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Berwick Hyundai

Address 34 Kangan Dr, Berwick VIC, Australia
Phone +61 3 8777 1317
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30
Saturday08:30-17:00
Sunday10:00-15:30
Website www.berwickhyundai.com.au
Categories Hyundai Dealer, Auto Parts Store, Car Dealer, Repair Service, Mechanic
Rating 4.4 83 reviews
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Berwick Hyundai reviews

83
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John
19 January 2024 11:04

Fantastic service department at Berwick Hyundai, especially Danny who was very helpful over the phone with a quick fix to a steering wheel problem. Sue Peterson - 22 01 24

Dana
19 January 2024 2:50

We recently purchased our third Hyundai from Berwick Hyundai and from the get go Pedro was a pleasure to deal with. Unlike other dealerships we had visited, Pedro gave us space to breathe and look around. If we had any questions, he was then happy to answer them. It was a toss up between the Santa Fe Highlander or Toyota Kluger but we decided with Hyundai because we trust the brand, and because we received such great customer service. Pedro was very patient explaining all of the different vehicle variants and their features but most of all, he wasn't at all pushy! We even got a nice customised surprise video on the day of pick up! If anyone is looking at purchasing from Hyundai Berwick, definitely contact Pedro as he will look after you, during the entire process from start to finish. Thanks Pedro. Dee & Rudy.

Gillian
14 October 2023 11:49

Ail Kargar was very helpful. He went out of his way searching all over Australia to try to find the best car to suits our needs. Thank you Ali

meredith
11 October 2023 10:31

I highly recommend, if you are in the market for a new or used car, then head on down and see Liam, only new at the job but a great sales person to deal with.he was willing to help me get a car no matter what it took, Liam took the time to go through all my options and help work through them. Keep up the great work Liam, you and the team have a life customer!

Lisa
10 October 2023 13:26

We had a fantastic experience with Berwick Hyundai purchasing our car. Ray was probably the friendliest and most communicative salesperson we have ever come across - certainly knowledgeable but also very genuine & personable which came across during our discussions. Ray went above and beyond for us but we must also mention the whole customer experience was 10/10 and all the staff were amazing and accommodating as we had travelled from interstate. Couldn’t recommend Ray and the team at Berwick Hyundai highly enough - we will certainly be keeping you in mind for any future car purchases and recommending your name to everyone. Thanks again guys. Andrew & Lisa S

Cherene
05 October 2023 20:54

Cannot fault the service at this Hyundai. From Sales to service… Dana in service is always a pleasure to deal with and so helpful and friendly. Also their service guys and I believe Chris (head of service) are also all great to deal with. Nothing is ever too much trouble. Paul and Tyson were great to deal with in sales and also in showing us the Ioniq 5 and organising our test drive. All staff take the time to really talk to you and are so helpful and accommodating. I do not hesitate trusting my servicing and future purchases with this dealership. Thank you Berwick Hyundai!

Mel
31 August 2023 6:40

I had the best experience purchasing my new car from Ray Grech at Hyundai Berwick. Ray was informative had fantastic knowledge of the cars and was incredibly patient with my procrastinating! This is our 8th Hyundai purchase and it won’t be our last! Thanks for making this purchase not only so easy but a lot of fun Ray & the team at Berwick!

user
02 August 2023 1:59

Great coffee, but, better service! Glad I drove the 45 mins to Berwick, to start with. No hassles, got a good trade deal, dealt with, a great man, - the brides happy, so am I. Thanks again Ray. All the best Miles.

user
25 July 2023 11:17

We received outstanding customer service from Ray and the team at Berwick Hyundai! Highly reccomend!

Jess
13 July 2023 7:19

Excellent customer service from the team here at Hyundai Berwick. The best experience my business has had buying a car and we will be returning.
Seb was fantastic from the first meeting on a Saturday afternoon. Extremely patient, polite, knowledgeable and friendly. The customer service we received from Seb helped solidify our decision to buy the car from Berwick. When I brought my business partner along for the second meeting to finalise everything he showed her through the car and answered all her questions which she appreciated.
Lucia, Jessika and Tyson were also fantastic, helpful, and thorough. A special thanks to Ray for the great cup of tea.
Looking forward to purchasing from you again! Great customer service from the entire team, you should all be commended for a great environment!

