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Bells Beach Surf Shop Torquay

Address 114 Surf Coast Hwy, Torquay VIC, Australia
Phone +61 3 5261 3508
Hours 09:00-17:30
Website www.bellsbeachsurfshop.com.au
Categories Surf Shop, Outlet Store
Rating 4.7 14 reviews
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Bells Beach Surf Shop Torquay reviews

14
Sort by: date highest rated lowest rated most helpful
Anthony
16 January 2024 20:19

I had an amazing experience at Bells Beach Surf Shop when I recently rented a surfboard. The team was incredibly warm and helpful, making my visit truly enjoyable. Their assistance and friendly attitude added a fantastic touch to my surfing day. Highly recommend this shop for a great surfing experience!

Tim
27 December 2023 15:09

Lachie went above and beyond to get me the wetsuit I wanted, ran around the block to a storage place somewhere just to find me the size I needed

Helmut
08 April 2023 8:27

Went there to hire a surf board for half a day. Dude in there was super nice and chill. Gave us a good board and showed us a nice place for surfing. It was a really uncomplicated and good experience! Even told us his favorite place for fish n chips, when we asked. (twas Fishos and it was the bomb!)
10/10 would hire there again

William
18 March 2023 0:35

Exceptional service! Went in to rent a surfboard and Sarah went above and beyond to help us out. She even showed us the best surf spots to surf and we had the best day. Best retail experience I have ever received. Thank you bells beach surf shop.

Jamie
13 March 2023 21:49

Great customer service! Spoke to a guy on the phone regarding an issue I was happy, and he was perfectly happy to explain and resolve the situation.
They really know their stuff and definitely 100% care about their customers and just want a good all round service.

Sally
22 February 2023 22:02

Just visited various surf shops in Torquay to buy a wetsuit. Customer service here was the best of the lot, 5 … thank you

Zurpsy
12 December 2022 5:59

Went in today to get some flippers for bodyboarding. The staff member Lachie was incredibly friendly and genuinely helpful. Absolutely recommend this store.:)

Steven
27 August 2022 19:54

I highly recommend visiting this little surf shop if you are in Torquay for any reason. The staff there are super helpful and friendly. Even though the shop seams small it is choc full of everything you need. If they don't have your size they'll organise what you need from another local store. Whenever I need something surfing related Bell's Beach surf shop is where I go first.

Jeff
16 February 2022 17:49

I was blown away at the friendliness by Sarah as well as the selection available in store. When you check out the outlets, make sure you cross the street! Highly recommend this shop.

Matt
27 January 2022 3:01

Didn't catch the ladies name who served me. But she hooked me up! Pretty new to the sport and she was super helpful. Thanks!

mary
01 January 2022 13:12

On the 17th November, I was served by Sarah. I am an older woman who suffers from arthritis and she went above and beyond to find me a wetsuit that would suit my needs. If it hadn't been for her persistence, I would have come away empty handed. Sarah is a credit to this company and I would have no hesitation in recommending her. Her manner and high level of care and knowledge of wetsuits resulted in me purchasing a fantastic wetsuit. Thank you Sarah.

Jan
02 May 2021 12:00

Beginner 17 year old surfer! Knew what he wanted do he reckoned. The lady who served us At Bells Beach Shop was so helpful, happy and so easy to talk to, she put us on the right track, explained everything to us, best surf board for beginners, best beaches to start on. We couldn't have asked for a better your guide 5

Andrew
24 January 2021 2:29

Had a problem with a board purchased here, was understandably initially questioned on the background of use because the problem we had could easily be caused by the user, so was relying to a fair degree on our word. This was was respectfully resolved by the owner with a new replacement, this speaks volumes and showed integrity. Our network including locals shop here and will continue to endorse this shop. Well done.

Oliver
11 July 2017 6:13

Really poor Shop, I went in asked them I could get a wetsuit for under 200, the staff then said I wouldn't find a wetsuit anyware for that price, he had a really arugant attitude treeted me like an idiot. Needless to say I went elsewhere and found a 4/3 for 150. The staff member had longish blond hair and a ratty moustache, he needs an attitude change.

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