Bay Travel & Cruise

Over many years we have found Carol and her team so helpful and professional in recommending holiday tours and locations and then planning detailed itineraries, arranging all travel, tour operators, transfers, etc, and importantly managing changes. This has never been so important than during the many Covid related cancellations, getting refunds and credits and re-booking tours, flights, transfers and accommodation. Having previously booked many tours, etc, on-line, we certainly have now become travel agent devotees, as we realise how Bay Travel through their world-wide contacts and experience can get great deals, manage payments to be as late as possible, and are amazingly responsive 24/7 to help with urgent situations which arise. We give Bay Travel our higher standards recommendation.

Maria and all the ladies at Bay Travel & Cruise have been fantastic at this time. I and my family use them exclusively and they have managed to get family members home early, trips rescheduled and been on top of all the constant changes. Cannot recommend them highly enough. Look after everyone in the travel industry chain and use a travel agent.

A fantastic agency, all the team have experience and expertise and will go the extra mile to help you out when your travel plans are affected by external events.

The team have been fantastic in rescheduling and responding to constant changes during the pandemic. When things like this happen the service from a travel agent is so important and Maria and the team are experts at adapting and managing the issues. I recommend them without hesitation.

Very professional team who have travelled extensively so can give you first hand knowledge when planning your trip.
I have used them many times and my arrangements have always been spot on. Happy to recommend them.

This is the only travel agency I would consider going to in this area. We recently booked our upcoming honeymoon with them and received outstanding service- they have done everything possible to help us plan our dream holiday, while being incredibly friendly and approachable.

We have been traveling through Carol and the team at Bay Travel since about 2010. What can I say, other than everything is always perfect.