BWS Mentone
Address | 99b Balcombe Rd, Mentone VIC, Australia | ||||||||||||||
Phone | +61 3 8551 8706 | ||||||||||||||
Hours |
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Website | store.bws.com.au/storelocator/vic-mentone-3199 | ||||||||||||||
Categories | Liquor Store, Beer Store, Wine Store | ||||||||||||||
Rating | 2.6 7 reviews | ||||||||||||||
Nearest branches BWS Thrift Park — Shop 1/171 Nepean Hwy, Mentone VIC BWS Cheltenham Tudor Inn Drive — 1281 Nepean Hwy, Cheltenham VIC BWS Moorabbin — Cnr Redholme Street And, South Rd, Moorabbin VIC BWS Hampton Drive — 510-512 Hampton St, Hampton VIC |
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Similar companies nearby Cellarbrations — Central Plaza, 7b/288 Centre Dandenong Rd, Moorabbin Airport VIC Duncans of Mentone Liquor Stop — 95 Mentone Parade, Mentone VIC Dan Murphy's Parkdale — 4/363-383 Nepean Hwy, Parkdale VIC FoodWorks — 346/348 Balcombe Rd, Beaumaris VIC |
BWS Mentone reviews
7Terrible service from a young man with glasses. He basically shoo’d me out of the store because I came in just before closing time.
Visited store at 4: 20 on 7-12-21.
Okay prices but Staff seems rude. Answer to my simple question about gift options was “How do i know? ”
Extremely rude staff. Despite showing ID at the entrance, the staff have some sort of power trip where they treat you like you're not welcome in the store (I'm in my 30's, so clearly not a teenager).
Definitely not going back here again. Maybe try welcome your customers into the store and not act like you want them to leave?
Edit: this was also on 7/12 as per the other customers review, so clearly this staff member needs to fix their attitude.
I just placed my order which went smooth. Its for a surprise.and have 2 questions:
How can I avoid receiving the receipt with my order (is a surpricse) …
2) you also sent a tekst message before arrival of shipment - great! Hope its not about the content, but more in general ”your parcel”…
Thnx for
Very busy Christmas Eve so help with finding a wine was not good, found the other big liquor store had roving experts ready to help.
Organized bottle shop at Mentone. Covers all needs with big choice and prices on special all the time.
Friday night 13 April at about 7pm My 18 year old daughter and I went to BWS Mentone to buy a carton of beer for my husband as a treat for working so hard. I was refused service because my 18 year old did not have ID on her. The store clerk was an older White man who was extremely rude and was unable to explain very clearly why, based on alcohol legislation I could not purchase the beer. In fact he advised I should have left my daught outside and should do this when trying to purchase beer at another retailer? I went home and checked legislation the only thing I found was a seller of prepackaged alcohol can refuse service if they are suspicious the purchaser is buying on behalf of a minor. I respect the law and understand this clearly. I have no idea why the store clerk was suspicious that I was buy a carton of Great Northern (old man beer) for my 18 daughter, who is of legal age anyway. Appalling service and experience I shall no longer purchase from BWS anywhere again and I will stick to buying at COSTCO, Liquiorland or one of the many other retailers. Thanks for nothing Safeway BWS.