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Bay City Scuba

Address 20 Boundary Rd, East Geelong VIC, Australia
Phone +61 3 5248 1488
Hours
Monday12:00-17:00
Thursday10:00-17:00
Friday10:00-17:00
Saturday10:00-13:00
Website www.baycityscuba.com.au
Categories Dive Shop, Dive Club, Diving Center, SCUBA Instructor, SCUBA Tour Agency
Rating 4.4 21 review
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Bay City Scuba reviews

21
Sort by: date highest rated lowest rated most helpful
Sean
29 August 2023 0:26

Brilliant dive store and training. They may not be as cheap as some online places but they have superb product support, very knowledgeable, will only sell products you actually need and will help set up gear properly.
Dive training is much more thorough than other groups I've been with, with safe diving as the main goal.

Mathew
26 May 2023 17:24

The Staff at Bay City Scuba were extremely helpful assisting me and my partner with some new snorkelling gear after loosing a few things in Tasmania. They do have a great range of products on the showroom floor and were more then happy to have a chat and help resolve a few issues we had with our previous gear. I would highly recommend to people who are local, or heading over to Tasmania and need some last minute bits and pieces.

Jase
30 April 2023 22:15

Worst service ever waited months for my gear to be serviced rang numerous times and was told they will call back never did then when finally pick it up after being serviced they couldn’t even put a new mouthpiece on my reg (wonder what I really paid for)
Worst customer service then he said he worked he bum off to get it done before a certain date don’t know what happened to the last 2 months they had it
Then I took it to a real dive service shop and they explained I was ripped of and had the rest of my gear serviced again and 3 days later they had it all replaced parts and working and even though in a new mouthpiece they never again

Dave
16 April 2023 15:27

These guys rock training is the best Sara is a great teacher makes learning very easy had a great time and feel very confident now as a diver thanks very much guys awesome fun

Yona
30 March 2023 22:10

I couldn’t have chosen a better dive company to go for my first Open Water course. The Bay City Scuba team is absolutely fantastic in terms of teaching the necessary skills required to go diving and also ensuring everyone was having a great time when diving. It was my first attempt to go scuba diving and I have to admit I was very nervous all throughout the course. I was struggling with some of the skills e.g. Mask removal but John and team were very patient with me and did not give up on me. They are the real deal as they will really make sure you are confident and ready before you get certified. Big thanks to the Bay City Scuba crew Gary, Sarah, Eric and most especially to John who was such a lovely instructor & extremely patient with me and encouraged me to keep going!
If scuba diving is something you want to learn, you can trust this team to teach you and support you the whole way through!

Kate
26 September 2022 5:51

Rubbish store with rubbish employees. Funded by the bank of Mummy. When your own family writes bad reviews about you and your business you know something aint right there. Avoid like the plague people you will thank me later. P. S.you still need to pay the gentleman that stickered your windows for you. Poor bloke got ripped right off from you.

Max
28 April 2022 15:44

My partner and I did our Open Water course through Bay City Scuba in a hope to get our ticket for an upcoming tropical holiday. It far exceeded our expectations and we left the course with new skills, new friends and a new hobby.

The staff are passionate, caring and professional, taking extra care with any nervous students, resulting in confident divers after the course.

Thanks again Bay City Scuba

riley
05 March 2022 8:49

Just wanted to say a HUGE thankyou to John and Sara for the service I received. I am preparing for a trip away and needed to purchase a wetsuit, they have a huge selection of suits to choose from and fitted me out perfectly. Great store. Thanks again for the professional and friendly service.good shop recommend

Jordan
23 February 2022 17:41

Went in today and spoke with Sarah i think it was apologies if I got her name wrong, never the less she was awesome all over her game didn't try and up sell me anything telling me to save my money in certain areas her expertise in the game is second to none thank you for all your help will be back soon for a suit computer and course

cheers Jordan

KainDamonFilmz
05 December 2021 22:18

Overpriced for what it is and the weights you buy from here were made by kids child labour absolutely unacceptable

Ben
23 February 2021 12:59

Huge thanks to John & Sara for setting me up with awesome gear to hit the water with this summer! Always a friendly visit!

Nathan
20 February 2021 6:52

Amazing staff, really friendly and really know their stuff! You could not find a better place to learn and enjoy diving! Cant wait to get in the water with you guys again soon. Thanks John and Sara

Jacob
18 February 2021 21:18

Sara was really helpful with selecting the right wetsuit for me after wearing an old surfing suit for so long, im now so much warmer in the water thank you!

Tracy
27 January 2021 13:51

Just wanted to say a HUGE thankyou to John and Sara for the service I received. I am preparing for a trip away and needed to purchase a wetsuit, they have a huge selection of suits to choose from and fitted me out perfectly. Great store. Thanks again for the professional and friendly service.

Courtney
03 January 2021 4:24

I have been on 3 trips so far with bay city scuba. These have been the best overseas trips I have ever had! Always make good friends and the trip is planned well so there is always something to do. Cannot wait for overseas travel to open up so we can continue the fun?

Patrick
16 February 2020 19:02

Genuine and down to earth people with excellent customer service. I won't be going anywhere else in Geelong for my dive gear from now on.

John
20 October 2019 14:01

Wonderfully enthusiastic and friendly staff who have looked after my wife and I with advice, sales and on wonderful dive trips.
We've just completed a double dive with John and everything about the trip was comfortable, exciting and fun. Could not recommend Bay City Scuba highly enough.

Teemu
15 October 2019 18:53

Staff are friendly and helpful. Hugely enjoyed taking the course, and instructors are clear in their instructions and driven to help you pass. Highly recommend!

Josh
17 October 2018 17:54

Completed the Open Water 20 course over the past few days. Everything was excellent and plenty of experience. Highly recommend using these guys if you are thinking of gettting your Scuba ticket.

julia
06 October 2018 3:24

"The Best information about scuba diving, Great customer service and great information.
Well done!

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