fee and two weeks free trial, was shown the information on a pamphlet and was told it would include here, Bourke Street, Swanston Street and Kensington. I advised how important it was for me to practice swimming, as being ethnic, we are not culturally strong swimmers, and was told about all the swimming facilities. I was told to ring back end of the week to see if it had been finalised and I was given a free session for that one Sunday. I loved the session and was looking forward to joining. I then rang on Friday and was told that it was ready to commence on Monday and I could join over the weekend. I turned up to the Swanston Street branch where I live and he was dismissive and told me I was after the “30 days for $30”. I said no I’m after the “license to move”, and tried to tell him what that was - he dismissively said “same thing”. It wasn’t. He was trying to move me on and I said No. I want to discuss what I was told last week at the Carlton branch. I rang Carlton. I spoke to a man who told me “license to move was reciprocal access to all the YMCA affiliated baths which he said were Brunswick, Kensington, Carlton. ” and he mumbled another one. I was confused and clarified what I was been told and shown when I visited - and he told me I had not been told that. I told him that I wasn’t imagining what I was told and shown last week and asked him if he was now saying the branches included were different to the ones that I was initially offered. He suddenly put me on hold came back and changed the story again, insisting that all along he had been telling me it was only involving the Carlton branch itself or any of the branches that you sign up at, and that there’s no reciprocal agreement and he never said there was a reciprocal agreement and I was imagining it all - and when I sought to clarify whether the information had changed before and after he put me on hold, he told me to “come in” and hung up on me. I rang back and he argued and argued that he hadn’t changed the story, he has only “clarified”, then gave a very begrudging “apology” for changing the information and insisted effectively I take a day off work, in effect cease vaccinating people against COVID-19 for a day (my job) and come in on a business day to get my questions answered and he wouldn’t put me through to a supervisor, pretending to not understand what I was asking, over and over again. He finally put me through to somebody else who kept rushedly “apologising I feel that way” but wanting to move the dialogue onto the requirements, terms and conditions. I finally got her to understand that I was too agitated and annoyed to care any more what the requirements, terms and conditions were. She eventually gave an apology that didn’t sound impatient or dismissive. Carlton Baths. Teachable Moments. People’s skills.

A well equipped gym with friendly, helpful staff. The pool is clean and warm. Lots of sun lounges and grassed area. Also structured gym classes included in membership.

Was informed by the admin that my membership would be put on hold during the lockdown because of Covid until I asked for it to be reinstated. They restarted my membership in the second week of Feb when melbourne went back into lockdown of all times.

Now, I'm not eligible for a refund because their email went to my spam folder and even though I did not consent to the renewal or use the gym facilities. These are tough times and it's sad to see Carlton Baths acting so poorly with their long term members just to make an extra buck.

Great pool, gym and sport centre that’s brilliant in summer and keeps everyone fit through winter! Clean friendly and wonderful staff

Admin staff don't know what's going on. I spoke over the phone to sign up and was told to sign up face-to-face. When I did go to their office, they messed up the dates and said I've been given wrong information over the phone. The instructor wasn't that great also. While signing up, I double checked about the dates as I was leaving for holidays after. They still deducted money from my account for 3 lessons I didn't even do and wasn't aware of either. I went back and forth about reimbursement but they refused. Nothing is smooth and it was a headache and waste of time. Wouldn't recommend.

Not good for badminton as the court is very poor implemented. Very difficult to play with the sun directly above us. Very faint paint for the outline too