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Brown Gouge Dry Cleaning

Address Shop 64 Box Hill Central Shopping Centre, Main Street, Box Hill VIC, Australia
Phone +61 3 9890 2498
Hours
Monday10:00-17:00
Tuesday10:00-17:00
Wednesday10:00-17:00
Thursday10:00-17:00
Friday10:00-17:00
Saturday10:00-16:00
Website browngouge.com.au/stores
Categories Dry Cleaner, Laundry Service
Rating 1.4 12 reviews
Nearest branches
Brown Gouge Dry Cleaners — 19 Macedon Rd, Templestowe Lower VIC
Brown Gouge — 181 Reynolds Rd, Doncaster East VIC
Brown Gouge — Shop 12, Brandon Park Shopping Centre, Wheelers Hill VIC
Brown Gouge Drycleaners — 6/333 Drummond St, Carlton VIC
Similar companies nearby
Maling Road Dry Cleaners — 64 Maling Rd, Canterbury VIC
Greythorn Dry Cleaners — 281 Doncaster Rd, Balwyn North VIC
Belmore Dry Cleaners — 389B Belmore Rd, Balwyn VIC
Alter It — Central, Level 2, Shop SP039/17 Market St, Box Hill VIC

Brown Gouge Dry Cleaning reviews

12
Sort by: date highest rated lowest rated most helpful
Rincy
10 February 2023 12:49

Don't go! ! ! The woman at the front desk is even more widowed. She ruined a piece of clothing worth several hundred dollars and told me that it was a quality problem with the manufacturer. Tell me if it is damaged after washing, you will take the risk on behalf of you by signing, but you never said anything about fading when you signed it! ! Don’t go there, it’s time to go bankrupt and you won’t be compensated if you live or die. Tell me to help me wash my clothes again. I’m sick of my brain. Tell me that your clothes are dyed and you can still wear them.

Zhongzhuo
14 January 2023 9:28

Terrible service attitude, don't go near it will become unlucky! ! ! Knowing that I made a mistake and ruined my clothes, the boss said, "I know I made a mistake, but I won't pay. You have to understand the hard work of being a boss. " I understand your hard work, but who understands your bad clothes? I didn't earn the money for the clothes? Really don't come here

Yue
29 September 2022 0:32

Don't believe the comments below, I don't believe it, and after washing, I found that the clothes are dirtier than before sending them. I suspect that they still use my clothes as rags

Jacob
23 March 2022 5:52

Misleading and unclear. Confusing repair price and dry cleaning price. Quality is average, shirts still had creases on them.

Lee
09 November 2018 14:07

Extremely rude ladies. I am Chinese but I couldn't stand for their behaviour. So embarrasses as being a Chinese.
They charges me twice on my clothes, said that I didn't pay what I gave them my clothes. Obviously I did.

Sarah
03 March 2018 21:31

I took in a jacket for minor repair anticipating almost the cost of a replacement and was pleasantly surprised. Very polite and reasonable

Stella
22 May 2017 20:04

OMG! Such a racist Chinese lady working there. She looked through me instead of looking at me. She was very very rude. Also I dont understand why a dry cleaner would ask if my dress is a formal dress as the charge is different. I dont think its any of your business how / what occasion I choose to wear my dress. As a migrant in this lovely its a shame. When you have a business that deals with the public. Customers are important to the survival of your business. Really appalling!

Breannon
14 May 2017 16:08

DO NOT GET DRY CLEANING DONE HERE! They charged me $33 from a SEMI-FORMAL dress.and when i got it back they had taken the colour out of the baby blue dress! IM SO ANGRY!

K t
13 May 2017 16:07

Had my pants done there come back in 3 days haven't even started work on it. No calls from them no nothing letting me know.

Ross
10 May 2017 12:41

Beware they burn your buttons!
Brought a Country Road shirt in to be dry cleaned after I had worn it once they burnt/melted/cracked the buttons on the collar, both cuffs and the spare buttons on the bottom of the shirt.
The other 6 Van Heusen shirts I took in to get laundered only had also had damage to the cuff and collar buttons though not to the extent of the other shirt.
I was told "It is not our fault it is a new machine and it just does this. "
The buttons on the Country Road shirt were replaced with similar buttons at no charge and I was offered a complimentary single shirt dry clean.

Melbournian
21 April 2017 7:35

This is the rudest, angriest, ignorant woman I have ever met. Do yourself a favour and go over Box Hill Central north and on the top floor is a lovely Dry Cleaners. This is racism in full flight.

Meliame
03 April 2017 11:11

Chinese lady there is was so unwelcoming and not to mention dodgy. Not only they charge you an arm and a leg for dry cleaning she couldnt even give you a proper price until you pick up apparently. Cost $20 to dry clean a short dress. Like seriously. My normal dry cleaner charges me $6 or $15 for 3. They are rude and ridiculously expensive. I would recommemd to look elsewhere.

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