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Bigfish Services

Address 37-41 Elizabeth St, Doncaster East VIC, Australia
Phone +61 408 228 053
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Website www.bigfishservices.com.au
Categories Fountain Contractor, Fiberglass Repair Service, Landscaper, Pond Contractor, Pond Fish Supplier
Rating 5 14 reviews
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Bigfish Services reviews

14
Sort by: date highest rated lowest rated most helpful
Edward
18 February 2022 20:37

Rob and his team provided me advice on fixing a leak the 5 so called experts could not solve. Best advice I can give "Leave pond building to the experts, never ever use a landscaper to do it unless you like mud and high water bills"

Antony
16 November 2017 14:57

Justin and Tony gave us excellent advice to solve our fish pond problems. Their costs were more reasonable than others we had had discussions with and they managed the whole process in a friendly and professional manner. We particularly appreciated that they came when they said they would and the job was done in the time estimated. They also made valuable suggestions that we hadn't thought of. We'll be happy to have them back any time for continuing maintenance.

Lou
14 November 2017 21:49

Justin, Aaron and I are so thrilled with the 2 ponds that you have done for us. From start to finish you were an absolute professional to deal with and have captured the look that we wanted with the plant selection and layout for each pond. They really have become an incredible feature to our garden and house. A big thank you from us and our very happy 108 Fish!

Cassandra
08 November 2017 12:12

Hi Justin,
The new fish pond you built for us not only looks great but the design fits in perfectly with the already established landscaping and theme of the garden. The filter and pump you installed are also very good with very little maintenance required compared to past pond setups I have had. Would not hesitate to do business with you again - especially appreciate you completing the project over the busy Christmas period.
Cheers john

Christine
01 November 2017 21:37

I have been using Bigfish Services for several years now. Whatever my needs Justin delivers - whether it be maintenance of ponds and pumps, fibre glassing a water feature, providing plants or fish or just advice. His service is always professional, prompt and delivered with genuine delight in what he does and a warm smile on his face that makes it a pleasure to do business with him. I highly recommend Bigfish Services to anyone who would love to have a water garden.

Wal
02 October 2017 6:20

I first met Justin Reaper when I was a customer of Gedye Water Features. I had had a Japanese garden with a fishpond for years, but my fish did not live long and had to be constantly replaced. So I turned to Gedye - and subsequently Bigfish Services - for help. They have been outstandingly helpful and reliable.

Bigfish Services have now looked after my Japanese garden pond and my fish for some years. I have left everything to them - pumps, water aeration, waterfalls, and since they came up with the necessary changes. The ponds have never looked better and the fish have stopped dying and now look extremely healthy.

Bigfish Services have looked after every crisis. When one of the ponds - now 50 years old - started leaking, they were able to fiberglass-line the pond for a tiny fraction for what it would have cost to dig out the concrete and remake the walls.

When the pond was contaminated with aquatic parasites after a friend gave me some of his fish, which turned out to be infected, a substantial number died, and I called in Bigfish Services. They immediately came in and knew exactly how to treat the pond, fix the problem and avert a disaster.

Since then, they have helped e with such items as garden design, pump replacements, filter cleaning and every aspect needed to keep my set-up perfect. And all this was done at very reasonable prices. This outfit knows exactly what they are doing, they do it perfectly, at a very acceptable price and with a minimum of fuss or drama. I'm both elderly and handicapped, and even though the gardens - which I have had for over 50 years - are the joy of my life, I could not manage without the excellent help from this outstanding outfit.

Walter Glaser

Peter
26 September 2017 8:25

We had a lot of problems with our ponds which had been installed by a landscape gardener, we called Bigfish services in who quickly diagnosed the cause of the problems and proposed a solution. The work undertaken by Justin has been very successful and provided our family with a lot of pleasure.

Grahame
04 June 2017 7:39

Justin has been looking after our ponds and fish for many years now. His friendly, professional service has always been appreciated. I acknowledge his attention to detail and high standards. Our ponds are a feature of the house and Justin keeps them in top condition. I would certainly recommend Justin.

Catherine
04 June 2017 5:43

Justin created our pond and continues to maintain it to a very high standard. He is very professional and his workmanship is of a brilliant quality. Both Justin and his team are friendly and work hard to achieve a great outcome. He is always willing to come out and attend to any issue we may have and offers suggestions for continuing to maintain our pond efficiently and beautifully. I would highly recommend Bigfish Services.

Atlanta
29 May 2017 17:16

I have been dealing with Bigfish services for a couple of years and there work is fantastic. I have my own Landscaping/Gardening business and I intend on continuing to use there great professional service, including being reliable and doing exceptional quality work.
I have no hesitation in recommending the team at BigFish!

Peter
14 May 2017 15:27

We have been using the excellent services of Justin and Tony now for seven years. They have always been most efficient, helpful and have a very good creative approach to creating the right layout of ponds. Their regular maintenance of our two internal ponds has ensured that the look and appeal of them continues to be a special part of our home. Bigfish are a first class business for pond and aquatic features and we highly recommend their services. Our fish always look happier after Justin and Tony have given their home a another good clean and sparkle!

Wal
22 April 2017 8:56

I first met Justin Reaper when I was a customer of Gedye Water Features. I had had a Japanese garden with a fishpond for years, but my fish did not live long and had to be constantly replaced. So I turned to Gedye - and subsequently Bigfish Services - for help. They have been outstandingly helpful and reliable.

Bigfish Services have now looked after my Japanese garden pond and my fish for some years. I have left everything to them - pumps, water aeration, waterfalls, and since they came up with the necessary changes. The ponds have never looked better and the fish have stopped dying and now look extremely healthy.

Bigfish Services have looked after every crisis. When one of the ponds - now 50 years old - started leaking, they were able to fiberglass-line the pond for a tiny fraction for what it would have cost to dig out the concrete and remake the walls.

When the pond was contaminated with aquatic parasites after a friend gave me some of his fish, which turned out to be infected, a substantial number died, and I called in Bigfish Services. They immediately came in and knew exactly how to treat the pond, fix the problem and avert a disaster.

Since then, they have helped e with such items as garden design, pump replacements, filter cleaning and every aspect needed to keep my set-up perfect. And all this was done at very reasonable prices. This outfit knows exactly what they are doing, they do it perfectly, at a very acceptable price and with a minimum of fuss or drama. I'm both elderly and handicapped, and even though the gardens - which I have had for over 50 years - are the joy of my life, I could not manage without the excellent help from this outstanding outfit.

Walter Glaser

Lucas
18 April 2017 0:07

I have been using Justin for a number of years maintaining my fish ponds and general cleaning. I have found Justin and his team always on time and very professional in what he does. He takes pride in his work and is very easy to get along with and I can highly recommend him to anyone who needs help with their ponds.
Geoff. Ryan

Caterina
06 April 2017 21:19

I've been using Justin and his team from Bigfish for many years now to maintain my pond in my inner city Carlton home. Bigfish has not only maintained its successful running with regard to pumps and filters, but also provided me with beautiful pond plants and a cleaning facility that has enabled my pond to remain sparkling clean. Bigfish is a company that not only provides a service to its clients but builds a lasting relationship with them, I have no hesitation in recommending Bigfish to anyone who is seeking a complete, professional service.

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