Bona Australia

I actually really used to like these products for their ease of use and functionality, but not anymore.
Unfortunately I’ve had a really average experience using the current timber floor mop ranged with the spray function not working properly.
The first time I had this issue right after I purchased the new mop, I contacted the manufacturer who informed me there was an issue with the cartridges and they provided me with a new one free of charge. Fine. However this only temporarily fixed the problem and after a couple of uses, the spray function is failing again, meaning the mop is now useless and after removing the cartridge, a spring has now popped out and I have no idea how to put it back together.
Won’t be wasting my money on these mops again.

Tried to contact Bona Australia via their website, no joy, so called their Melbourne Head Office but number is not connected. Where are they?

Delivering amazing Customer service - Great Range of ALL professional products - Reliable and always on time with deliveries and outstanding quality. The way service should be.
Revolutionising the way you See & Feel timber floors, POLACO Craftsmanship Floors, offers timber restorations that Bring your Timber Back to Life
To do so, we need to use the Best tools, machinery, materials and the Best Coatings. This is why we shop here. Where professionals ought to shop.

Went in there first time ever Bada Bing Bada bang in and out great service no messing about perfect for trade. Awesome products.

Lasts for years, whilst our neighbours gloss two pack is scratched and unsightly, Bona has protected the timber and retained the same finish

Great to deal with, knowledgeable staff and great technical advice and assistance. Nice to deal with experts who sell good quality products.highly recommended.