OCEANIABIZ.COM

Brides & Beauty

Address 45 Marine Parade, Melbourne VIC, Australia
Phone +61 3 9005 5908
Hours 09:00-20:00
Website www.bridesandbeauty.com.au
Categories Make-up Artist, Beauty Salon
Rating 4.7 13 reviews
Similar companies nearby
Shellz Brow Bar — 807/163 Commercial Rd, South Yarra VIC
Zoma beauty & makeover lounge — 132 Acland St, St Kilda VIC
Laurie Alexandra St Kilda — 4/21 Irwell St, St Kilda VIC
Edwards And Co Melbourne — 26 St Edmonds Rd, Prahran VIC

Brides & Beauty reviews

13
Sort by: date highest rated lowest rated most helpful
Michelle
19 September 2019 19:35

Wow, Can I just say thank you Shelley, you are one very talented lady with a beautiful personality to match.
You need look no further if you want a professional job done in all areas of services she provides.
I have had my lip-line tattooed among other things by Shelley, which changed my life.
Her tremendous attention to detail shows ones passion for her work.
I highly recommend her, Thank you thank you Shelley.

Jane
20 October 2018 23:07

Could not have asked for better make-up. Shelley made my bridal party and I feel and look amazing. She was relaxed, fun and professional which made for a stress free wedding day. I also had a spray tan with Shelley which was the best I've had. Thank you Shelley

Caitlen
15 September 2018 14:50

Shelley saved my wedding day! I had a makeup artist that canceled on me 4 weeks before the day for very unprofessional reasons- left me hanging and very stressed. Shelley was accommodating to help me out last minute and was sympathetic to my skin sentivties also that was a concern. I can’t highly recommend her enough. Thanks so much for such a awesome job and a good laugh.

Philippa
04 September 2018 22:36

I was very happy with the make up Shelley did, but was not pleased with her demeanour while doing it or her communication in the lead up. I also don't think the make up lasted that well throughout the day, granted it was difficult conditions as it was a hot, humid and rainy day. In our initial correspondence Shelley said that she would do airbrush makeup which my understanding is that it lasts longer, however she never mentioned that again. To be fair, I didn't ask (honestly because I wasn't sure what the difference was until someone was talking to me about it the other day), but I still think it's weird to offer a product and then deliver something different.

Shelley had some reasons for her poor communication and I believe I cut her a fair amount of slack, but found it continually frustrating. When I booked my trial with her I emailed her a question a couple of days beforehand, only to find out that she hadn't booked the hair stylist for the trial so she cancelled and rescheduled me. I didn't realise that they were separate trials and Shelley never clarified that to me when organising it originally- as the professional in this situation I would have thought she would have. Not a big deal, but a bit irritating.

When we did reschedule the trial I received a text in the morning asking if I could arrive half an hour earlier. I didn't mind and so did so, only to receive a frantic call that she was running late which left me waiting on the side of the road for her to arrive. Shelley appeared flustered and rushed after coming from an off site job, and I think perhaps she should have scheduled herself some buffer time between appointments so as to appear calmer and more professional. She also spent quite a bit of time on her phone during the trial which I thought was odd, but I was really pleased with the make up she did and thought that as this was just the trial she would surely be more attentive/less distracted for my wedding day.

When confirming with Shelley, I notified her that the time I needed to be ready by on my wedding day had changed and was now earlier and she altered her start time accordingly. She did not, however, communicate this change of time with the hair stylist she had organised, nor did she tell the hair stylist what the address was to get ready at. This meant that the hair stylist messaged me the night before my wedding in order to ask the address and happened to mention a much later time to arrive than I expected. I was very fortunate that the hair stylist was accomodating of this last minute change of time, however I found this miscommunication about timing unnecessarily stressful. As Shelley was the one organising the hair stylist I feel that it is her responsibility to notify the hair stylist of changes to the booking. Failing that, she should have told me that I needed to let her know. Another frustrating miscommunication.

While Shelley was doing everyone's makeup she spent a lot of the time checking her phone and especially talking loudly on it. She told a client that she was already booked on a day but she would take their booking anyway, and then spent the rest of the time trying to find someone who would cover her now cancelled original booking for her, among other things. I don't recall her making any conversation with my bridesmaids, mother or myself that wasn't about her. Overall, she was quite a disruptive presence to be in the room. Shelley didn't seem focussed on the job at hand and was more focussed on her phone and booking other jobs. I never felt like we were the priority and I do think that on the morning of my wedding, for the few hours that she was with us, that Shelley could have prioritised us and the task at hand.

Let me say once again that I was pleased with the makeup she did and the speed with which she did it. She is clearly a very experienced makeup artist. However in my case her professional communication and demeanour was lacking and extremely disappointing. I always felt as though she was juggling several things and that I was not the priority.

Philippa
19 February 2018 17:33

I was very happy with the make up Shelley did, but was not pleased with her demeanour while doing it or her communication in the lead up. I also don't think the make up lasted that well throughout the day, granted it was difficult conditions as it was a hot, humid and rainy day. In our initial correspondence Shelley said that she would do airbrush makeup which my understanding is that it lasts longer, however she never mentioned that again. To be fair, I didn't ask (honestly because I wasn't sure what the difference was until someone was talking to me about it the other day), but I still think it's weird to offer a product and then deliver something different.