Jessica
19 March 2023 0:24

Picked up my new Tucson N Line and it just looks way better in person! From beginning to end, their customer service was outstanding and the process was easy and straight forward. Thank you, to the team at Berwick Hyundai:)

user
26 February 2023 10:11

We walked into the Berwick Hyundai dealership only 4 weeks ago desperately looking for a new car, as we are expecting baby number 2 in March. We had put a deposit down a Kia Sorento 6 months prior but with continuous delays, we knew we wouldn’t be able to get that car anytime soon.
We spoke to Billie and she was fantastic! We test drove the Hyundai Sante Fe Highlander and placed an order for it that day. They had the exact car we wanted already at sea and the whole process took less than 4 weeks. We are super happy we went with Hyundai and absolutely love our Sante Fe Highlander.
All the team at Berwick were very professional and accomodating!

Sarah
23 February 2023 17:38

Outstanding service provided by the whole team when purchasing and picking up my new Palisade. I highly recommend talking to Sarah if your in the market for a new car, she was very knowledgeable and went above and beyond for us. If you require finance have a chat to Jessika she made the process easy.

user
09 February 2023 20:56

Dealt with Paul Weston, could not ask for a better bloke. Always helpful no matter what the circumstances, even after taking delivery on car. Highly recommend

Caitlin
06 February 2023 6:44

All of the team at Hyundai went above and beyond when we purchased our Sante Fe! We were extremely happy with the service we received! A huge shout out to Sarah who came to my home to show me the car while my baby was sleeping, as I was unable to come to the show room! Her customer service from the first phone call to the follow up call after we had taken the car home for a few days has been so impressive! Would definitely recommend the team at Berwick Hyundai!

Tahlia
15 January 2023 20:48

I’m writing on my daughters account for my experience with one of the sales team members, Sarah she was very professional, friendly and helpful in our purchase of our new car. I thoroughly enjoyed the experience with Sarah and I would highly recommend her to anyone I know. Thanks Sarah,
Sas and Norman.

Michelle
03 January 2023 20:03

EASIER THAN BUYING A PAIR OF JEANS. Cold called the dealership looking for a Tuscon Elite, within 2 hours had a personalised video of the vehicle as we are over an hour away. Test drove the next day and picked up drove away 7 days later with all add ons completed and finance sorted. Well done to Jessica, will be back to see you when we need another car for Cellar Master Tours!

Colin
10 December 2022 12:01

We could not fault the sales service at Berwick Hyundai. On the day we went looking at cars we went into other brand dealerships and were not approached. The complete opposite occurred at Berwick Hyundai where we were assisted by the receptionist until a sales person was available. We dealt with Ray who was outstanding in providing us with information we needed to know. The extra ‘small things’ such as video messages about the car were impressive to say the least. We would recommend this dealership and recommend the Hyundai car which has a quality finish and is value for money.

John
31 July 2022 9:48

Today Fran picked up her new Tucson and the whole experience from the Hyundai Team was absolutely fantastic starting with Paul the sales manager to head salesperson Ray these guys made Frans whole experience of buying a new car fantastic thank you we would also love to thank Luciat for your fantastic work and attention to detail the car looked my god fantastic and Fran loved everything you did we also would love to thank Jesskia on the work you did as well it made Frans process really smooth and just like to say thank you to the whole Berwick Hyundai Team you guys do amazing work we would recommend going down and buying a car off these people you won’t be disappointed kind Regards Fran and John

britt
28 July 2022 4:07

I picked up my brand new car this morning from Berwick Hyundai and I couldn’t thank Sarah, Christine and the team enough for all their amazing service whilst purchasing my i30.
I am absolutely in love with the car and how smooth it runs!
Thankyou once again!

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