Bottle King Liquor
| Address | 19 Pascoe St, Pascoe Vale VIC, Australia |
| Phone | +61 3 9306 9165 |
| Hours | 11:00-23:00 |
| Categories | Liquor Store, Alcoholic Beverage Wholesaler, Beer Store, Ice Cream Shop, Party Equipment Rental Service |
| Rating | 1 1 review |
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Bottle King Liquor reviews
1 Ordered through Doordash today. Ordered a bottle of vodka and 2 bottles of wine $$. When order arrived it contained two bottles of wine and a 6 pack of light beer. Delivery driver was kind and offered to stay with me whilst I rang store, after three attempts spoke to a man at the store.
He told me the the bottle of vodka I wanted wasnt in stock. After me stating I didn't order light beer, no apology. After I informed him it's his responsibility to contact the customer to tell them the item isn't available and offer alternative he apologized then went on a rant about Doordash orders and blaming his co- worker for the problem with Doordash and the stores advertised stock. States there's nothing he can do about an it and I have to return to items in store or I have to complain through Doordash who wanted to be offer me a $20 credit.so I have lost money whilst receiving an item I never wanted and will only consume when there is no alternative.
It is a joke, unprofessional.will NEVER use this bottle O again.