Beaurepaires for Tyres Bayswater

Good service from the stuff last weekend - very nice and helpful!

Very bad experience this week by another stuff today.

I have replaced four types and paid already. He charged me extra $25 saying that he did the fifth type (spare typre) replacement, which isn't true. Only thing they did was to put the spare type into the trunk and screw it - 1minute job.
This is the worse experience I had.

Good staff.kudos to Troy who’s been very friendly and welcoming…
Highly recommend this place.

Needed my left tyre replaced as they were putting it on one of there mechanics broke the wheel stud then they said they'll give me a call to replace it and it would take most of the day to do it yet my mechanic said it should only take 45min to an an hr lol and haven’t heard back from them very disappointed

Had a nail in my tyre which I was worried about. Due to work commitments in Healthcare had so little time to try to get it fixed. This was the only place who went out of their way to help me!
I will be going back in future
Thank u!

Thanks @Beaurepaires Bayswater for the fix!

Did a really good job with my tires:)

Appreciated the last-minute call for help on a flat tire - very accommodating

‍ Nice staff, but 4 out of 5 for customer service, didn't smash it out of the park compared to other Beaurepaires.

I went there yesterday, work very fast but the incharge a bit different, other shops I did visited was much better, when my car parked there they notice my car Rego and known my tyres was buy from them and insured too, fixed no charge, the good one is Boxhill and the other one is in Mulgrave.

Thet are unprofessional as first they would not give me dicount of what is stated in their website and charge me more and i had to go to their national customer care to get a quote and only then I got discount and secondly I had to ask them for my free 10 point check and the person simply ticked off all things on the list, I had tp update them that one of the Brake light of my car is not working, which i noticed when they took my car for changing tyres and how could they say that it is workinf and with great attitude the representative came to me asking what the problem? And i had to show that the light is not working and suddenly his reaction changed and crossed off the tick on my chech report! So would you rely on their professionalism and ethics?
I am really sorry that today it is hard to find people who actually do their work properly and put others in danger n rip them off!