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Binks & Associates Pty Ltd

Address 2/390 Canterbury Rd, Surrey Hills VIC, Australia
Phone +61 3 9536 5700
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website www.binksandassociates.com.au
Categories Property Management Company, Corporate Office
Rating 3.5 58 reviews
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Binks & Associates Pty Ltd reviews

58
Sort by: date highest rated lowest rated most helpful
John
09 December 2023 10:32

Thanks to Gershwin and the team at Binks for the great work attending immediately to maintenance issues and making progress on what are complex construction faults. Always returning emails and at times visits to the property which is essential to understanding what phone conversations and emails can’t make clear.
John

Joel
24 November 2023 4:27

I would like to thank and recommend Justin as owner corporation manager for all his work and services at our building in Caulfield THANK YOU

Melissa
22 October 2023 5:27

Sharon Howard has been a great property manager since she has joined Binks - helpful, responsive and I've really appreciated her advice. 5 stars for Sharon.

Jacqui
15 October 2023 15:47

Finding a body corporate manager who is experienced, knowledgeable, and customer focus is rare!

Sharon from Surry Hills office came onboard as our OC manager recently and within a month she has sorted out a mess that our previous OC manager put us into! Sharon is clear and to the point!

Sharon I personally want to say an even bigger thank YOU with everything you have done these last couple of weeks sorting this mess out! I am so appreciative, I worked hard to buy my place and to have your experience, knowledge and focus on GSD! I feel like I’ve hit lotto and having my stress and anxiety now gone! Thank you. Jacqui

Alexander
14 October 2023 20:01

Called and emailed multiple times. Told verbally someone would get back to me over a 5 week period and nothing! Terrible service, would not want my property managed by them!

Rochayne
05 October 2023 13:12

I have found Binks & Assoc.to provide a very professional service, very happy with them as my OC.

Yolanta Cupples
12 September 2023 1:07

Do not deal with Binks unless you want your property to turn into a slum. Own an apt in a small block which is now managed by Binks. No maintenance or caretaking done for over 12 months but charging fees & paying out for this non existent service. Manager Justin a total dud. Happy to talk to other owners - 17 Howitt St Sth Yarra, Yolanta 0428 311 549

Helene
04 September 2023 7:08

Many many belated apologies for supporting previous Insane behaviour of one home owner here
How fortunate you are to be rid of this property
Asking Pierre to cease repairs to fence surrounding my yard Told me to Get F
Informed to stop by bodycorp
He does what he wants! F**k bodycorp
I have been rewarded with over 11 months of ongoing petty vindictive activity
Again I’m extremely apologetic for my support of this previously
His quest to have me Jailed
Normal Postings in foyer
Sending Anonymous letter by Pierre
A good man. Does not make it a fact
Spectrum revenge

Felicia
22 August 2023 3:29

Todd is often unresponsive (if an employee is going on leave, someone else should be stepping in to respond in their absence - it’s not as if there are fees discounted for the period of time in which the manager is absent) and unhelpful. Given it his job to manage the strata, it is telling that he is often unable to answer queries satisfactorily (even in relation to the fees Binks are charging without consent) and fails to realise that each lot has its own street address and separate entrances. Owners corporation managers are fairly useless in general, but this takes it to a new level.

claudio
20 July 2023 7:38

Thank you Sharon, It is rare to have such prompt and efficient service from a Strata Manager, however in this case, I can highly recommend Sharon Howard of Binks and Associates. Sharon went above and beyond in assisting me with a difficult situation, communicated swiftly with myself and other stake holders and found solutions to the issues presented to her, much appreciated and thank you again.

Tim
20 June 2023 0:28

We inherited this company when our old OC sold to them. It has taken 7 months to get us a new gardener (their first job) It was getting no where so owners provided them with 4 gardeners to quote as OC said they couldn’t get anyone due to a trade shortage. We have had to remind them about an AGM, if I could give less than 1 star I would. I am not sure if we are just unlucky with our manager but apart from long delays, there are constant excuses and contradictions. I would not recommend this OC to anyone. They have been slow at everything except sending out fees.

Lionel
26 January 2023 9:07

I've been dealing with Binks for about four years. I've found them very slow to deal with maintenance issues. It's been almost two years since an AGM. They've changed the person looking after our file on four occasions, and never do they inform us. We only find out after chasing up on unfinished business.

Quotes are sought by Binks that have so little detail that there's no knowing the scope of the works, or any capacity to hold the trades service to account.

They can hold onto urgent reports for weeks and not inform you that they are available. A frustrating chain of inaction. Its almost like they have wanted us to drop them as our managers, whilst being happy to take our fees until we give up on them.

hoey
31 December 2022 1:18

I am enjoying the very good cooperation and, more often than not, quick responses from Sharon, who is new to Binks and I think its necessary that good work by any new staff, of any organisation, should be raised to the attention of everyone.

Chris
29 December 2022 22:07

Having dealt with the team at Binks over the past 3 years I have found them to be extremely professional and have promptly responded to all communication.
I have comfortably recommended them to a number of my clients looking for better outcomes for their properties.

user
16 December 2022 18:04

We would like to thank Binks and Associates, our Body Corporate Manager for a very timely, prompt and efficient service in our time of need. They coordinated the tradesmen very efficiently and the job was completed with minimal disruption to all tenants. Thanks again.
Would definitely recommend as Body Corporate Managers.

Jade
30 November 2022 4:10

It's been a pleasure working with Kim from the accounting team. She is very knowledgeable, courteous and always happy to help. We can surely rely on her to manage the accounts of the Owners Corporations in the most efficient way.

The
17 November 2022 9:17

Have worked alongside Binks for many years now. Have found them to be professional and efficient. May our working relationship continue to be beneficial for us both.

Paul
02 November 2022 4:58

Have had some great experiences with the team at Binks. Consistently recommend them to my clients and especially developers to manage buildings and always get great reports back about them being pro-active and taking ownership of any issues that arise in buildings that they manage.

Chrisj
19 October 2022 7:13

Beyond poor. Should get a negative star rating. Major issues are just left to get worse despite repeated requests.

Emma
13 October 2022 2:32

I have worked with binks for many years. They have always been very efficient and easy to deal with

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