Australian Skin Clinics Woodgrove

The team at Melton are professional, knowledgeable and warm. They have great attention to detail and evidence based advice around treatments. I won't go anywhere else.

Love the ladies at this place. Especially Ruth
Ruth is so good.
She’s so knowledgeable about the treatments and does her best.
I’m only doing laser and seriously couldn’t be more happier with the outcome.

Jasmine is the best therapist I have been too, now been seeing her for 4+ years, followed her from another clinic and will follow her wherever if ASC are silly enough to let her go!

Jasmine has been amazing for all of my appointments with her. I wouldn’t want to go to anyone else

I called this morning wanting a second opinion - I am booked in at another location but just wanted to confirm the accuracy of something I had been told. Unfortunately, the woman that answered the phone was obviously not having a great day as she came across very annoyed and short with me. Her answers were extremely brief with no explanation. I received no confirmation but was left more confused. Instead of being helpful and having good customer service, she came across irritated at me.
I didn’t think I was being unreasonable especially considering the question I had was related to the company’s procedures.

I will never attend the Woodgrove clinic if this is anything to go by. She should not be answering phones with her attitude.

I called this clinic on the morning of Thursday 13Th April 2023

My experience at the ASC Woodgrove has been a positive one. The majority of my consultations have been with Jasmin. She is extremely knowledgeable & professional & tries to explain everything as best as possible. She has always made me feel she has my best interest at heart & ready to make suggestions & give advice when needed to make sure my experience is a comfortable one & we get the results I’m after. Samantha is always ready with a smile to greet me at all my appointments. All the nurses have been very friendly & professional & they always use a high standard of care when performing treatments. The facial cleanses & application of the products is always so relaxing & lovely because it feels like a facial massage all the time. Whatever hang-ups I had leading up to my first appointment, melted away once I consulted with Jasmin. I highly recommend a visit to the Woodgrove clinic if you have any niggling questions about improving your skin issues.

Jazzy the manager is always running late to her appointments, last time I waited 50 minutes because she was late to my consultation. She always wants to reschedule last minute as well, but then you see her getting her nails done during work hours. She's extremely unprofessional.

Aisha was fantastic. Did an excellent job with injectables.attentive and listens to your needs. Big difference from the last person. Highly recommended:)

I love this clinic. All staff are friendly, professional and caring especially the receptionist Sam she makes you feel very welcome with her lovely smile.
Thank you

Went in here with the missus, the lady Samantha helping her was so amazing! If anyones looking for a professional and comfortable place for these services I’d suggest coming down and being looked after by Sam:)

Went to the Woodgrove store to get some quotes on laser treatment. I was fortunate to be greeted by Samantha who was amazing help and a lovely women to talk to. Highly recommend this place and would also like to thank Samantha for her amazing customer service

Thank you Sammy for your knowledge on your services. You have given me the confidence to book in my laser hair treatment! Fantastic customer service, kind and helpful.

I've had a few visits here. Treated me well. Even though I was the only guy in the shop. I would highly recommend the place

Rang to inquire for a few different services I’m thinking of doing & have to say the customer service is amazing, very informative & helpful.
Looking forward to my treatment soon. Thank you Samantha.

Very friendly & helpful customer service from Samantha, she helped me choose the right package to suit my budget/needs, super grateful for all her help!

Hands down, this clinic has THE most professional, knowledgeable, personable and welcoming staff I have ever experienced. My nurse Aisha is absolutely incredible. She has a way of making me feel like her number 1 client - which I'm sure is how all of Aisha's clients feel:)
I look forward to every visit and always feel comfortable, looked after and more importantly - listened to. Aisha really cares and this is evident with the results we have achieved. Can not speak highly enough of this beautiful, caring medical professional. Thankyou x1000 Aisha! See you again soon.xx

I recently came into the clinic for Botox, this
was my first ever time getting injectable's and
it was done by nurse jasmine! She was so
lovely and comforted me through the process
as I was quiet nervous and she answered all
my questions I had about what it would feel
like and afterwards as well! It was a 11/10
and jasmine did an amazing job! 11/10
experience, definitely recommend!

Great clinic, the injector jasmine was so helpful, explaining everything very clearly and made me feel really comfortable.

What an amazing clinic and RN Aisha is amazing, informative, friendly, opened and honest about treatment and effectiveness of treatment I would recommend her to anyone. Thankyou Aisha for your kindness and direction with my treatments.

Amazing service and treatment from Nurse Aisha, she is very professional. I will definitely be back.