Shelley had some reasons for her poor communication and I believe I cut her a fair amount of slack, but found it continually frustrating. When I booked my trial with her I emailed her a question a couple of days beforehand, only to find out that she hadn't booked the hair stylist for the trial so she cancelled and rescheduled me. I didn't realise that they were separate trials and Shelley never clarified that to me when organising it originally- as the professional in this situation I would have thought she would have. Not a big deal, but a bit irritating.

When we did reschedule the trial I received a text in the morning asking if I could arrive half an hour earlier. I didn't mind and so did so, only to receive a frantic call that she was running late which left me waiting on the side of the road for her to arrive. Shelley appeared flustered and rushed after coming from an off site job, and I think perhaps she should have scheduled herself some buffer time between appointments so as to appear calmer and more professional. She also spent quite a bit of time on her phone during the trial which I thought was odd, but I was really pleased with the make up she did and thought that as this was just the trial she would surely be more attentive/less distracted for my wedding day.

When confirming with Shelley, I notified her that the time I needed to be ready by on my wedding day had changed and was now earlier and she altered her start time accordingly. She did not, however, communicate this change of time with the hair stylist she had organised, nor did she tell the hair stylist what the address was to get ready at. This meant that the hair stylist messaged me the night before my wedding in order to ask the address and happened to mention a much later time to arrive than I expected. I was very fortunate that the hair stylist was accomodating of this last minute change of time, however I found this miscommunication about timing unnecessarily stressful. As Shelley was the one organising the hair stylist I feel that it is her responsibility to notify the hair stylist of changes to the booking. Failing that, she should have told me that I needed to let her know. Another frustrating miscommunication.

While Shelley was doing everyone's makeup she spent a lot of the time checking her phone and especially talking loudly on it. She told a client that she was already booked on a day but she would take their booking anyway, and then spent the rest of the time trying to find someone who would cover her now cancelled original booking for her, among other things. I don't recall her making any conversation with my bridesmaids, mother or myself that wasn't about her. Overall, she was quite a disruptive presence to be in the room. Shelley didn't seem focussed on the job at hand and was more focussed on her phone and booking other jobs. I never felt like we were the priority and I do think that on the morning of my wedding, for the few hours that she was with us, that Shelley could have prioritised us and the task at hand.

Let me say once again that I was pleased with the makeup she did and the speed with which she did it. She is clearly a very experienced makeup artist. However in my case her professional communication and demeanour was lacking and extremely disappointing. I always felt as though she was juggling several things and that I was not the priority.

Holly
12 October 2017 9:00

The lady's Shelley and Sharah were incredible There service was on point! They were so fast and experienced! They knew what myself, 3 other bridesmaid and bride wanted and delivered our faces in no time at all. My makeup was flawless and my hair looked amazing. I felt like a beautiful princess! Thanks so much ladies! Highly recommend

Amanda
02 October 2017 11:50

Professional, caring & understanding. Amazing artist & fantastic job. Shelly goes above & beyond to make your day special.

Jacqueline
21 September 2017 21:49

I could not recommend Shelley highly enough. I used Shelley to do my hair and make up for my wedding day. She made my day stress free and I really enjoyed getting ready. She was very professional and attentive to what I wanted and nothing was too much trouble. I received compliments all day as to how flawless my hair and make up looked. I will definitely use her services again.

Sarah
17 July 2017 7:09

Shelley was the make up artist for my bridesmaids and I. Shelley is the ideal make up artist for a bride on her wedding day. Not only is she an amazing make up artist who I have complete confidence in, she is professional, funny, efficient, and a great communicator, so you can achieve the perfect look that you want in a relaxed environment! I love the air brush tools that she uses too, it helped create a flawless look. Thanks Shelley!

Sophie
09 July 2017 8:20

Shelley from Brides & Beauty was so lovely to work with and (along with her team) delivered wonderful results for hair and make up.
My bridesmaids and Mum were so happy and they all looked incredible! Would definitely recommend Shelley!

Wylie
19 May 2017 8:19

Shelley did a brilliant job of my four bridesmaids and I. She airbrushed our make-up, which gave a beautiful light finish which lasted all day. She was driven to make sure that I was 100% happy. Sharah did everyone's hair beautifully which also lasted the full day. Our finished look was elegant and sophisticated which was exactly what I was after. Review by Lisa Wylie

Leah
15 May 2017 17:58

Most amazing make up artist and hair stylist! I can't thank Shelley and Shara enough for the beautiful job they both did on myself and my bridesmaids. Made my day completely stress free and both are just such beautiful and easy going girls! Would recommend them to absolutely everyone! Much love girls and thank you again xxxxxx

Holly
03 April 2017 13:38

The lady's Shelley and Sharah were incredible There service was on point! They were so fast and experienced! They knew what myself, 3 other bridesmaid and bride wanted and delivered our faces in no time at all. My makeup was flawless and my hair looked amazing. I felt like a beautiful princess! Thanks so much ladies! Highly recommend

Add review