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Boxtech IT

Address 17/31 Queen St, Melbourne VIC, Australia
Phone +61 1300 781 462
Hours 00:00-24:00
Website www.boxtech.com.au
Categories Computer Support and Services, Computer Consultant, Computer Security Service, Computer Service
Rating 5 31 review
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Boxtech IT reviews

31
Sort by: date highest rated lowest rated most helpful
Tim
15 March 2023 10:13

Boxtech IT have been invaluable in establishing a new medical practice with an IT system that has made my working day very efficient and easy. The initial set-up was great, but it is the ongoing support day to day from team that makes me believe I have made the right decision in using their services

user
03 February 2023 6:22

Incredibly knowledgeable team that deliver fantastic results with friendly, punctual service. Highly recommend!

Kelly
29 January 2023 8:15

Very happy with the service and support I have had, the team have gone above and beyond I would definitely recommend boxtech IT

Atheel
13 January 2023 16:46

I can not recommend this company and its staff high enough, very professional and very good at what they do, always on time and very quick response when asked to help.excellent customer services and communications.

Giacomo
10 January 2023 13:54

Boxtech have been managing our IT infrastructure for the past couple of years, and the experience has been exceptional. Always a prompt service and response time from the professional and knowledgeable team. They’ve effortlessly moved us onto the cloud, a process which I expected to be a lot more stressful. I highly recommend these guys to anyone with commercial IT needs and look forward to continuing our future together.

Tom
23 December 2022 2:01

Love working with the Boxtech team - always provide an excellent level of service and they are always so friendly and professional.

Tim
18 May 2022 0:50

Shaun from the team at Boxtech assisted our business to address outdated networking, hardware, software and systems that were frustrating us and holding us back. This resulted in a much faster and easier to maintain setup that has allowed us to painlessly expand our IT operations & systems, and have them working for us in the background, rather than being a hinderance.

Shaun was knowledgeable, friendly and professional, and importantly did not confuse us with computer jargon. He demonstrated a high degree of understanding and interest in actually helping our business for the long term, and was very service oriented.

Based on our experience, if you need IT help, I'd highly recommend you have a chat with Boxtech and find out how they can help simplify and improve your setup.

Trent
15 April 2022 6:18

I have worked with the Boxtech team across multiple sites around Melbourne. Exceptional with a high level of attention for detail, is the only way I would describe the team. They insist on providing the most logical, turnkey solutions tailored for individual business needs. I highly recommend and trust Boxtech.

user
10 April 2022 20:23

As manager of a medical practice, rapid access to and security of patient data is always paramount. Boxtech work hard to offer well defined, best practice solutions for this. They also offer prompt, calm response and action when I. T.support is required which is vital.

Michael
09 April 2022 16:59

We have been dealing with Boxtech for many years now. They are extremely knowledgeable, professional and very helpful. We share a number of common clients and I have heard nothing but positive comments about their service. Highly recommended!

Jacqui
22 January 2022 17:17

We are a large medical specialist practice with many complex facets. Boxtech have met all our needs, they are very professional and have quick response times.
I would highly recommend them.

Hampstead
17 January 2022 22:47

We have had the pleasure of working with Boxtech IT for several years who have provided an exceptional service to us. Boxtech IT are always professional, deliver quality service, are prompt in replying and tend to go the extra mile. We highly recommend Boxtech IT for all of your IT requirements.

Nicholas
24 December 2021 9:21

I have dealt with Alec for years. Very responsive and always professional. Nothing is too much trouble and issues are always fixed in a timely fashion. Excellent team to deal with.

user
09 December 2021 1:28

I can highly recommend Boxtech IT to anyone who is looking to engage an IT technical company. Boxtech IT have been instrumental in the early phases of establishing our computer network. Since then Boxtech IT have been instrumental in upgrading, reconfiguring and maintaining all our IT requirements to ensure compliance with all regulatory and policy standards.

I found all their IT technicians to be extremely skilled, knowledgeable and keeping up-to-date with all technological innovations. Boxtech have been providing us with solutions to our ever-changing software/hardware/cloud-based applications.

The Team is available for technical support during the day as well as after-hours. This is a huge advantage and peace of mind for us, knowing that there is Technical Support available, because we are fully computerised the entire network is integrated so we would be completely paralysed if that support was not available in a timely manner.

I also enjoy reading their monthly Newsletter!

Simon
29 November 2021 15:56

For General Practice and GPs, Alec and his team are excellent in IT, cloud and software, and are knowledgeable with accreditation also.

user
26 November 2021 7:18

Have used Boxtech's services for several years now and very happy. Always very quick to respond to issues and have helped put in the right infrastructure to support the growth of my company.

Stephanie
08 November 2021 3:42

I have worked closely with Shaun and the team over the last 4 years. They have always provided outstanding professional technology services. I would highly recommend for any commercial operation that is looking for tech support.

Priscilla
05 November 2021 17:39

BoxTech team is one of the most reliable, smart & knowledgeable, professionalism second to none, and yet very responsive at anytime. Great company are built upon great people, which make a great team) Shaun, Brent and Alec are the most genuine and passionate people that I've come across so far in the IT industry for my needs.

I can't praise & thank you enough, for all the hard-work and complicated tasks that they do for us. Nothing impossible for them and the best part is they work alongside with you, according to your needs and terms!

They don't simply push / sell you things and asking you to upgrade unnecessarily things for the sake of their profit. I've used 3 different other IT company, before get introduced to BoxTech IT about 3 years ago. I thought they're too good to be true back then! They certainly prove me wrong!

Their works are impeccable, attentions to details and consistent throughout, especially during pandemic and difficult times. They do things above and beyond, which shows their level of professionalism, work-ethic, expertise & accountability.

BoxTech IT has given me peace of mind and take some of the work off my shoulder, especially running a busy Medical-Spa practice, that's need reliable good IT & communication systems.
I highly recommend BoxTech services to any other prospective clients, that needs serious long-term solutions for your IT systems!
Well done and keep it up the good work guys)

Joshua
03 November 2021 5:50

Very happy with the level of service provided by Boxtech for our medical clinic. Personable and knowledgeable staff willing to work with us to keep our IT systems running well.

Natalie
03 November 2021 0:04

Very professional and great quality service!
The team take pride in their work and are very reliable.
Highly recommend!

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