Bentleigh Fitness Centre

A terrific, friendly environment to work out! Staff are very approachable especially Nicola and Claudia at the front desk, and Crystelle and Michael who are always willing to provide guidance and advice about exercises. Thanks team!

Used this gym for a month while I am staying at my friends house near by. Good Gym. Clean, friendly staff, enough space, various machines and very good sauna. I will use this gym again for sure.

Rude management. Makes sense though, cheapest gym in the area. Gives them a “go on then leave” attitude. Kindness doesn’t cost a thing. Don’t work in customer service, if you’re miserable.

Not a bad gym but seriously rude and stressing staff. You don't need it when you just want to work out and go. If you don't need the hassle after work I recommend avoiding. Pool also is closed until 7pm for lessons and you need a staff member to open it up for you. She will sigh and tell you in a rude way after opening it that she thought "you would have known already" (even if it's your first time there). They have wall of lockers but no locks. I thought that was pretty funny. So bring a lock. Sauna was standing room only so also a no go.

Great gym. Ample space. Different areas to train in based on your goals. Friendly environment. Great customer service. Just wish they had more strength equipment!

Best gym! Such good value, especially for students. So much gym space and equipment, pool, spa, sauna, steam room and classes. The staff and PTs are also really helpful.

Good gym, standard equipment but multiple of each machine and weight so plenty to go around. Good range of classes. Great sauna. Only downside is the lack of classes at that 7am / before work time.

A little disappointed. I joined the gym last week in effort to lose weight/get fitter after breaking my leg a few months ago. After joining, a colleague of mine advised of a gym they frequent, which is close to our work and easier for us to go before/after work.

I called to see if I was able to cancel.

Whilst I understand that joining with the special deal of saving a couple of dollars a week, means that you are locked in for 3 months (without a cooling off period), I would have thought that being a fitness centre, they may appreciate that working out with someone is better then alone. I was more than happy to pay an additional couple of weeks for the inconvenience.

After the staff member chatted to the manager, my request was denied to cancel. I had joined this gym a couple of times prior, and ended up leaving due to lack of motivation (on my own), and was going to try again this year in the hopes of success. I understand that there would have been hard times due to COVID, and if I had been there a long time already, I would have understood - but we are literally talking about a week. I guess they are only about the money, not about changing lives.

Needless to say, that after my 4 months are up, I will be leaving and will not return in the future. I had already tried to get other people to join, but sadly I was unsuccessful.

This is the awesome place hidden in the bushes. Once getting in, you’ll be surprised at firstly the spacious rooms and secondly the variety of its facilities. It’s got everything you need for your workout even spa and sauna.

Caution to new members: My car keys stolen twice. Other members valuables over the last few months have also been taken.

The facilities and front of house staff are good. Although not a lot of atmosphere in the main gym area, equipment is OK for a basic trainer.

Just a warning to patrons though - My car keys were stolen from the pigeon hole area never to be returned and then one month later my new set were taken once again. With ample security cameras and sign in sign out scanning of all members, it was disappointing that Larisa the gym managers gave little assistance to myself or the police advising that the footage had been erased on the first theft. On the second occurrence I was simply advised by a short email that ' the matter was closed' and no proper review of footage or even a quick email to the 20 or so members who had come in and out in the short time period the keys had gone missing occurred to query. I understand the apparent responsibility is with myself leaving property (along with everyone else's) in the common communal pigeon hole area but some assistance to a long time member would have been appreciated. Myself and several friends have had to leave the gym fearing the day my car will be simply unlocked and taken whilst we train.

Love them. Been going here for more than 5 years now. They make up and review your personal programs - no fuss.

This is the best gym in the area, the choice of classes is amazing and the fact they have a seperate ladies gym is really good. The reception staff and management have been supper helpful and friendly over the last couple of years since I have joined. I love coming to this gym as i feel really comfortable compared to other gyms I have been too.

I've been a gym junkie for years but honestly this is my favorite gym in the area. The staff are always helpful and friendly and the gym has such a great variety of equipment. The boxing classes are amazing and really easy to book.

Excellent facilities, clean and friendly. Lots of classes, an amazing pool as well as your spa, sauna and steam room. All up everything you need for a great gym.

Why put up there closes at 10pm then underneath subject to Xmas times?
Either your open till 10pm or your not.
It's not hard to advise of the actual hours surely

Extremely helpful staff. Great facilities. Haven't been able to use Sauna, steam room or spa yet as it was always occupied. (covid rules). Not bad thing to say about this fitness centre. I'm a senior and had plenty of equipment to use for my level

One of the worst gyms I have ever been to. Why have a booking system when all they do is cancel on you without even a phone call. I booked a Pilates class on Tuesday and was told on arrival that they cancelled my booking! Absolutely pathetic!

Horrible customer service from Nina, one of the supervisors. Everyone else including us the PT’s are great and friendly people. After some confusion with promotions, Nina undermined me and spoke in a very condescending tone. I understood quickly that the supervisor is not someone very pleasant and for a place that prides itself on customer service I was very disappointed.

BFC used to have some amazing staff at the reception; warm, friendly and helpful. Since recently there is some new reception staff, who I note do not even take the effort to greet the members, even making some eye contact and smiling seem to be too hard for them. The facilities are so nice, but it would be nicer to have some friendly staff as we enter.

Good gym, good facilities and friendly staff. One thing that is missing is looking at a free gym assessment to help establish new members.