Best Cable Company Victoria: reviews, page 2

Nicholas was very helpful and was happy to do everything he was able to do before referring us to a service technician. The problem seems to be fixed...

Great service from one of the female employees there. Had a serious issue with my phone. She literally touched it and it worked again. I spent 5 hours...

Floptus. Staff are not helpful regarding the Optus data breach. Can’t even be trusted to keep personal information safe.

Great but they should really answer there phone when a customer needs some information.rang three times threw out the day and no one answers.

Gave daughter a new ph few months ago and was put in my address and i do not live in Sunbury. Don't workers there check id.s that her address is sunbury...

Called in today with some phone issues, staff member who helped us was absolutely amazing. Thank you so much for help. Greatly appreciated

I strongly commend the employees at the Optus store in the Pakenham Market Place, I couldn't have had a better experience. I was serve by Sarah who...

The staff were genuinely friendly and helpful.optus' customer service needs ALOT of work but its stores like these that will keep the company...

Tiffany and Johnathon went above and beyond to help me with a very tricky accounts issue, thanks again guys much appreciated.

I love the friendly service in this shop. Each worker can easily understand the needs of the customer even when busy the moment one member gets a moment...

Worst customer service experience. I have been waiting for over 10 minutes without any acknowledgment from the staff. Don't waste your time.

The terrible customer service I encountered while signing up to a Iphone plan cost me around $400. The assistant did not explain my billing cycle or the...

Staff was very unwilling to assist because there was an ongoing issue with TIO. Didn't wanted to take ownership and suggested to call customer care or sales...

Friendly lovely service. Stepth was awesome, answered all my questions and her knowledge was second to none. Stepth helped me out with my mobile phone...

Very unprofessional and rude staff.make you wait for hours before they ask for ur problem. Have to wait for 45 minutes still the guy with the big...

Sales rep very friendly and helpful. Informative on products and process orders very quickly. I like this shop.

Shocking customer service. Waited over 35 mins just to ask a question. As i was waiting another employee literally walked straight past me and said...

Due to a clerical error we weren't billed for several months. The rep we spoke to said it was optus's mistake and we didn't have to pay...

Worst customer service ever Let us waiting in line for almost 30 mins without even come by and ask what we need. More than 5 ppl also waiting in line...

Terrible Customer service went in to ask a question about a issue I was having with my phone and the guy didn't care didnt bother to tell me what I could...