OCEANIABIZ.COM

BP

Address 36-37 Gisborne Cres, Reservoir VIC, Australia
Phone +61 3 9469 4103
Hours 00:00-24:00
Website map.bp.com/en-AU/AU/gas-station/reservoir/aa-reservoir/3722
Categories Gas Station, Car Wash, Restaurant
Rating 1.8 16 reviews
Nearest branches
BP — 925 Plenty Rd, Kingsbury VIC
BP — 1050-1054 Plenty Rd, Bundoora VIC
BP — 123 High St, Thomastown VIC
Similar companies nearby
BP — 408 Bell St, Preston VIC
Coles Express — 192-202 Broadway, Reservoir VIC
Coles Express — 1-5 Murray Rd &, Chifley Dr, Preston VIC
Metro Petroleum — 212 Mahoneys Rd, Thomastown VIC

BP reviews

16
Sort by: date highest rated lowest rated most helpful
Divyesh
29 June 2023 11:57

I refilled my petrol tank at 11am 23/04 Sunday. Customer representative was rude!
Never refill from here! There is more petrol station near by!

nourhan
20 May 2021 0:00

These are the worst customer services ever, they so rude and don't help you at all when you need it and just don't understand or speak English properly and also they just ignore you and so loudly voices. So don't ever go their

fransiska
16 May 2021 14:36

First time found Car Wash (Manual/Machine) in Melbourne, thanks to BP. They had many options for car wash, and the queue isn’t that long. 2$ for 4 minutes, pay with coin or banknotes for manual. For the car wash by the machine, you need to pay at the cashier first. We loved BP than any other petrol station.

lighttl
03 May 2021 12:27

They use a no tap-on function POS machine to save bank fee, but not telling customers. The doggy guy who working there will pressure customers to show the bank account to prove money there and finally push u to pay by card with saving account. This shop can just make a sign there, not to show off his arrogant ugly face.

Amalesh
12 March 2021 16:53

Don't buy anything other than fuel, The manager is really irresponsible and never got a proper response. Got a gift card from this place which wasn't loaded with money and went to store like some 10times to sort out but never heard anything apart from "come back later".

BlazeShotU
15 February 2021 1:50

(25/12/2020 at 6: 35pm) I stopped off at this place for a snack on my way home but turned away after being observed and pressured by the worker behind the counter; who also closed the auto door briefly when I was trying to leave as maybe he thought I was shoplifting. This to me is terrible customer service; I felt unwelcomed and distrusted.

M R
03 April 2020 22:20

I'm a local and almost never seen the place with a functioning air unit, also the disel fuel here is highly questionable!

Rndom
13 February 2020 14:48

Forced to prepay fuel due to my plate number not being on their 'database'. Thats a blatant lie. Never again. BP u r on notice.

Jalal
21 June 2019 6:39

Shaikrishna he is in the counter now at 11: 30 pm. Wont let me go in to the toilet. This is disgraceful.

Amanpreet
09 April 2019 11:36

Got gas tank full from this fuel station and the guy named Swaroop didn't let me use the toilet. What a shame to customer service.

Dimitrios
16 January 2019 13:22

23/11/18 night the two guys working there are useless. Went to buy cigarettes and on my way out I realized i got the wrong ones. Went back to swap then and the guy said “I showed them to you, you confirmed, I can’t swap it”. The ones I wanted are exactly the same price but even if it wasn’t I told them i could pay the difference. Great customer service

Nick
25 August 2018 4:38

Difficult to get in and out of due proximity to very busy round-about. Most staff are friendly, except 1 male who is a down right pig. Prices instore are high on most things. On a positive note, can earn velocity points.

Mohamed
31 July 2018 5:00

On the 20th of june 2018 me and a freind were on our way to fill up at a servo station on the corner of broadway and boldrewood parade. Im of african background and friend is caucasion.
We commenced to both fill up our cars.and his one surprisingly started working.while mine didnt. I went inside to go see why mine wasnt working and i was asked to pay first.and when i asked why the only reply i got was, "im sorry sir" this is pure racism.
I tried to speak to the manager who totally ignored me and went about his own business.

The service that i have received was absolutely disgusting and i do not recommend anyone to go and fill their tanks up at this local bp.

Salman
02 June 2018 18:46

Rude customer service and he can't accept pre pay in litres but only in dollars. New level of useless.

Antonio
09 May 2018 8:25

Not a bad petrol station. There are two entrances which you may enter this BP service station, the Boldrewood Parade street entrance (immediately after the roundabout) or the Gisborne Cres entrance.

It is quite a large BP service station, which means you don’t normally have to wait. I have never used the automatic car wash so I can’t comment on this. Overall it is what you would expect from a service station.

Tom
25 May 2017 11:42

Avoid this service station. Better off using the Coles Express Shell on Broadway. Used the car wash which damaged my car and they refused to repair it. Customer service is non-existent.

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